Phoenician Resort

4.0 star property

Photo gallery for Phoenician Resort

Property grounds
Apartment, 1 Bedroom | Balcony
Aerial view
Apartment, 1 Bedroom | Room amenity
Indoor pool, outdoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Housekeeping
  • Dryer
  • Washer
  • Gym

Explore the area

Map
24-26 Queensland Avenue, Broadbeach, QLD, 4218
  • The Oasis
    ‪3 min walk‬
  • Gold Coast Convention and Exhibition Centre
    ‪5 min walk‬
  • The Star Gold Coast
    ‪7 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪19 min drive‬

Room options

Apartment, 2 Bedrooms

  • 106 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Apartment, 1 Bedroom

  • 73 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Gold Coast

With a stay at Phoenician Resort, you'll be centrally located in Gold Coast, just a 5-minute walk from Gold Coast Convention and Exhibition Centre and 7 minutes by foot from The Star Gold Coast. .This family-friendly aparthotel is 0.6 mi (1 km) from Pacific Fair Shopping Centre and 2 mi (3.2 km) from Cavill Avenue.

What's nearby

  • The Oasis - 3 min walk - 0.3 km
  • Gold Coast Convention and Exhibition Centre - 5 min walk - 0.5 km
  • The Star Gold Coast - 7 min walk - 0.6 km
  • Pacific Fair Shopping Centre - 12 min walk - 1.1 km
  • Cavill Avenue - 4 min drive - 3.2 km

Getting around

  • Varsity Lakes Station - 12 min drive
  • Broadbeach South Light Rail Station - 13 min walk
  • Coolangatta Airport (OOL) - 19 min drive

Restaurants

  • ‪Double Zero - ‬2 min walk
  • ‪Koi Dining & Lounge Bar - ‬2 min walk
  • ‪Boonchu Thai Food - ‬2 min walk
  • ‪O Me Ly Vietnamese Restaurant & Cafe - ‬1 min walk
  • ‪Maggie Choo - ‬2 min walk

About this property

Phoenician Resort

Family-friendly aparthotel with a health club and a sauna
Phoenician Resort offers 80 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. These individually furnished accommodations include dining tables. LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 80 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies or patios. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and microwaves.
Be sure to enjoy recreational amenities, including a health club, an outdoor pool, and an indoor pool. This aparthotel also features complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Featured amenities include limo/town car service, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's books
  • Children's pool
  • Children's toys

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 20 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 0-inch LCD TV with cable channels
  • DVD player
  • Games

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city centre

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Health club
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 80 units
  • 9 floors
  • Built in 1997
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 20.00 per night
Cribs (infant beds) are available for AUD 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 20.00 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

Property is also known as

Phoenician Broadbeach
Phoenician Resort Broadbeach
Phoenician Resort - Broadbeach Gold Coast
Mantra Phoenician Hotel Broadbeach
Mantra Phoenician- Broadbeach Hotel Broadbeach
Phoenician Resort Aparthotel
Phoenician Resort Broadbeach
Phoenician Resort Aparthotel Broadbeach

Phoenician Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 575 out of 1093 reviews
Rating 8 - Good. 386 out of 1093 reviews
Rating 6 - Okay. 97 out of 1093 reviews
Rating 4 - Poor. 24 out of 1093 reviews
Rating 2 - Terrible. 11 out of 1093 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gai

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy walk to restaurants/supermarkets and tram location
Stayed 4 nights in Mar 2025

6/10 Okay

Philip

Travelled with partner
Liked: Amenities
We have stayed at the phoenician three times before. We were in the same apartment in 2023 and thought it needed some renovation. Back in the same room this stay and the condition of the apartment has deteriorated even more. The cleanness wasn't up to it either. I wonder if this apartment was allocated to us because it booked through a deal but if I booked it myself direct I would have not been happy. Disappointed with this stay. Great location and facilities but rooms really should be upkept.
Stayed 3 nights in Feb 2025

10/10 Excellent

Leigha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The reception ladies were lovely and funny!
Stayed 3 nights in Jan 2025

10/10 Excellent

Sharna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, safe and secure especially after hours. The apartment was clean and well fitted out with excellent air-conditioning and plenty of room on the balcony. We were within easy walking distance to shops, restaurants a supermarket and the beach. A 2 minute walk to the tram and 600m from the Casino.
Stayed 4 nights in Jan 2025

10/10 Excellent

Darlene

Liked: Cleanliness, room comfort

Great place to stay, central to everything.

