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SkyCity Hotel

4.5 star property

Photo gallery for SkyCity Hotel

11 restaurants, lunch, dinner served; American cuisine
Yoga
Premium Twin Suite
Exterior
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

View map
Corner Victoria and Federal Streets, Auckland, 1010
  • Place, Sky Tower
    ‪1 min walk‬
  • Place, SkyCity Casino
    ‪1 min walk‬
  • Place, University of Auckland
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Premium King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Room

9.2 out of 10
Wonderful
(222 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Room

  • Sleeps 2

View all photos for Premium Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Twin Room

  • Sleeps 3

View all photos for Premium King Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Suite

  • Sleeps 2

View all photos for Premium Two Double Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium Two Double Suite

  • Sleeps 3

View all photos for Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

9.0 out of 10
Wonderful
(4 reviews)
  • 56 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Courtyard View

Premium Room, 2 Double Beds, Courtyard View

Premium Room, 2 Double Beds, Courtyard View

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible King Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible King Room

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Family Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium Family Suite

  • Sleeps 2

View all photos for Premium Twin Room

City view

Premium Twin Room

9.0 out of 10
Wonderful
(117 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Courtyard King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Courtyard King Room

  • Sleeps 2

View all photos for Premium Courtyard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Courtyard Twin Room

  • Sleeps 3

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible Twin Room

  • Sleeps 3

View all photos for Accessible King Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible King Room

  • Sleeps 2

View all photos for Premium King Suite

Premium King Suite

Premium King Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Suite

Premium Twin Suite

Premium Twin Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Restaurant
The Grand by SkyCity
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,911 reviews
The price is AU$183
includes taxes & fees
7 Dec - 8 Dec
The Grand by SkyCity

About the area

Auckland

With a stay at SkyCity Hotel, you'll be centrally located in Auckland, steps from Sky Tower and SkyCity Casino. .This casino hotel is 0.3 mi (0.4 km) from Weta Workshop Unleashed and 0.7 mi (1.1 km) from University of Auckland.

What's nearby

  • Sky Tower - 1 min walk - 0.0 km
  • SkyCity Casino - 1 min walk - 0.0 km
  • Queen Street Shopping District - 5 min walk - 0.4 km
  • University of Auckland - 8 min walk - 0.7 km
  • Auckland Ferry Terminal - 11 min walk - 1.0 km

Getting around

  • Auckland Britomart Station - 11 min walk
  • Gaunt Street Tram Stop - 11 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Rydges Auckland - ‬2 min walk
  • ‪United Coffee Nation - ‬1 min walk
  • ‪Denny's - ‬1 min walk
  • ‪Depot Eatery - ‬1 min walk
  • ‪Saravanaa Bhavan - ‬1 min walk

About this property

SkyCity Hotel

Luxury hotel with 11 restaurants and a casino
SkyCity Hotel offers 323 accommodations with iPod docking stations and safes. This Auckland hotel provides complimentary wired and wireless Internet access.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 323 guestrooms featuring refrigerators and iPod docking stations. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax and unwind with massages, body treatments, and facials. After enjoying recreational amenities such as a fitness center, a lucky night at the casino is the perfect end to the day. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy American cuisine at Andy's Burger & Bar, one of the hotel's 11 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 4 bars/lounges.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Andy's Burger & Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Orbit 360 - This brasserie specializes in local and international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Fortuna - This buffet restaurant serves lunch and dinner. Open select days.
Federal Deli - Onsite delicatessen. Open select days.
MASU by Nic Watt - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Andy's Burger & Bar
  • Federal Deli
  • Fortuna
  • MASU by Nic Watt
  • Orbit 360

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (90 centimetre high)
  • Height-adjustable showerhead
  • Lift (131 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is served at The Terrace, located on level 7 of The Grand by SkyCity hotel.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered self parking fee: NZD 35 per day
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

Reviews

SkyCity Hotel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1234 out of 1924 reviews
Rating 8 - Good. 469 out of 1924 reviews
Rating 6 - Okay. 133 out of 1924 reviews
Rating 4 - Poor. 52 out of 1924 reviews
Rating 2 - Terrible. 36 out of 1924 reviews

Reviews

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extraordinary. I was beyond impressed with the welcome, the note, and the personal touches.
Stayed 1 night in Oct 2025

6/10 Okay

Anne

Stayed 2 nights in Oct 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable and great helpful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Sep 2025

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and very central
Stayed 1 night in Aug 2025

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very central, good for people to see around Auckland city. Also Intercity bus station is there, quite convenient. There are a lot things to enjoy in the hotel too. The hotel is very well kept.
Stayed 1 night in Aug 2025

10/10 Excellent

Taine Aven John

Stayed 3 nights in Aug 2025

10/10 Excellent

Ning

Stayed 1 night in Aug 2025

10/10 Excellent

Risa

Stayed 2 nights in Aug 2025

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Albert, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Our go to place for staying in the heart of Auckland, from the 'wings' at Andy's to the various late night food options at Food Republic plus all the other venues available in and around Sky City. Of course we also had to make sure the casino didn't fall over by making a small donation. Thanks once again SkyCity
Stayed 1 night in Aug 2025

8/10 Good

Lisa, Tauranga

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Restaurant Staff not very friendly
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lifts were very busy
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda, Paihia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Stayed 1 night in Aug 2025

10/10 Excellent

Wilhelmina Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay if you have to stay somewhere in Auckland CBD. Being a casino property it has heaps of security and places to eat and drink.
Stayed 1 night in Aug 2025

2/10 Terrible

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Susie

Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service
Very good
Stayed 4 nights in Aug 2025

10/10 Excellent

Meagan

Stayed 1 night in Aug 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Aug 2025

4/10 Poor

Ashlynn

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No Microwave, no Cutlery incase you brought something up to your room with you, no Hot Chocolate for those who don’t drink Tea or Coffee. Have to drink out the bathroom tap. Outlets in weird places. Lighting was terrible. Bella who checked us in did a horrible job at explaining the parking situation. Told us it would be $35 for our 2 night stay and didn’t mention we had to come back to reception to get a parking discount pass so we paid $48 and when we went back to ask what happened and spoke with Misha she was so lovely and explained everything perfectly and said to go to the parking office to get a refund so we went to the parking office and they said they don’t issue refunds and that’s the receptions job. Went back to Misha and she said they don’t issue refunds either but gave us an email to inquire further with management. Checked out with Bella again and she tried changing another $35 for parking and tried arguing with us when we asked for a single exit pass. Very disappointed with Bella’s service. Misha was amazing. Won’t be staying again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Florrie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, enjoyed the casino and the food local was perfect
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Bed was huge and very comfy
Stayed 2 nights in Aug 2025

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025