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Voco Gold Coast

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Premium bedding, minibar, in-room safe, desk
Point of interest
Premium bedding, minibar, in-room safe, desk
2 outdoor pools, open 6:00 AM to 9:00 PM, pool loungers
3 restaurants, breakfast served
Luxury
4.5 star property
8.6

Excellent

Luxury hotel near SkyPoint Observation Deck

Located close to Cavill Avenue and Chevron Renaissance, Voco Gold Coast provides a terrace, a coffee shop/cafe and a garden. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and happy hour. In addition to dry cleaning/laundry services and car hire on-site, guests can connect to free in-room WiFi.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
31 Hamilton Avenue, Surfers Paradise, QLD, 4217
  • Place, SkyPoint Observation Deck
    ‪1 min walk‬
  • Place, Surfers Paradise Beach
    ‪5 min walk‬
  • Place, Cavill Avenue
    ‪7 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪31 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(11 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Mountain View

Premium Room, 1 King Bed, Mountain View

Premium Room, 1 King Bed, Mountain View

9.2 out of 10
Wonderful
(7 reviews)
  • River view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(33 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(33 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Double Beds, Ocean View

8.6 out of 10
Excellent
(31 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, City View

Standard Room, 2 Double Beds, City View

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(77 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

9.4 out of 10
Exceptional
(25 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Ocean View

9.8 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds, Mountain View

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Mountain View

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Gold Coast

With a stay at Voco Gold Coast, you'll be centrally located in Gold Coast, steps from SkyPoint Observation Deck and within a 5-minute walk of Surfers Paradise Beach. .This luxury hotel is 0.9 mi (1.4 km) from Cavill Avenue and 1.1 mi (1.7 km) from Chevron Renaissance.

What's nearby

  • SkyPoint Observation Deck - 1 min walk - 0.0 km
  • Surfers Paradise Beach - 5 min walk - 0.5 km
  • Cavill Avenue - 7 min walk - 0.6 km
  • Slingshot - 7 min walk - 0.6 km
  • Chevron Renaissance - 9 min walk - 0.8 km

Getting around

  • Cypress Avenue Station - 13 min walk
  • Gold Coast City Coomera Station - 23 min drive
  • Coolangatta Airport (OOL) - 38 min drive

Restaurants

  • ‪The Island Rooftop - ‬5 min walk
  • ‪Surfers Paradise Surf Life Saving Club - ‬7 min walk
  • ‪Social House - ‬1 min walk
  • ‪Waves Buffet Restaurant - ‬1 min walk
  • ‪Lot 1 Coffee - ‬5 min walk

About this property

Voco Gold Coast

Voco Gold Coast offers 389 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 389 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Waves Buffet Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Waves Buffet Restaurant - This buffet restaurant serves breakfast only. Reservations are required.
Cliffords Grill & Lounge - This restaurant serves dinner only. A children's menu is available. Reservations are required. Open select days.
Social House - This bar serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cliffords Grill & Lounge
  • Social House
  • Waves Buffet Restaurant

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Children's toys
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Watermark
Watermark Hotel Surfers Paradise
Watermark Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel
VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
VOCO Gold Coast Formerly Watermark Surfers Paradise
VOCO Gold Coast Formerly Watermark
VOCO Gold Coast Formerly Wate
voco Gold Coast formerly Watermark Hotel IHG Hotel
voco Gold Coast formerly Watermark IHG Surfers Paradise
voco Gold Coast formerly Watermark IHG
Watermark Hotel Spa
VOCO Gold Coast (Formerly Watermark)
Voco Gold Coast Watermark Ihg

Voco Gold Coast Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 567 out of 1000 reviews
Rating 8 - Good. 269 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family spot
Stayed 1 night in Mar 2026

8/10 Good

Cliff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry system was great , used the spa one evening and there was vomit next to it . Room cleaners were good but not consistent with restocking in all rooms .
Stayed 7 nights in Mar 2026

10/10 Excellent

Damien

Stayed 1 night in Feb 2026

2/10 Terrible

Chris

Travelled with family, Business traveller
Disliked: Staff & service, amenities
Night manager John , was rude nasty , horrible , I checked in 200pm shower , snooze 1030 go have beer , used my issued key card , doors open , John instructed security to make sure I didn’t enter premises, rudely, at volume 5 times accused me , basic theft of card to open door , no checks , no facts , spent next 1hour , with all his theatre, humiliation, frustration, want drama on Gold Coast . I payed good money and was . John needs people skills , hiding like a. I’ll never stay there again
Stayed 1 night in Dec 2025

10/10 Excellent

Basel, Ryde

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel is very clean, very friendly staff, the view from the room was amazing.. the location is amazing, just next to the tram station
Stayed 4 nights in Jan 2026

2/10 Terrible

Santhanaraja

Disliked: Cleanliness, amenities, property conditions & facilities
Air con was not working properly , checkin was slow didnt call us even though promosed
Stayed 3 nights in Jan 2026

10/10 Excellent

Tony

Stayed 3 nights in Jan 2026

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is within walking distance to beach and train stop is right outside hotel. Cavill Street is within walking distance. Hotel is clean, staff is courteous. We got the daily breakfast with our stay. Was worth it. Would stay again.
Stayed 7 nights in Jan 2026

8/10 Good

XUEWEI

Stayed 5 nights in Jan 2026

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always great staff and the room was clean.Also enjoyed use of the pool in the morning was a great stay!
Stayed 1 night in Jan 2026

8/10 Good

Raymond J

Liked: Cleanliness, amenities, property conditions & facilities
Staff courteous. Room clean; river view
Stayed 1 night in Jan 2026

10/10 Excellent

Duc Quang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jan 2026

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and super helpful reception staff. Great in room dining! Clean and tidy amenities.
Stayed 2 nights in Jan 2026

10/10 Excellent

Vasko

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 4 nights in Jan 2026

8/10 Good

peter noel

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 6 nights in Jan 2026

8/10 Good

CUONG

Stayed 3 nights in Jan 2026

10/10 Excellent

Olivia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and the play area for kids!
Stayed 6 nights in Jan 2026

10/10 Excellent

Laura Amelia Kay, Carl Michael, Perth

Extremely friendly, welcoming staff. Clean, well presented lobby. We arrived on an early more flight and was greeted by George, who offered to store our luggage until our room was available, gave great info about the local area and travel options, and provided towels to allow us to freshen up after travelling through the night. Daily breakfast buffet provided a great variety and was regularly replenished. Perfect location, close to the beach, shops/restaurants and the tram stops right outside the hotel.
Stayed 3 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great location, great rooms , very clean and comfortable, great breakfast & the friendliest staff you will ever meet😊
Stayed 5 nights in Jan 2026

8/10 Good

myles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2026

4/10 Poor

Phillip

Stayed 7 nights in Jan 2026

10/10 Excellent

Gregory

Stayed 4 nights in Jan 2026

10/10 Excellent

Thomas

Stayed 4 nights in Jan 2026

10/10 Excellent

Tina-Louise

Stayed 1 night in Jan 2026

10/10 Excellent

Megan Lisa

Liked: Cleanliness, amenities
Location, easy access to the beach, cafes, restaurants. Friendly service.
Stayed 3 nights in Jan 2026