Sofitel Gold Coast Broadbeach

5.0 star property

Photo gallery for Sofitel Gold Coast Broadbeach

Indoor wedding
Daily full breakfast (AUD 49 per person)
Beach nearby
LUXURY ROOM, 1 King Size Bed, Ocean Views, Spa
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Pool
  • Housekeeping

Explore the area

View map
81 Surf Parade, Broadbeach, QLD, 4218
  • Gold Coast Convention and Exhibition Centre
    ‪3 min walk‬
  • The Star Gold Coast
    ‪5 min walk‬
  • Pacific Fair Shopping Centre
    ‪7 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪21 min drive‬

Room options

SUPERIOR ROOM, 2 Double Beds, Ocean Views

9.6 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

LUXURY ROOM, 1 King Size Bed, Ocean Views, Spa

7.6 out of 10
Good
(4 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

CLASSIC ROOM, 2 Double Beds, River Views

8.6 out of 10
Excellent
(33 reviews)
  • 37 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

CLASSIC ROOM, 1 King Size Bed, River Views

9.0 out of 10
Wonderful
(24 reviews)
  • 37 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

SUPERIOR ROOM, 1 King Size Bed, Ocean Views

8.4 out of 10
Very good
(20 reviews)
  • 37 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Double Beds, Accessible, Terrace

  • Sleeps 3
  • 2 Double Beds

Suite, 1 King Bed, Ocean View

  • Sleeps 3
  • 1 King Bed

SUPERIOR ROOM, 1 Queen Bed, Ocean View

9.0 out of 10
Wonderful
(17 reviews)
  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Ocean View (Opera. Spa)

  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Gold Coast

With a stay at Sofitel Gold Coast Broadbeach in Gold Coast (Broadbeach), you'll be steps from The Oasis and 3 minutes by foot from The Star Gold Coast. .This family-friendly hotel is 0.4 mi (0.6 km) from Gold Coast Convention and Exhibition Centre and 0.4 mi (0.7 km) from Pacific Fair Shopping Centre.

What's nearby

  • The Oasis - 1 min walk - 0.0 km
  • Gold Coast Convention and Exhibition Centre - 3 min walk - 0.3 km
  • The Star Gold Coast - 5 min walk - 0.5 km
  • Pacific Fair Shopping Centre - 7 min walk - 0.6 km
  • Surfers Paradise Beach - 4 min drive - 3.1 km

Getting around

  • Broadbeach South Light Rail Station - 8 min walk
  • Varsity Lakes Station - 20 min drive
  • Coolangatta Airport (OOL) - 28 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Bistro On3 - ‬2 min walk
  • ‪The Loose Moose - ‬2 min walk
  • ‪Room81 - ‬1 min walk
  • ‪Sonder Broadbeach - ‬3 min walk

About this property

Sofitel Gold Coast Broadbeach

Luxury Gold Coast hotel connected to a shopping center, steps from The Oasis
Sofitel Gold Coast Broadbeach offers 296 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Gold Coast hotel provides wired and wireless Internet access (WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 296 guestrooms featuring refrigerators and LED televisions. Rooms have private balconies. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including an outdoor tennis court and a fitness center. This hotel also features wireless internet access (surcharge), concierge services, and wedding services.
Grab a bite at Bistro On3 Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Children aged 11 and younger eat free breakfast.
Featured amenities include wired internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Children aged 11 and younger eat free breakfast.
Bistro On3 Restaurant - Overlooking the pool, this bistro serves breakfast, lunch, and dinner.
Room81 Restaurant - This fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 24.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (AUD 24.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (AUD 29 per night; includes in/out privileges)
  • Valet parking on site (AUD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 49 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Bistro On3 Restaurant
  • Room81 Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Gym
  • Hot tub
  • Library
  • Outdoor tennis court
  • Shopping centre

Family friendly

  • 2 outdoor pools
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are available for AUD 80.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 49 per person
  • Fee for in-room wireless internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: AUD 24.95 per 24-hour period (rates may vary)
  • Self parking fee: AUD 29 per night (in/out privileges)
  • Valet parking fee: AUD 55.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Sofitel Gold
Sofitel Gold Coast Broadbeach
Sofitel Gold Hotel
Sofitel Gold Hotel Broadbeach Coast
Accor Gold Coast Broadbeach
Broadbeach Sofitel
Sofitel Broadbeach
Sofitel Gold Coast Broadbeach Hotel Broadbeach
Sofitel Gold Coast Broadbeach Hotel
Sofitel Gold Coast Broadbeach Hotel
Sofitel Gold Coast Broadbeach Broadbeach
Sofitel Gold Coast Broadbeach Hotel Broadbeach

