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InterContinental Sanctuary Cove Resort

Hotel Class
5 out of 5
Photo gallery

Reviews

4.5 / 5Excellent
1,034 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Sanctuary Cove Marina
    7 min walk
  • Popular Location
    Dreamworld
    11 min drive
  • Popular Location
    WhiteWater World
    11 min drive
  • Airport
    Gold Coast, QLD (OOL-Coolangatta)
    36 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Standard Room

    Room Amenities

    • Sleeps 3
    More details
  • Room, 2 Double Beds, Pool View

    Room Amenities

    • Sleeps 3
    More details
  • Deluxe Room

    Room Amenities

    • Sleeps 3
    More details
  • Club Room, 1 King Bed, Marina View

    Room Amenities

    • Water view
    • Sleeps 3
    More details
  • Suite, 1 King Bed

    Room Amenities

    • Sleeps 3
    More details
  • Suite, 1 King Bed (FEDERATION SUITE)

    Room Amenities

    • Water view
    • Sleeps 3
    More details
  • Club Suite, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 3
    More details
  • Suite, 1 King Bed (MANOR SUITE)

    Room Amenities

    • Water view
    • Sleeps 3
    More details
  • Room, 2 Double Beds, Garden View

    Room Amenities

    • Sleeps 3
    More details
  • Club Room, 2 Double Beds, Marina View

    Room Amenities

    • Water view
    • Sleeps 3
    More details
  • Room, 1 King Bed, Garden View

    Room Amenities

    • Sleeps 3
    More details
  • Room, 1 King Bed, Pool View

    Room Amenities

    • Sleeps 3
    More details
  • Suite, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 3
    More details

About this area

Hope Island

Located near the beach, InterContinental Sanctuary Cove Resort is in Hope Island's Sanctuary Cove neighborhood, an area with good shopping. The area's natural beauty can be seen at WhiteWater World and Broadwater Parklands, while Warner Bros. Movie World and Dreamworld are popular area attractions. Traveling with kids? Consider Wet'n'Wild Gold Coast and Sea World.

What's nearby

  • Popular Location
    Sanctuary Cove Marina - 7 min walk
  • Popular Location
    Warner Bros. Movie World - 10 min drive
  • Popular Location
    Wet'n'Wild Gold Coast - 10 min drive
  • Popular Location
    Dreamworld - 11 min drive
  • Popular Location
    WhiteWater World - 11 min drive

Getting around

  • Helensvale Station - 11 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 36 min drive

Restaurants

  • The Fireplace – Garden-view restaurant offering international cuisine. Serves dinner daily. Reservations required.
  • Cove Cafe – Garden-view restaurant offering international cuisine. Serves breakfast, brunch, and lunch daily. Kids' menu available.

About this property

InterContinental Sanctuary Cove Resort

2 restaurants, a marina, and 2 outdoor pools are available at this resort. Free WiFi in public areas and free self parking are also provided. Additionally, a full-service spa, 2 bars/lounges, and a health club are onsite. All 243 rooms provide free WiFi and free wired Internet, plasma TVs with cable channels, and conveniences like refrigerators and microwaves. Guests will also find balconies, 24-hour room service, and minibars.

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

Payment types

JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 39 per person (approximately)
  • Valet parking fee: AUD 15.00 per day (in/out privileges)
  • In-room microwave fee: AUD 40.00 per stay
  • Rollaway bed fee: AUD 75.00 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • InterContinental Sanctuary Cove Resort Hope Island
  • InterContinental Sanctuary Cove Resort
  • InterContinental Sanctuary Cove Hope Island
  • InterContinental Sanctuary Cove
  • Hyatt Regency Sanctuary Cove Hotel Gold Coast
  • Hyatt Regency Gold Coast
  • InterContinental ctuary Cove

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Free nearby parking
  • Valet parking: AUD 15.00 per day

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10 AM: AUD 39 per person
  • 2 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • 5 outdoor tennis courts
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Shopping
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • Japanese
  • Korean
  • Spanish
  • Turkish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center

Outdoors

  • Garden
  • Marina onsite
  • Pool sun loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open select days
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • Pay movies
  • Plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Nearby activities

Activities

  • Adjacent to a golf course
  • Beach access
  • Boat tours
  • Fitness center (free access)
  • Golf lessons
  • Hiking/biking trails
  • Mountain biking
  • Outdoor pool access

Where to eat

  • The Fireplace – Garden-view restaurant offering international cuisine. Serves dinner daily. Reservations required.
  • Cove Cafe – Garden-view restaurant offering international cuisine. Serves breakfast, brunch, and lunch daily. Kids' menu available.
4.5

Excellent

5 - Excellent
620
4 - Good
306
3 - Okay
76
2 - Mediocre
23
1 - Poor
9
4.4
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved everything. Service and check in was amazing, it was a quick stay so didn’t get to enjoy the food, bar or pool but extremely happy with the room.

Stayed 1 night in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love the marina village , pools where amazing , beautiful rooms

Stayed 2 nights in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property and facilities were amazing and the staff were fabulous! Highly recommended!

Stayed 1 night in Sep. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were so lovely and helpful!! Would highly recommend.

Stayed 2 nights in Aug. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

After one night here we felt like we have stayed for a week ... so relaxing

Stayed 1 night in Aug. 2019

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