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lastminute.com.au-Verified Reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
2 Bedroom Superior Apartment
77 square metres
1 Queen Bed and 2 Twin Beds
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Other room types
1 Bedroom Apartment
55 square metres
1 Queen Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
1 Bedroom Superior Apartment
55 square metres
1 Queen Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
2 Bedroom Apartment
77 square metres
1 Queen Bed and 2 Twin Beds
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
2 Bedroom Family Suite
80 square metres
1 Queen Bed and 2 Twin Bunk Beds
Room sleeps 6 guests
(up to 4 children)
Select dates to see price
3 Bedroom Apartment
110 square metres
1 Queen Bed and 4 Twin Beds
Room sleeps 8 guests
(up to 7 children)
Select dates to see price

Get an overview of this hotel
Family-friendly Gold Coast hotel in Mermaid Beach, near Putt Putt Golf Mermaid Beach

Popular property highlights

Free WiFi
Restaurant
Laundry facilities
Smoke-free property
Grocery/convenience store

With a stay at Turtle Beach Resort in Gold Coast (Mermaid Beach), you'll be within a 5-minute drive of Putt Putt Golf Mermaid Beach and Pacific Fair Shopping Centre. This 4-star hotel is 1.5 mi (2.4 km) from Kurrawa Beach and 1.8 mi (2.8 km) from The Star Gold Coast.

Make yourself at home in one of the 200 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and microwaves.

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, 4 spa tubs, and a complimentary water park. Additional amenities at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Grab lunch at Fresh and Tasty, a restaurant that specializes in local cuisine. You can also grab snacks at the coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available for a fee.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request).

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Barbecue grill(s)
  • Picnic area
  • Waterslide
  • Bar/lounge
  • Shopping centre shuttle (surcharge)
  • Number of outdoor pools - 4
  • Number of spa tubs - 4
  • Theme park shuttle (surcharge)
  • Fitness facilities
  • Full-service spa
  • Free water park access
  • Grocery/convenience store
  • Tours/ticket assistance
  • Restaurant
  • Coffee shop or café
  • Free WiFi
  • Dry cleaning/laundry service
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Area shuttle (surcharge)
  • Terrace
  • Luggage storage
  • Wheelchair accessible: No
  • Breakfast available (surcharge)
  • Outdoor tennis court
  • Airport transport
  • Laundry facilities
  • Total number of rooms - 200
  • Number of floors - 3
  • Arcade/game room
  • Airport transport (surcharge)
  • Garden

Family Friendly Amenities

  • Free water park access
  • Number of outdoor pools - 4
  • Children's pool
  • Waterslide
  • Number of living rooms1
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English

Room Amenities

Turtle Beach Resort offers 200 accommodations with washers/dryers and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate living rooms. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers. This Gold Coast hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans.

  • Fridge
  • Separate dining area
  • Shower/tub combination
  • Individually furnished
  • Phone
  • Individually decorated
  • Towels provided
  • Microwave
  • Dishwasher
  • Linens provided
  • Ceiling fan
  • Cookware, dishware and utensils
  • Stovetop
  • Hair dryer
  • Iron/ironing board
  • Number of living rooms
  • In-room safe
  • Washer/dryer
  • Balcony or patio
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • In-room childcare (surcharge)
  • Kitchen
  • In-room climate control (air conditioning)
  • Second bathroom
  • Oven

Where to Eat

Cooked-to-order breakfasts are available for a surcharge.

Fresh and Tasty - This café specializes in local cuisine and serves lunch only.

Deck Resturant and Bar - This poolside restaurant specializes in pizza and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Nearby Activities

  • Playground on site
  • Miniature golf on site
  • Golfing nearby
  • Casino nearby

Spa Services

  • Massages

Accessibility

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Service animals are allowed

Service animals are exempt from fees/restrictions

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property uses a professional cleaning service

Contactless check-out is not available

Property is cleaned with disinfectant

Debit cards not accepted

Property does not follow sanitisation practices of any association

Staffed front desk

Contactless check-in is not available

No rollaway/extra beds available

No cots (infant beds) available

No lifts

Property confirms they are implementing enhanced cleaning measures

No gap period between guests' stays

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 8 and AUD 15 per person (approximately)
  • Airport shuttle fee: AUD 50 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Resort Turtle Beach
  • Turtle Beach Resort
  • Turtle Resort
  • Sands Turtle Beach Hotel
  • Sands Turtle Beach Mermaid
  • Turtle Beach Hotel Mermaid Beach
  • Turtle Beach Resort Gold Coast/Mermaid Beach, Australia
  • Turtle Beach Resort Mermaid Beach
  • Turtle Beach Mermaid Beach
  • Turtle Beach Resort Hotel
  • Turtle Beach Resort Mermaid Beach
  • Turtle Beach Resort Hotel Mermaid Beach

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

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