Aparthotel

Mantra Crown Towers

4.5 star property

Photo gallery for Mantra Crown Towers

Indoor pool, outdoor pool, pool loungers
Television
View from room
Room, 2 Bedrooms
In-room safe, individually decorated, individually furnished

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Dryer
  • Bar
  • Washer
  • Spa

Explore the area

View map
5-19 Palm Avenue, Surfers Paradise, QLD, 4217
  • Place, Surfers Paradise Beach
    ‪3 min walk‬
  • Place, Cavill Avenue
    ‪9 min walk‬
  • Place, Slingshot
    ‪10 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪27 min drive‬

Room options

Three-Bedroom Apartment

  • Sleeps 8

One Bedroom Apartment

  • Sleeps 3

Two Bedroom Apartment

  • Sleeps 6

Two Bedroom Apartment With Ocean View

  • Sleeps 6

Room, 1 Bedroom

  • 82 sq m
  • Sleeps 3
  • 1 Double Bed

Room, 2 Bedrooms

  • 116 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

Room, 2 Bedrooms (Ocean)

  • 116 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

Room, 3 Bedrooms

  • 166 sq m
  • Sleeps 8
  • 1 Double Bed and 2 Twin Beds

Similar properties

About the area

Gold Coast

Located in Gold Coast (Surfers Paradise), Mantra Crown Towers is within a 10-minute walk of Cavill Avenue and Surfers Paradise Beach. .This family-friendly aparthotel is 0.5 mi (0.8 km) from Slingshot and 2.6 mi (4.2 km) from The Star Gold Coast.

What's nearby

  • Surfers Paradise Beach - 3 min walk - 0.3 km
  • Chevron Renaissance - 5 min walk - 0.5 km
  • Cavill Avenue - 9 min walk - 0.8 km
  • Slingshot - 10 min walk - 0.9 km
  • SkyPoint Observation Deck - 17 min walk - 1.5 km

Getting around

  • Cypress Avenue Station - 2 min walk
  • Helensvale Station - 19 min drive
  • Coolangatta Airport (OOL) - 36 min drive

Restaurants

  • ‪Castaway Coffee Bar - ‬4 min walk
  • ‪Nosh Pan Asian - ‬4 min walk
  • ‪Betty's Burgers & Concrete Co. - ‬6 min walk
  • ‪Clock Hotel - ‬5 min walk
  • ‪Chiangmai Thai Restaurant - ‬1 min walk

About this property

Mantra Crown Towers

Luxury aparthotel with a full-service spa and a fitness center
Mantra Crown Towers offers 74 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. These individually decorated and furnished accommodations include dining tables. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Televisions come with cable channels. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.
Make yourself at home in one of the 74 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and microwaves.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a waterslide. This aparthotel also features complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.
Enjoy a satisfying meal at Chiang Mai Thai serving guests of Mantra Crown Towers. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include limo/town car service, luggage storage, and a safe deposit box at the front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Chiang Mai Thai - This restaurant specializes in Thai cuisine and serves dinner only.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Body scrubs
  • Facials
  • Full-service spa
  • Hot tub
  • In-room massages
  • Indoor pool
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Family friendly

  • Childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Cot: AUD 10 per day
  • Playground

Restaurants on site

  • Chiang Mai Thai

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Tea bags/instant coffee

Dining

  • A bar/lounge
  • A restaurant
  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 40 per night

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • 31-inch TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smoke-free property

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Children's club
  • Children's pool
  • Gym
  • Waterslide
  • Scuba diving nearby
  • Theme park nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 39 floors
  • 74 units
  • Built in 1997
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per night
Cribs (infant beds) are available for AUD 10.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 25 per person
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Crown Mantra
Crown Mantra Towers
Crown Towers Mantra
Mantra Crown
Mantra Crown Towers
Mantra Crown Towers Aparthotel
Mantra Crown Towers Aparthotel Surfers Paradise
Mantra Crown Towers Surfers Paradise
Mantra Towers
Crown Towers Hotel Surfers Paradise
Mantra Crown Towers Gold Coast/Surfers Paradise
Mantra Crown Towers Aparthotel
Mantra Crown Towers Surfers Paradise
Mantra Crown Towers Aparthotel Surfers Paradise

Mantra Crown Towers Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 708 out of 1684 reviews
Rating 8 - Good. 629 out of 1684 reviews
Rating 6 - Okay. 204 out of 1684 reviews
Rating 4 - Poor. 106 out of 1684 reviews
Rating 2 - Terrible. 37 out of 1684 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Lisa

Stayed 7 nights in Jul 2025

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

XIANGMING

Liked: Cleanliness, property conditions & facilities
very good
Stayed 3 nights in Jun 2025

4/10 Poor

Leigh

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Below Average

Dining chairs in the room were flimsy and felt like they were falling apart. Door knobs on cupboards were loose. Kitchen floor was full of chips. Indoor pool was ‘heated’ but not overly warm. Reception didn’t seem too interested in hearing our feedback on the state of our room after asking us, ‘How was your stay?’ Downstairs Thai restaurant was the star feature of this hotel. For the price of rooms at this hotel, look elsewhere.
Stayed 8 nights in Jul 2025

