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Voco Gold Coast

4.5 star property

Photo gallery for Voco Gold Coast

Premium bedding, minibar, in-room safe, desk
View from room
3 restaurants, breakfast served
Premium bedding, minibar, in-room safe, desk
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
31 Hamilton Avenue, Surfers Paradise, QLD, 4217
  • Place, SkyPoint Observation Deck
    ‪1 min walk‬
  • Place, Surfers Paradise Beach
    ‪5 min walk‬
  • Place, Cavill Avenue
    ‪7 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪27 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(11 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mountain View

Premium Room, 1 King Bed, Mountain View

Premium Room, 1 King Bed, Mountain View

9.0 out of 10
Wonderful
(6 reviews)
  • River view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(31 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(32 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Double Beds, Ocean View

8.6 out of 10
Excellent
(28 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(74 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(23 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Double Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Ocean View

9.8 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Mountain View

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Mountain View

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Gold Coast

With a stay at Voco Gold Coast, you'll be centrally located in Gold Coast, steps from SkyPoint Observation Deck and within a 5-minute walk of Surfers Paradise Beach. .This luxury hotel is 0.9 mi (1.4 km) from Cavill Avenue and 1.1 mi (1.7 km) from Chevron Renaissance.

What's nearby

  • SkyPoint Observation Deck - 1 min walk - 0.0 km
  • Surfers Paradise Beach - 5 min walk - 0.5 km
  • Cavill Avenue - 7 min walk - 0.6 km
  • Slingshot - 7 min walk - 0.6 km
  • Chevron Renaissance - 9 min walk - 0.8 km

Getting around

  • Cypress Avenue Station - 13 min walk
  • Varsity Lakes Station - 14 min drive
  • Coolangatta Airport (OOL) - 38 min drive

Restaurants

  • ‪Surfers Paradise Surf Life Saving Club - ‬7 min walk
  • ‪Social House - ‬1 min walk
  • ‪The Island Rooftop - ‬5 min walk
  • ‪Lot 1 Coffee - ‬5 min walk
  • ‪Waves Buffet Restaurant - ‬1 min walk

About this property

Voco Gold Coast

Luxury Gold Coast hotel connected to the convention center, steps from SkyPoint Observation Deck
Voco Gold Coast offers 389 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 389 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Waves Buffet Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Waves Buffet Restaurant - This buffet restaurant serves breakfast only. Reservations are required.
Cliffords Grill & Lounge - This restaurant serves dinner only. A children's menu is available. Reservations are required. Open select days.
Social House - This bar serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cliffords Grill & Lounge
  • Social House
  • Waves Buffet Restaurant

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Children's toys
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Watermark
Watermark Hotel Surfers Paradise
Watermark Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel
VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
VOCO Gold Coast Formerly Watermark Surfers Paradise
VOCO Gold Coast Formerly Watermark
VOCO Gold Coast Formerly Wate
voco Gold Coast formerly Watermark Hotel IHG Hotel
voco Gold Coast formerly Watermark IHG Surfers Paradise
voco Gold Coast formerly Watermark IHG
Watermark Hotel Spa
VOCO Gold Coast (Formerly Watermark)
Voco Gold Coast Watermark Ihg

Voco Gold Coast Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 556 out of 1001 reviews
Rating 8 - Good. 269 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

anthony

Stayed 3 nights in Jan 2026

8/10 Good

Anita

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Our room was overlooking the beach with clear ocean views. Voco offers a range of dining options which are reasonably priced. Hotel staff are generally very friendly and accommodating. We had a couple of housekeeping issues which were quickly resolved by staff, which demonstrated fantastic management! I love the convenience Voco offers in terms of close proximity to the beach, shopping and restaurants. This hotel is very family friendly and great when travelling with kids! Thank you Voco for the warm welcome.
Stayed 5 nights in Dec 2025

8/10 Good

Casey

Stayed 1 night in Nov 2025

6/10 Okay

Rami

Disliked: Property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great staff ,awesome breakfast
Stayed 4 nights in Nov 2025

8/10 Good

Michelle

Stayed 1 night in Nov 2025

8/10 Good

Linda

Travelled with family and small children
Liked: Cleanliness
Good breakfast
Stayed 1 night in Nov 2025

6/10 Okay

Shi Min

Stayed 3 nights in Nov 2025

10/10 Excellent

VAUGHAN

Stayed 3 nights in Oct 2025

10/10 Excellent

Vesna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room & hotel staff amazing!
Stayed 4 nights in Oct 2025

6/10 Okay

Samantha

Stayed 1 night in Oct 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant one night with comfortable beds, good service and good location and views
Stayed 1 night in Oct 2025

10/10 Excellent

Gerry

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I cannot fault this hotel. Fantastic customer service and great location. The only minor comment I have is that I find the floor tile on the shower can be a bit slippery.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodation, pools.!
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel as we were at the Gold Coast for an event. I was extremely happy with our stay considering how cheap the hotel was compared to others. It's in a super convenient location with a bottle shop and many dining options in close proximity. The room was cosy and clean and offered a great view. The staff were all extremely friendly and helpful and assisted us with a late check out which I am very appreciative of. You have the light rail literally at the door which makes using public transport concenient also. Would absolutely stay here again!
Stayed 2 nights in Oct 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and rooms were clean and staff were friendly but the lack of parking was difficult with a small child and luggage and having to park a 10min walk away.
Stayed 1 night in Oct 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Impressed with staff especially Raj from the restraunt at dinner .
Stayed 2 nights in Oct 2025

8/10 Good

Gaurav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

Nathan

Travelled with family
Liked: Staff & service, amenities
Great location, friendly staff and 2 pools to enjoy with onsite parking (at a cost of $25 per night). Rooms could do with an update, especially bathrooms which had mould and malfunctioning toilet flush mechanisms - compared to other summarily priced properties, the rooms feel very dated and run down (but clean).
Stayed 5 nights in Oct 2025

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Penn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Oct 2025

8/10 Good

Mariane

Stayed 8 nights in Sep 2025

10/10 Excellent

B J

Travelled with family
Liked: Cleanliness, amenities
The check in with Vinny was superb, very welcoming, the checkout and storing bags also flawless, very friendly staff including security
Stayed 1 night in Oct 2025