PROS Staff are super friendly and helpful. Central to Oasis shopping centre, including Woolworths, boutiques, gym,chemists, bakery, hairdresser,etc Restaurants and Main Street are underneath the apartments on ground floor. Great swimming pool, indoor and out, indoor large spa. Tramstop 5 min walk. Rooms vary (as all individually furnished), but plenty of room in 1 bed apartment. Free basement parking. Easy walk to casino. CONS Not all have king bed, some have queen. Loud noisy cars seem to cruise around the block, which are really loud. Noise and music/singing from restaurants at night, but usually goes quiet about 10. Depending on which apartment you’re in, there is a construction site in a nearby street that starts early and at the moment are excavating, so dump trucks use the road.
Stayed 9 nights in Jan 2025

8/10 Good

Cameron

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very close to the beach, restaurants, trams and Woolies. Apartment had all the amenities to make you feel at home. Would stay here again depending on the price/deal.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property was in a great location, close to restaurants, beach and shopping.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lukinn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Nate

Travelled with group
Stayed 2 nights in Jan 2025

10/10 Excellent

Jackie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Renae

Liked: Cleanliness, property conditions & facilities
Great hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reception staff Julie on check in was wonderful and very welcoming and helpful with directions as very large property! Lady on checkout was really nice too! Didn’t catch her name. Loved the area and atmosphere! Highly recommend this property.
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, room comfort

Great value for money

Very good value for money spacious 1 bedroom apartment with everything you need and great views. Very nice location close to the beach, public transport, shops, resteraunts etc. All staff very friendly and helpful. (Diana was a legend!) Too busy to use any of the facilities but the pool looks nice!
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Very good location with all necessary facilities on doorstep
Stayed 3 nights in Jan 2025

8/10 Good

Denise

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Dec 2024

10/10 Excellent

Taylah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The receptionist was so lovely and welcoming, she has been there for 14 years I believe and she was just such a pleasure to deal with. The property was clean, tidy and had everything you needed. It’s quite outdated but to be fair, I think it added character to the building and I still really enjoyed our stay. Will definitely be back!!
Stayed 3 nights in Jan 2025

8/10 Good

Ian

Liked: Cleanliness

Broadbeach Icon

Had a great stay. Apartments are very well positioned in the heart of Broadbeach however it lacks sound proofing so extremely noisy at night. The main bedroom window was unable to be closed so noise was heard all night. Rubbish trucks and builders start at 5:30am so don’t expect a sleep in. Accommodation is a generous size and very clean. It is a little dated and could do with some upgrades but comfortable and lacks nothing in facilities or location to Broadbeach.
Stayed 2 nights in Jan 2025

8/10 Good

Brendan

Disliked: Property conditions & facilities
We loved the location, very close to lots of restaurants and major shopping centre. The pools, spa and sauna were clean. Our furniture was old, worn and dirty. The shower screen was broken and the aircon leaked water.
Stayed 3 nights in Dec 2024

10/10 Excellent

Brett

Liked: Cleanliness, property conditions & facilities
The staff were great people , friendly, officiant
Stayed 5 nights in Dec 2024

8/10 Good

Bianca

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The property was in a fantastic location walking distance to local shopping areas, restaurants and the beach. What wasn’t so great was that it was very ran down towel rails falling off. Unpainted walls where they had been patched up in rooms. For the price this was disappointing. But otherwise staff were lovely and very friendly
Stayed 5 nights in Dec 2024

8/10 Good

Mark

The tv reception was terrible and lounge suite needed vacuum
Stayed 2 nights in Dec 2024

10/10 Excellent

Saraya

Liked: Cleanliness, amenities, property conditions & facilities
Great family stay! We enjoyed it and found it very clean and well maintained. From check in to check out. Will definitely stay again soon
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
All Staff were amazing to deal with. Place a little run down in certain areas but the customer service was above expected
Stayed 3 nights in Dec 2024

10/10 Excellent

Darren

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

fermino

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the fact it had an indoor pool and an outdoor pool. Very close to public transport and so close to restaurants
Stayed 9 nights in Nov 2024