4/10 Poor

Matilda

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dated, dirty, smelly and needs maintenance. Tumble dryer not working. Couldn't use pan to cook. Bad smell around the lift area
Unusable pan
Dirty
Curtains
Stayed 5 nights in Jul 2025

8/10 Good

Thomas

Stayed 6 nights in Jun 2025

6/10 Okay

Moira

Disliked: Cleanliness, property conditions & facilities
Great location but the 2 three bedroom apartments our family had were very much in need of a refit. The taps need replacing, constantly dripping, bathrooms need updating. Needs a good clean Given the poor quality it was very expensive.
Stayed 7 nights in Jun 2025

4/10 Poor

Colleen

Stayed 3 nights in Jun 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The wifi was shocking it barley worked but otherwise it was a fine place to stay
Stayed 6 nights in Jun 2025

6/10 Okay

Kate Rebecca

Travelled with partner
Disliked: Cleanliness, amenities
Room was mouldy and dust everywhere, the people below were continually Smoking so couldn’t leave doors open. The spa was shut down and there were no toilets available to use at the pool. Our Foxtel went down on a Friday and we left on a Tuesday and still wasn’t fixed. Staff were friendly and place was continent but not worth the price paid.
Stayed 7 nights in Jun 2025

10/10 Excellent

Aditi

Liked: Cleanliness, property conditions & facilities
Its an amazing property and the apartment is so well maintained. There is towel and all the shampoo and body balm in an organized way. The kitchen is well maintained with all the utensils. Amazing view and walkable distance to commute. Will definitely visit again.
Stayed 5 nights in Jun 2025

10/10 Excellent

Leonor

Liked: Cleanliness, room comfort
Great location, close to G: rail station. Covered pool and spa and kids slide and pool plus outdoor spa are enjoyable facilities.
Stayed 3 nights in Jun 2025

8/10 Good

Stanley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, property looks abit aged but overall well maintained
Stayed 4 nights in Jun 2025

6/10 Okay

Sam

Liked: Cleanliness
We had a mostly good stay here! The staff were super friendly and helpful from the moment we checked in, which was a great start. The apartment itself was really spacious and clean – the kitchen had everything we needed, which made it easy for longer stays. Also, the free self-parking was a great bonus – always appreciate not having to stress about that! The location was another big plus – walking distance to the beach, the tram, and the centre of town, so everything was super convenient. The pool area looked beautiful too, though the water was absolutely freezing – probably only usable in peak summer! On the downside, the room was pretty dated (though that’s not unusual for the Gold Coast). There was no housekeeping the entire time, and the bed wasn’t comfy – two singles pushed together with sheets that didn’t really fit, and no proper doona cover, just a sheet. We found a spare blanket in the wardrobe but it didn’t have a cover and was kind of gross. We were a bit worried about construction noise next door, but it ended up being totally fine. We were placed fairly low down so we did hear some traffic noise, but nothing too major. All in all, a good stay with some great features – just a few comfort things that could use an update.
Stayed 6 nights in Jun 2025

8/10 Good

STEPHEN

Travelled with family and small children
Liked: Cleanliness, amenities
Unit needs a renovation, kitchen cupboard doors falling off. Toilet cistern needs repair. Cleanliness of the unit not could be better, the vacuum cleaner when used it was useless
Stayed 3 nights in May 2025

6/10 Okay

Simone

Liked: Cleanliness
I was disappointed they didn’t have any bars to have a drink or a breakfast bar if I had if know that I would have booked somewhere else
Stayed 3 nights in May 2025

8/10 Good

Melissa

Travelled with group
Liked: Amenities, property conditions & facilities
Location great Room was great Wifi went down and reception had no clue how to fix it We had checked out early and left the keys in the drop box but received a phone call saying we need to check out so staff had not looked for keys in the drop box
Stayed 4 nights in May 2025

8/10 Good

Lesley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The only negative was the wifi was rubbish & non existent in our room.
Poolside was stunning!
Stayed 3 nights in May 2025

10/10 Excellent

Rodney

Liked: Cleanliness, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing value for amazing 5 night stay.
Stayed 5 nights in Feb 2025

8/10 Good

Lachlan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great view from apartment, didn’t like the indoor facilities out of order for the whole stay without any warning or notice prior to staying
Stayed 8 nights in May 2025

8/10 Good

Le Yarrna

Travelled with family
Disliked: Cleanliness
We had a good stay Rooms were abit out dated and there was a smell in the hallway to our room and inside our room i tried to air it out but could not get rid of the smell. My kkids loved the pool and the location was great close to everything that we needed.
Stayed 9 nights in Apr 2025

6/10 Okay

Deepinder Mann

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Smell from the apartment. Was trible to withstand every time you enter the property.
Stayed 4 nights in May 2025

8/10 Good

Sarah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location and pool was good. We stayed in the 2 bedroom ocean view room but was more of a partial ocean view. Room was clean and had everything we needed but could use some updating. Overall was a good stay.
Stayed 4 nights in May 2025

8/10 Good

Fatima

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great and good amenities
Stayed 3 nights in Apr 2025