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The Grand by SkyCity

5.0 star property

Photo gallery for The Grand by SkyCity

Reception
Point of interest
Grand Deluxe Harbour View Suite
Grand Opulence Suite
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
90 Federal Street, Auckland, 1010
  • Sky Tower
    ‪2 min walk‬
  • SkyCity Casino
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Grand King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand King Room

9.4 out of 10
Exceptional
(64 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Harbour View King Room

Grand Harbour View King Room

Grand Harbour View King Room

9.6 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Accessible King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Accessible King Room

8.6 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room

9.8 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room

Grand Deluxe Twin Room

9.6 out of 10
Exceptional
(18 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Room

9.6 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite

  • 56 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Opulence Suite

Grand Opulence Suite

Grand Opulence Suite

  • 116 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Twin Room

9.4 out of 10
Exceptional
(25 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

SkyCity Hotel

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1748)
The price is AU$203
for 1 room
includes taxes & fees
14 July - 15 July
SkyCity Hotel

About the area

Auckland

With a stay at The Grand by SkyCity, you'll be centrally located in Auckland, steps from Sky Tower and SkyCity Casino. .This casino hotel is 0.6 mi (0.9 km) from Auckland Ferry Terminal and 0.6 mi (1 km) from Princes Wharf.

What's nearby

  • Sky Tower - 2 min walk - 0.2 km
  • SkyCity Casino - 2 min walk - 0.2 km
  • University of Auckland - 6 min walk - 0.6 km
  • Auckland Ferry Terminal - 11 min walk - 1.0 km
  • Spark Arena - 16 min walk - 1.4 km

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 12 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Aria Restaurant - ‬3 min walk
  • ‪Andy's Burgers & Bar - ‬1 min walk
  • ‪The Glass Goose - ‬1 min walk
  • ‪Federal Delicatessen - ‬1 min walk
  • ‪Depot Eatery & Oyster Bar - ‬1 min walk

About this property

The Grand by SkyCity

Luxury hotel with 11 restaurants and a full-service spa
The Grand by SkyCity offers 312 accommodations with minibars and laptop-compatible safes. 65-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 312 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary newspapers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as an indoor pool and a sauna, a lucky night at the casino is the perfect end to the day. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Cassia, one of the hotel's 11 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Cassia - Onsite restaurant.
MASU - Onsite restaurant. Open select days.
Depot - Onsite restaurant. Open select days.
The Sugar Club - Onsite fine-dining restaurant. Open select days.
Huami - Onsite restaurant. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 24 for children
  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Cassia
  • Depot
  • Huami
  • MASU
  • The Sugar Club

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Meeting room

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 65-inch smart TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.00 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 45.00 for adults and NZD 24.00 for children
  • Self parking fee: NZD 35.00 per night
  • Valet parking fee: NZD 60.00 per night
  • Rollaway bed fee: NZD 60.00 per day
  • Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

The Grand by SkyCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1206 out of 1686 reviews
Rating 8 - Good. 297 out of 1686 reviews
Rating 6 - Okay. 103 out of 1686 reviews
Rating 4 - Poor. 45 out of 1686 reviews
Rating 2 - Terrible. 35 out of 1686 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Craig A

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2025

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Poor general fixtures and up keep. Not even a soft close toilet seat for a king deluxe room. Bath spigot about to fall off and the lighting is atrocious.
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a excellent hotel from booking in to leaving the staff was so friendly went out of their way to assist us. The hotel is very central to the night life hanour shops etc. Definitely would return
Stayed 2 nights in Mar 2025

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Natasha

Stayed 4 nights in Mar 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
TheGrand and police can do nothing about the groups that hang out about 50m from the property but can sort the parties overttaking the 7th fl smoking area. Put up CCTV with signs. Everytime we go for an event the 7th fl is taken over with drinking, taking all the furniture and blasting music. We cant be the only ones to experience this. Everyone is there for the experience but when any group takes over an entire section, its below TheGrand experience.
Stayed 2 nights in Mar 2025

8/10 Good

Carmelina, Riverside

Stayed 6 nights in Mar 2025

10/10 Excellent

Marc

Stayed 1 night in Mar 2025

10/10 Excellent

Monique

Stayed 2 nights in Mar 2025

6/10 Okay

Anna

Stayed 2 nights in Mar 2025

10/10 Excellent

bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay at the Grand
Stayed 1 night in Mar 2025

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Makia

Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location. Beautiful hotel and very accommodating
Stayed 1 night in Mar 2025

10/10 Excellent

Louis

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Dennis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great location
Stayed 1 night in Feb 2025

8/10 Good

Lynne Marie, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property which is centrally located and within walking distance to shopping, a variety of dining options, transportation and a casino. I appreciated their pool and sauna but was disappointed by their hot tub. It was warm but none of the jets were working.
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Amenities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in , nice and easy with everything. Staff very professional and kind. Rooms was great, definitely staying again next time
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Stayed 1 night in Mar 2025

6/10 Okay

Ruchika

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to everything. SkyCity tower next door, most tours offer pick up here or very close by. Very safe, upscale area. Lots of food choices nearby. Wasn't offered any room upgrade or food credit that I can remember as part of the VIP benefits.
Stayed 3 nights in Mar 2025

8/10 Good

Ilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025