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SkyCity Hotel

4.5 star property

Photo gallery for SkyCity Hotel

Restaurant
Exterior
Yoga
Front of property
Premium Twin Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

View map
Corner Victoria and Federal Streets, Auckland, 1010
  • Place, Sky Tower
    ‪1 min walk‬
  • Place, SkyCity Casino
    ‪1 min walk‬
  • Place, University of Auckland
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Premium King Room

1 bedroom, in-room safe, desk, laptop workspace

Premium King Room

9.2 out of 10
Wonderful
(220 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium King Room

1 bedroom, in-room safe, desk, laptop workspace

Premium King Room

  • Sleeps 2

View all photos for Premium Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Premium Twin Room

  • Sleeps 3

View all photos for Premium King Suite

1 bedroom, in-room safe, desk, laptop workspace

Premium King Suite

  • Sleeps 2

View all photos for Premium Two Double Suite

1 bedroom, in-room safe, desk, laptop workspace

Premium Two Double Suite

  • Sleeps 3

View all photos for Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

9.0 out of 10
Wonderful
(4 reviews)
  • 56 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Courtyard View

Premium Room, 2 Double Beds, Courtyard View

Premium Room, 2 Double Beds, Courtyard View

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible King Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible King Room

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Family Suite

1 bedroom, in-room safe, desk, laptop workspace

Premium Family Suite

  • Sleeps 2

View all photos for Premium Twin Room

City view

Premium Twin Room

9.0 out of 10
Wonderful
(117 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Courtyard King Room

1 bedroom, in-room safe, desk, laptop workspace

Premium Courtyard King Room

  • Sleeps 2

View all photos for Premium Courtyard Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Premium Courtyard Twin Room

  • Sleeps 3

View all photos for Accessible Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible Twin Room

  • Sleeps 3

View all photos for Accessible King Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible King Room

  • Sleeps 2

View all photos for Premium King Suite

Premium King Suite

Premium King Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Suite

Premium Twin Suite

Premium Twin Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Restaurant
The Grand by SkyCity
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,895 reviews
The price is AU$242
includes taxes & fees
7 Dec - 8 Dec
The Grand by SkyCity

About the area

Auckland

With a stay at SkyCity Hotel, you'll be centrally located in Auckland, steps from Sky Tower and SkyCity Casino. .This casino hotel is 0.3 mi (0.4 km) from Weta Workshop Unleashed and 0.7 mi (1.1 km) from University of Auckland.

What's nearby

  • Sky Tower - 1 min walk - 0.0 km
  • SkyCity Casino - 1 min walk - 0.0 km
  • Queen Street Shopping District - 5 min walk - 0.4 km
  • University of Auckland - 8 min walk - 0.7 km
  • Auckland Ferry Terminal - 11 min walk - 1.0 km

Getting around

  • Auckland Britomart Station - 11 min walk
  • Gaunt Street Tram Stop - 11 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Rydges Auckland - ‬2 min walk
  • ‪United Coffee Nation - ‬1 min walk
  • ‪Denny's - ‬1 min walk
  • ‪Depot Eatery - ‬1 min walk
  • ‪Saravanaa Bhavan - ‬1 min walk

About this property

SkyCity Hotel

Luxury hotel with 11 restaurants and a casino
SkyCity Hotel offers 323 accommodations with iPod docking stations and safes. This Auckland hotel provides complimentary wired and wireless Internet access.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 323 guestrooms featuring refrigerators and iPod docking stations. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax and unwind with massages, body treatments, and facials. After enjoying recreational amenities such as a fitness center, a lucky night at the casino is the perfect end to the day. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Andy's Burger & Bar, one of the hotel's 11 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 4 bars/lounges.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Andy's Burger & Bar - Onsite restaurant.
Orbit - Onsite restaurant. Open select days.
Fortuna - Onsite buffet restaurant. Open select days.
Federal Deli - Onsite delicatessen. Open select days.
MASU - Onsite restaurant. Open select days.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Andy's Burger & Bar
  • Federal Deli
  • Fortuna
  • MASU
  • Orbit

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (90 centimetre high)
  • Height-adjustable showerhead
  • Lift (131 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered self parking fee: NZD 35 per day
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

Reviews

SkyCity Hotel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1211 out of 1891 reviews
Rating 8 - Good. 464 out of 1891 reviews
Rating 6 - Okay. 131 out of 1891 reviews
Rating 4 - Poor. 51 out of 1891 reviews
Rating 2 - Terrible. 34 out of 1891 reviews

Reviews

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extraordinary. I was beyond impressed with the welcome, the note, and the personal touches.
Stayed 1 night in Oct 2025

6/10 Okay

Anne

Stayed 2 nights in Oct 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable and great helpful staff
Stayed 1 night in Sep 2025

2/10 Terrible

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Susie

Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service
Very good
Stayed 4 nights in Aug 2025

10/10 Excellent

Meagan

Stayed 1 night in Aug 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Aug 2025

4/10 Poor

Ashlynn

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No Microwave, no Cutlery incase you brought something up to your room with you, no Hot Chocolate for those who don’t drink Tea or Coffee. Have to drink out the bathroom tap. Outlets in weird places. Lighting was terrible. Bella who checked us in did a horrible job at explaining the parking situation. Told us it would be $35 for our 2 night stay and didn’t mention we had to come back to reception to get a parking discount pass so we paid $48 and when we went back to ask what happened and spoke with Misha she was so lovely and explained everything perfectly and said to go to the parking office to get a refund so we went to the parking office and they said they don’t issue refunds and that’s the receptions job. Went back to Misha and she said they don’t issue refunds either but gave us an email to inquire further with management. Checked out with Bella again and she tried changing another $35 for parking and tried arguing with us when we asked for a single exit pass. Very disappointed with Bella’s service. Misha was amazing. Won’t be staying again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Florrie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, enjoyed the casino and the food local was perfect
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Bed was huge and very comfy
Stayed 2 nights in Aug 2025

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great location and friendly staff. Highly recommended A+
Stayed 2 nights in Aug 2025

10/10 Excellent

MATT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were staying here for the NZ Darts Masters so it was very convenient for the activities planned. Our room was large, modern and clean with a massive king bed. I was also delighted with the amount of TV channels available. It seems the trend for hotels to not provide many channels anymore and definitely not Sky but Sky City did. The Sky Drive bus from the airport stops right beside the hotel and checking in and out was easy. I thought the $200 bond on my credit card was high though and I now have to wait to see if it is deleted. Overall, it was great value for money and I would happily stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a really nice place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Spot is perfect
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Helen, Gisborne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Jerone

Travelled with partner
Liked: Cleanliness, staff & service
Generally run down. Room has no amenities, basic room. It’s clean to be fair. Service is minimal but I like that. Area around hotel is dead in a Sunday. Buzzier on a Monday.
Stayed 1 night in Aug 2025

8/10 Good

Sian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Really comfortable beds & pillows. The rooms were really dark so we could sleep in! Loved the rain head shower in bathroom
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Keith, Waiuku

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional and professional. We really enjoyed our time here. Only complaint was that the homeless / drunks sitting out the front were rude and intimidating guests and they weren’t moved on by security for hours. Other than this minor complaint we had a fantastic time.
Stayed 1 night in Aug 2025

10/10 Excellent

Dabby, Northridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good selection of restaurants and casino
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Zealand Family & Friends trip

Wonderful hotel and location in the Auckland CBD
Stayed 1 night in Apr 2025

8/10 Good

Rudolph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025