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Sofitel Auckland Viaduct Harbour

Hotel Class
5 out of 5

Information

Reviews

4.7 / 5Exceptional
1,510 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Viaduct Harbour
    7 min walk
  • Popular Location
    SkyCity Casino
    10 min walk
  • Popular Location
    Sky Tower
    10 min walk
  • Airport
    Auckland (AKL-Auckland Intl.)
    22 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Luxury Room, View (Internal Water Feature View)

    Room Amenities

    • Water view
    • Sleeps 3
    More details
  • Luxury Room, Marina View (King or Queen)

    Room Amenities

    • Marina view
    • Sleeps 3
    More details
  • Junior Suite, View

    Room Amenities

    • City view
    • Sleeps 3
    More details

About this area

Auckland

Sofitel Auckland Viaduct Harbour is located on the waterfront and in an area with good shopping. The area's natural beauty can be seen at Auckland Domain and Mt. Eden, while Auckland Zoo and Kelly Tarlton's Underwater World are popular area attractions. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park.

What's nearby

  • Popular Location
    Viaduct Harbour - 7 min walk
  • Popular Location
    SkyCity Casino - 10 min walk
  • Popular Location
    Sky Tower - 10 min walk
  • Popular Location
    Queen Street Shopping District - 11 min walk
  • Popular Location
    Princes Wharf - 13 min walk

Getting around

  • Auckland Britomart Station - 14 min walk
  • Auckland (AKL-Auckland Intl.) - 22 min drive

Restaurants

  • Lava Dining – Alfresco dining restaurant with a bar offering international cuisine. Serves breakfast, lunch, and dinner daily.
  • 21 Viaduct Cafe – Alfresco dining café offering regional cuisine. Serves breakfast, brunch, and lunch daily.
  • Sabrage Bar – Alfresco dining bar. Serves light fare daily.

About this property

Sofitel Auckland Viaduct Harbour

A marina, a full-service spa, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include an indoor pool, a fitness center, and a bar/lounge. All 172 rooms boast deep soaking tubs and offer free WiFi and balconies. Free wired Internet and iPod docks are standard, as are LED TVs with satellite channels.

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 80.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: NZD 32.46 per person (approximately)
  • Airport shuttle fee: NZD 34 per person (one way)
  • Valet parking fee: NZD 45 per day
  • Rollaway bed fee: NZD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Sofitel Auckland Viaduct Harbour Hotel
  • Sofitel Viaduct Harbour Hotel
  • Sofitel Auckland Viaduct Harbour
  • Sofitel Viaduct Harbour
  • Sofitel Auckland Viaduct Harbour New Zealand

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: NZD 45 per day
  • Parking height restrictions apply
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10:30 AM: NZD 32.46 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (5380 square feet)

Outdoors

  • Marina onsite
  • Terrace

Spa

  • 6 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 48-inch LED TV
  • iPod dock
  • Pay movies
  • Satellite channels

Food and drink

  • Espresso maker
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Nearby activities

Activities

  • Bicycle rentals
  • Boat tours
  • Golfing
  • Hiking/biking trails
  • Sailing
  • Surfing/boogie boarding

Where to eat

  • Lava Dining – Alfresco dining restaurant with a bar offering international cuisine. Serves breakfast, lunch, and dinner daily.
  • 21 Viaduct Cafe – Alfresco dining café offering regional cuisine. Serves breakfast, brunch, and lunch daily.
  • Sabrage Bar – Alfresco dining bar. Serves light fare daily.
4.7

Exceptional

5 - Excellent
1,136
4 - Good
293
3 - Okay
58
2 - Mediocre
15
1 - Poor
8
4.8
Cleanliness
4.6
Service and Staff
4.7
Amenities
4.7
Property condition

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 1 night in Aug. 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 1 night in Jul. 2019

5/5 Excellent

Amazing Bedding

love the Sofitel bedding, it's like sleeping on a cloud!!! The staff are super friendly and would stay here again.

Stayed 1 night in Jul. 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 1 night in Jul. 2019

5/5 Excellent

Beautiful hotel that exceeded my expections

I arrived there with an expectation that it would be a great stay but they had exceeded my expectations. The room was even more beautiful in person along with the hotel and all the staff are very helpful and friendly. The only thing I didn't like was my breakfast of the scrambled eggs and the taxi driver outside that refused to drop me to my location so for this I became late and had to take a different taxi after walking quite far but I don't think that was the hotels fault. I would 100% stay again and I would highly recommend this to anyone looking for a beautiful hotel on the viaduct whether it be for a family trip, friends or couples. I nearly forgot to mention the bathtub. OMG! The bathtub was amazing.

Stayed 1 night in Jul. 2019

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