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InterContinental Sanctuary Cove Resort by IHG

5.0 star property

Photo gallery for InterContinental Sanctuary Cove Resort by IHG

Building design
Exterior
Meeting facility
Meeting facility
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Manor Circle, Hope Island, QLD, 4212
  • Place, Sanctuary Cove Marina
    ‪5 min walk‬
  • Place, Sanctuary Cove Golf and Country Club
    ‪12 min walk‬
  • Place, Southern Moreton Bay Islands National Park
    ‪6 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪56 min drive‬

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About the area

Gold Coast

Located in Gold Coast (Hope Island), InterContinental Sanctuary Cove Resort by IHG is within a 15-minute drive of Warner Bros. Movie World and Australian Outback Spectacular. .This family-friendly hotel is 6.3 mi (10.1 km) from Dreamworld and 6.6 mi (10.7 km) from Wet'n'Wild Gold Coast.

What's nearby

  • Sanctuary Cove Marina - 5 min walk - 0.5 km
  • Sanctuary Cove Golf and Country Club - 12 min walk - 1.1 km
  • Southern Moreton Bay Islands National Park - 6 min drive - 0.8 km
  • Marina Shopping Village - 10 min drive - 3.5 km
  • Warner Bros. Movie World - 16 min drive - 11.1 km

Getting around

  • Helensvale Station - 16 min drive
  • Coolangatta Airport (OOL) - 49 min drive

Restaurants

  • ‪Carl's Jr. - ‬5 min drive
  • ‪George's Paragon Seafood Restaurant - ‬9 min walk
  • ‪Enzo’s Cucina - ‬17 min drive
  • ‪Osha Kitchen & Bar - ‬5 min drive
  • ‪Mad Over Italian - ‬5 min drive

About this property

InterContinental Sanctuary Cove Resort by IHG

InterContinental Sanctuary Cove Resort by IHG offers 251 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies. A pillow menu is available. 50-inch LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor tennis courts, a marina, and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 251 guestrooms featuring refrigerators and LED televisions. Rooms have private furnished balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Dip into one of the 2 outdoor pools or enjoy other recreational amenities including outdoor tennis courts and a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at The Fireplace, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Fireplace - Overlooking the garden, this restaurant specializes in international cuisine and serves dinner only. Reservations are required.
Cove Cafe - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Lagoon Beach Club - Onsite cocktail bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free 24-hour offsite parking within 200 metres
  • Uncovered parking on site (AUD 20 per night)
  • Valet parking on site (AUD 45 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: AUD 50 for adults and AUD 28 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Cove Cafe
  • Lagoon Beach Club
  • The Fireplace

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Health club
  • Hot tub
  • Outdoor pool (guest access)
  • Piano
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • In-room babysitting
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 75.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 50 for adults and AUD 28 for children
  • Uncovered self parking fee: AUD 20.00 per night
  • Valet parking fee: AUD 45.00 per day (in/out privileges)
  • A late check-out fee will be charged
  • In-room microwave fee: AUD 40.00 per stay
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Sanctuary Cove Hope Island
InterContinental Sanctuary Cove Resort Hope Island
InterContinental Sanctuary Cove Resort
InterContinental Sanctuary Cove
Hyatt Regency Sanctuary Cove Hotel Gold Coast
Hyatt Gold Coast
InterContinental Sanctuary Cove Resort Hope Island
Hyatt Regency Gold Coast

InterContinental Sanctuary Cove Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1001 reviews
Rating 8 - Good. 230 out of 1001 reviews
Rating 6 - Okay. 80 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Liked: Staff & service
Clean, great staff, great amenities
Stayed 1 night in Nov 2025

10/10 Excellent

Jemma

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location and rooms, staff were just fabulous, lovely breakfast buffet. Perfect stay, highly recommend.
Stayed 3 nights in Dec 2025

10/10 Excellent

Navaid Anjum Javid Hasan

Stayed 2 nights in Dec 2025

10/10 Excellent

Rupna, Brisbane

Travelled with family
Liked: Amenities
The staff were wonderful and helpful. The room was fantastic with lovely views and the hotel has great amenities including pool and a lagoon. We look forward to returning!
Stayed 1 night in Dec 2025

6/10 Okay

Katrina

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Shane

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Awesome friendly staff. Great food. Incredible pool.
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, sensational views, lovely staff - exceeded expectations at every level
Stayed 1 night in Dec 2025

2/10 Terrible

John

Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Evelyn

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great location!
Stayed 4 nights in Nov 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities
Pools and facilities.
Stayed 4 nights in Nov 2025

10/10 Excellent

Joy

Stayed 2 nights in Nov 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Francesca

Stayed 1 night in Oct 2025

2/10 Terrible

Helena

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I booked my stay at the Intercontinental and asked for my membership number to be recorded as an IHG member. Upon arrival I was advised that this was not done and I did not have my points allocated for my stay. In addition to this, I had opted out of my room being cleaned to earn additional bonus points (however, these were also not allocated to my account). I have been advised that Hotels.com needs to provide a 8 digit code in order for this to be
Stayed 3 nights in Oct 2025

10/10 Excellent

Dale

Stayed 2 nights in Oct 2025

8/10 Good

David

Very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Sep 2025

10/10 Excellent

Geraldine

Stayed 4 nights in Aug 2025

8/10 Good

Anthony Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely tropical feel and best hotel breakfast imaginable. Service in main evening restaurant not tops...plus limited menu there. Room was spacious and front desk service top notch. The overall property is starting to look a bit tired, needing a refresh in some parts. Pool and lagoon areas exceptionally good.
Stayed 5 nights in Aug 2025

10/10 Excellent

KEITH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025