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SkyCity Hotel

4.5 star property

Photo gallery for SkyCity Hotel

Front of property
11 restaurants, lunch, dinner served; American cuisine
Yoga
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Corner Victoria and Federal Streets, Auckland, 1010
  • Place, Sky Tower
    ‪1 min walk‬
  • Place, SkyCity Casino
    ‪1 min walk‬
  • Place, University of Auckland
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Premium King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Room

9.2 out of 10
Wonderful
(248 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Room

  • Sleeps 2

View all photos for Premium Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Twin Room

  • Sleeps 3

View all photos for Premium King Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Suite

  • Sleeps 2

View all photos for Premium Two Double Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium Two Double Suite

  • Sleeps 3

View all photos for Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

9.0 out of 10
Wonderful
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Single Bunk Beds and 1 Single Bed

View all photos for Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Courtyard View

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Double Beds, Courtyard View

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible King Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible King Room

8.0 out of 10
Very good
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible Twin Room

9.6 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Family Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium Family Suite

  • Sleeps 2

View all photos for Premium Twin Room

City view

Premium Twin Room

9.2 out of 10
Wonderful
(128 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Courtyard King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Courtyard King Room

  • Sleeps 2

View all photos for Premium Courtyard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Courtyard Twin Room

  • Sleeps 3

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible Twin Room

  • Sleeps 3

View all photos for Accessible King Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible King Room

  • Sleeps 2

View all photos for Premium King Suite

Premium King Suite

Premium King Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Suite

Premium Twin Suite

Premium Twin Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Auckland

With a stay at SkyCity Hotel, you'll be centrally located in Auckland, steps from Sky Tower and SkyCity Casino. .This casino hotel is 0.3 mi (0.4 km) from Weta Workshop Unleashed and 0.7 mi (1.1 km) from University of Auckland.

What's nearby

  • Sky Tower - 1 min walk - 0.0 km
  • SkyCity Casino - 1 min walk - 0.0 km
  • Queen Street Shopping District - 5 min walk - 0.4 km
  • University of Auckland - 8 min walk - 0.7 km
  • Auckland Ferry Terminal - 11 min walk - 1.0 km

Getting around

  • Auckland Britomart Station - 11 min walk
  • Gaunt Street Tram Stop - 11 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Rydges Auckland - ‬2 min walk
  • ‪The Fiddler - ‬1 min walk
  • ‪United Coffee Nation - ‬1 min walk
  • ‪Depot Eatery - ‬1 min walk
  • ‪Saravanaa Bhavan - ‬1 min walk

About this property

SkyCity Hotel

SkyCity Hotel offers 323 accommodations with safes and complimentary newspapers. This Auckland hotel provides complimentary wired and wireless Internet access.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 323 guestrooms featuring refrigerators and iPod docking stations. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax and unwind with massages, body treatments, and facials. After enjoying recreational amenities such as a fitness center, a lucky night at the casino is the perfect end to the day. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy American cuisine at Andy's Burger & Bar, one of the hotel's 11 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 4 bars/lounges.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Andy's Burger & Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Orbit 360 - This brasserie specializes in local and international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Fortuna - This buffet restaurant serves lunch and dinner. Open select days.
Federal Deli - Onsite delicatessen. Open select days.
MASU by Nic Watt - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Andy's Burger & Bar
  • Federal Deli
  • Fortuna
  • MASU by Nic Watt
  • Orbit 360

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (90 centimetre high)
  • Height-adjustable showerhead
  • Lift (131 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is served at The Terrace, located on level 7 of The Grand by SkyCity hotel.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered self parking fee: NZD 35 per day
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

SkyCity Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1342 out of 2042 reviews
Rating 8 - Good. 475 out of 2042 reviews
Rating 6 - Okay. 137 out of 2042 reviews
Rating 4 - Poor. 53 out of 2042 reviews
Rating 2 - Terrible. 35 out of 2042 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities
Great
Stayed 2 nights in Jan 2026

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, pleasant staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Duncan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a all round great time
Stayed 3 nights in Dec 2025

10/10 Excellent

Helen

Stayed 1 night in Jan 2026

8/10 Good

Yvanna

Travelled with family
Liked: Cleanliness, room comfort
I like your hotel Some times i dont undestand we have for check inn bottles of water and chocolate and somd times nothing
Stayed 3 nights in Dec 2025

10/10 Excellent

Raimana

Travelled with family
Liked: Cleanliness, staff & service, amenities
La chambre et très propre et grande suite Super séjours je vous recommande vivement
Stayed 4 nights in Dec 2025

8/10 Good

MANAKO

Stayed 1 night in Jan 2026

4/10 Poor

Paula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
On arrival we were told our room wasnt ready we had to wait an hour by the time we got to our room it was after 4pm,so Inconvienant as it was myself and twin sisters 60th Hence why we booked for 2 nights.Our Whanau put a Surprise Birthday on this day before we arrived at Sky City we expected to come straight to our rooms and settle in which was not the case.My Brother and Sisters room was available when we arrived.The communication was very poor from the Original room we requested when booked was not available by the time we did arrive in our room finally again it was not on level 1 i was told from a staff member overal we enjoyed the stay but very Dissapointed and stressed by the time we got to our room
Stayed 2 nights in Dec 2025

6/10 Okay

Ai-Chau

Stayed 5 nights in Dec 2025

10/10 Excellent

Una

Liked: Cleanliness, amenities, property conditions & facilities
My tour starts on the west side of the same hotel block. In fact that is the inter city bus station.
Stayed 5 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Clean and comfortable room.
Stayed 1 night in Jan 2026

10/10 Excellent

Sarsha

Stayed 1 night in Dec 2025

10/10 Excellent

Rochelle

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Helpful staff. Parking was free as we played at the casino
Stayed 1 night in Jan 2026

10/10 Excellent

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New year so it was a good atmoshere
Stayed 1 night in Dec 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Jan 2026

8/10 Good

Narasimha Murthy Chenchu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is really very professional and really nice people Room is very clean and the staff has cleaned it everyday of our stay The hotel is located very near to all restaurants and sight seeing places. For vegetarians , breakfast buffet is not suitable
Stayed 9 nights in Dec 2025

8/10 Good

Robinson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room were excellent, staff’s kindness, but the corridor of the hotel rooms had an old carpet with an unpleasant smell. The rest about the hotel and staff were excellent. I recommend!
Stayed 9 nights in Dec 2025

10/10 Excellent

Adele

Stayed 1 night in Dec 2025

10/10 Excellent

Shruthy

Stayed 3 nights in Dec 2025

10/10 Excellent

Melissa, Christchurch

Stayed 1 night in Dec 2025

10/10 Excellent

LESIELI

Stayed 1 night in Dec 2025

10/10 Excellent

Naheen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Big thank you to Bianca in guest service who made our stay extra special with surprise treats for my girls and helping me celebrate my birthday with a special treat for me, surprise message and room upgrade. Wish we had been able to stay longer than one night!
Stayed 1 night in Dec 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was good. Clean, quite spacious.
Stayed 1 night in Dec 2025

8/10 Good

Alvin

Liked: Cleanliness, amenities, property conditions & facilities
All good but not sure the shower over the bath is good for us old fella’s
Stayed 3 nights in Dec 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025