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Novotel Auckland Ellerslie

4.5 star property

Photo gallery for Novotel Auckland Ellerslie

Interior
Meeting facility
Exterior
Garden
Minibar, in-room safe, desk, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
72-112 Green Lane East, Ellerslie, Auckland, 1051
  • Place, Ellerslie Racecourse
    ‪2 min walk‬
  • Place, Ascot Hospital
    ‪2 min walk‬
  • Place, Ellerslie Events Centre
    ‪5 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(26 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Auckland

Located in Auckland (Remuera), Novotel Auckland Ellerslie is within a 10-minute drive of University of Auckland and Sylvia Park Shopping Center. .This hotel is 3.1 mi (5 km) from Go Media Stadium and 4.4 mi (7.1 km) from Spark Arena.

What's nearby

  • Ellerslie Racecourse - 2 min walk - 0.2 km
  • Ascot Hospital - 2 min walk - 0.2 km
  • Ellerslie Events Centre - 5 min walk - 0.5 km
  • Cornwall Park - 15 min walk - 1.3 km
  • ASB Showgrounds - 3 min drive - 1.8 km

Getting around

  • Auckland Greenlane Station - 5 min walk
  • MOTAT 1 Tram Stop - 8 min drive
  • Auckland Intl. Airport (AKL) - 24 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Cornwall Park Cafe - ‬3 min drive
  • ‪Mama Kopitiam - ‬8 min walk
  • ‪Pikuniku - ‬14 min walk
  • ‪Slow Lane - ‬17 min walk

About this property

Novotel Auckland Ellerslie

Novotel Auckland Ellerslie offers 147 accommodations with minibars and safes. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 147 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at Acacia, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Auckland? This hotel has 3175 square feet (295 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Acacia - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (NZD 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acacia

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,175 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 39 per person
  • Self parking fee: NZD 20 per day
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Novotel Auckland Ellerslie
Novotel Hotel Auckland Ellerslie
Novotel Auckland Ellerslie Hotel
Novotel Ellerslie Hotel
Novotel Ellerslie
Novotel Auckland Ellerslie Hotel
Novotel Auckland Ellerslie Auckland
Novotel Auckland Ellerslie Hotel Auckland

Novotel Auckland Ellerslie Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 439 out of 1000 reviews
Rating 8 - Good. 389 out of 1000 reviews
Rating 6 - Okay. 112 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Tong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The facilities are a bit outdated.
Stayed 3 nights in Dec 2025

6/10 Okay

Maria

Travelled with family and small children
Disliked: Staff & service
The room was not cleaned until staff were called to service the room. There was no reservations for parking and space is limited on first come, first-serve. We had dinner and both the pork belly and burger were dry/tough.
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, spacious, amenities top notch
Stayed 1 night in Jan 2026

6/10 Okay

Phillip

Our room was next to elevator could hear it all night, tv channels didn’t work
Stayed 1 night in Jan 2026

8/10 Good

Tong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel facilities are a little old, especially the bathroom.
Stayed 1 night in Jan 2026

10/10 Excellent

Ashwin Deepak, Sydney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel breakfast was amazing and a great start to each day. Chef Kanti made fresh omelettes for us every morning, always with a warm smile that made the experience even more special. The food was delicious, and the staff were extremely friendly and welcoming. Their hospitality truly stood out and made our stay memorable.
Stayed 12 nights in Dec 2025

8/10 Good

Juanita

Stayed 10 nights in Dec 2025

4/10 Poor

Francois

Disliked: Amenities, property conditions & facilities
Room is very outdated and not very well maintained Quite disappointed
Stayed 4 nights in Dec 2025

10/10 Excellent

royden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Kay

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was spacious and clean, the bed was real comfy and it was super quiet.
Stayed 2 nights in Dec 2025

10/10 Excellent

royden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Good, clean room, great breakfast.
Stayed 2 nights in Dec 2025

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value / friendly team
Stayed 1 night in Dec 2025

6/10 Okay

Stephen

Stayed 1 night in Dec 2025

8/10 Good

Sebo

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room is clean and staff super friendly. The only thing hard to find parking at the hotel, however there is alternative car park might be in 500 m.
Stayed 1 night in Dec 2025

8/10 Good

Elizabeth

Stayed 1 night in Dec 2025

8/10 Good

Ross

Liked: Cleanliness, staff & service, amenities
Clean and comfortable room, good food
Stayed 1 night in Nov 2025

8/10 Good

Reg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access convinient and close to city.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very professional and friendly. The hotel is clean and comfortable. Very convenient location. Great place to stay.
Stayed 4 nights in Nov 2025

4/10 Poor

Graham

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room was tired. Bottom of bathroom door disintegrating, no lounge chair and TV hanging at an angle. For $219 per night we will not be returning.
Stayed 1 night in Oct 2025

10/10 Excellent

CAROL JOAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms spacious and clean. Good water pressure and temp in bathroom. Cosy bar lounge and more formal dining in the restaurant if required
Stayed 1 night in Oct 2025

10/10 Excellent

Jane

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, spacious room, very good condition. We loved the kingsize bed and top quality linen. The breakfast was really delicious, with great service and huge variety of dishes to choose from. The dining room very spacious and plenty of tables to choose from. No-one made us feel rushed. We loved the 11am check-out. The gym was well equipped and easy to access 24hrs a day.
Stayed 2 nights in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Keunyi

Stayed 1 night in Oct 2025

10/10 Excellent

ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff,the room was clean and tidy and had comfy beds.Very short walk to the local train which was perfect to get to Eden Park.Very happy will stay again.
Stayed 2 nights in Oct 2025