4/10 Poor
Sarah
9 Feb 2025
Disliked: Staff & service, property conditions & facilities
Very disappointed in this property. Misleading info concerning a shuttle bus. This property does not have one. Called them to request a pick up and told to catch a yellow shuttle only to be informed once we were on the shuttle, we would have to pay $16 each for a 2km journey.
Staff on reception quite rude and not at all understanding of the situation.
We them we to eat in the restaurant and again were very disappointed in the lack of choice on the menu, not salads or light meals and the high price. The staff at the restaurant seemed to not know what they were doing either. We googled other eating places nearby and ended up at the Post Office with a very pleasant meal. Overall very disappointed in this hotel. A far cry from the Sudima at Christchurch Airport. Would not recommend.
Sarah
Stayed 1 night in Feb 2025