Sofitel Gold Coast Broadbeach Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 490 out of 1003 reviews
Rating 8 - Good. 304 out of 1003 reviews
Rating 6 - Okay. 113 out of 1003 reviews
Rating 4 - Poor. 63 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Wendy

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows too soft and did not fit in cases. Very disappointing menu in restaurant and terrible prawn entree. Overpriced for the quality. Lacking comfortable chairs in room.
Stayed 4 nights in Aug 2025

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 1 night in Jul 2025

10/10 Excellent

Anastasios

Stayed 2 nights in May 2025

10/10 Excellent

Mark

Travelled with partner, Travelled with group
Liked: Amenities
Great rooms and friendly staff
Stayed 5 nights in May 2025

10/10 Excellent

Martin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in May 2025

10/10 Excellent

Eva, Humpty Doo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Front desk, concierge & all staff was very friendly and accommodating. Our room was clean and the beds very comfortable. We had a lovely time.
Stayed 4 nights in May 2025

4/10 Poor

Sean Paul

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Poor

The property over all is out dated and original and in poor condition. That would be ok but when we arrived in our room the bed looked like it was broken with the middle of the mattress caved in. We also asked for this to be looked at and no response. We went for drinks to room 81 and the service was absolutely terrible. The food that was served was cold and when you order hot chips and pay $14 for a small child like bowl they should not come out cold. We had to clean the tables ourselves and take our empty drinks back to the bar and the drinks were very expensive. Overall, I would not even pay 50% of what I paid to stay at the Sofitel.
Stayed 1 night in May 2025

8/10 Good

Daniel, Ottertail

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the broadbeach area. Yes you should book here for the Blues on Broadbeach weekend
Stayed 7 nights in May 2025

8/10 Good

Shyalle

Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and buffet breakfast was amazing. Lovely staff and greeted with a glass of bubbles. Will come back again
Stayed 8 nights in May 2025

8/10 Good

Sivaraj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Maintenance could be improved. 2 of the lights in the room were not working when we checked in.
Stayed 3 nights in May 2025

8/10 Good

Nicola Althea, Sydney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay with our 3 month old baby. Travel cot provided and early check in was available. No pram access to the shaded area of the pool was the only downside to an otherwise great stay
Stayed 3 nights in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

BRETT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Luisa

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has an EV charger and the rooms are always lovely
Stayed 1 night in May 2025

10/10 Excellent

Jon

Stayed 2 nights in Apr 2025

6/10 Okay

paula

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointing

Not the usual Sofitel standard From room Service to concierge below average Having to ask for clean coffee cups and refills to noon to assist with suitcases on departure
Stayed 2 nights in May 2025

8/10 Good

Dubravka

Liked: Cleanliness, staff & service
It is situated close to a range of amenities It looks slightly dated
Stayed 2 nights in May 2025

10/10 Excellent

DEBORAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, awesome service
Stayed 3 nights in Apr 2025

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice and clean room however our room was very noisy, there was no smart tv so no movies to watch, no room service available when needed and pillows were horrible. Won’t be in a rush to stay again unfortunately
Stayed 2 nights in May 2025

10/10 Excellent

Jim

Stayed 2 nights in Apr 2025

4/10 Poor

Kim

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing stay. The sheets had hair and sand on them. Ended up sleeping on top of the bed as i wasn’t sure they were clean. Similar issues in bathroom as bath had hair and dirt. Steak was over priced and over cooked and my breakfast that I ordered the night before never arrived. Duty Manager Lucas was good and called me to discuss but not what I would expect from Sofitel.
Stayed 1 night in Apr 2025

4/10 Poor

Steve

Stayed 2 nights in Apr 2025

6/10 Okay

Steve

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Appalling check in. Arrive early and sat for three hours in the Foyer, waiting for our very ordinary room 'to be ready', while dozens of others got their rooms! If you book 'direct with the hotel, with your Accor member number, you'll pay heaps more per night than if you book on Wotif and other third party sites too! Bizzare!
Stayed 1 night in Apr 2025