The Chancellor on Hobson

3.5 star property

Room options

View all photos for Studio

Desk, iron/ironing board, free cots/infant beds, free WiFi

Studio

8.4 out of 10
Very good
(36 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for City View Studio Apartment

City View Studio Apartment

City View Studio Apartment

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Suite

Desk, iron/ironing board, free cots/infant beds, free WiFi

One Bedroom Suite

7.8 out of 10
Good
(25 reviews)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment City View

One Bedroom Apartment City View

One Bedroom Apartment City View

7.0 out of 10
Good
(2 reviews)
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment Harbour View

One Bedroom Apartment Harbour View | Living area

One Bedroom Apartment Harbour View

10.0 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

City View Studio Apartment

  • Sleeps 3

Studio

  • Sleeps 2

One-Bedroom Suite

  • Sleeps 2

City View Apartment

  • Sleeps 3

One-Bedroom Apartment With Harbour View

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Deluxe King Room With Harbour View

  • Sleeps 2

Superior King Room

  • Sleeps 2

Deluxe Twin Room With Harbour View

  • Sleeps 2

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About the area

Auckland

The Chancellor on Hobson is centrally located in Auckland, a 5-minute walk from Princes Wharf and 6 minutes by foot from Sky Tower. .This hotel is 0.5 mi (0.7 km) from Auckland Ferry Terminal and 0.6 mi (0.9 km) from SkyCity Casino.

What's nearby

  • Princes Wharf - 3 min walk - 0.3 km
  • Sky Tower - 5 min walk - 0.5 km
  • SkyCity Casino - 5 min walk - 0.5 km
  • Auckland Ferry Terminal - 6 min walk - 0.6 km
  • University of Auckland - 8 min walk - 0.7 km

Getting around

  • Auckland Britomart Station - 6 min walk
  • Gaunt Street Tram Stop - 10 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Ronnie's Cafe & Bakery - ‬2 min walk
  • ‪Fox's Ale House - ‬4 min walk
  • ‪Oyster & Chop - ‬4 min walk
  • ‪Parasol and Swing Company - ‬4 min walk
  • ‪Ichiban - ‬3 min walk

About this property

The Chancellor on Hobson

Hotel with a sauna, 5-minute walk to Princes Wharf
The Chancellor on Hobson offers 65 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. 43-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Make yourself at home in one of the 65 guestrooms featuring microwaves and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access and concierge services.
Enjoy a satisfying meal at No 1 Hobson Lounge serving guests of The Chancellor on Hobson.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
No 1 Hobson Lounge - This café specializes in local cuisine and serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (NZD 40 per night; includes in/out privileges)
  • Limited on-site self parking

Restaurants on site

  • No 1 Hobson Lounge

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 13 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.35 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 3 2025 to December 19 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: NZD 40.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 30.0 per night
  • Credit card charges are subject to a surcharge of 3.35 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 10 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Chancellor Auckland City
Grand Chancellor City
Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor City
Grand Chancellor Auckland Hotel New Zealand
Grand Chancellor Hotel Auckland
Hotel Grand Chancellor Auckland City Apartment
Hotel Grand Chancellor
Grand Chancellor Auckland City
Hotel Hotel Grand Chancellor Auckland City Auckland
Auckland Hotel Grand Chancellor Auckland City Hotel
Hotel Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland City Auckland
Grand Chancellor
The Chancellor on Hobson Hotel
The Chancellor on Hobson Auckland
Hotel Grand Chancellor Auckland City
The Chancellor on Hobson Hotel Auckland

The Chancellor on Hobson Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 297 out of 1000 reviews
Rating 8 - Good. 377 out of 1000 reviews
Rating 6 - Okay. 196 out of 1000 reviews
Rating 4 - Poor. 79 out of 1000 reviews
Rating 2 - Terrible. 51 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tianah-Marie

Stayed 2 nights in Sep 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and convenient stay. The only downside was the shower. It was nice and firm but was over a small bathtub with a shower curtain and sprayed everywhere uncontrollably even when holding it by hand. It was impossible to use it on the stand.
Stayed 1 night in Sep 2025

8/10 Good

Maria

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a lovely stay here. We picked it because it was walkable distance to Skycity theatre. The room was nice enough with a big comfy bed. The grouting in the bathroom could use a good scrub and quite a few stains on the carpet. Overall it was a good place to stay for a night if going to an event as we didn't spend a lot of time in the room anyway and everything else looked clean. The shower has great water pressure too. We enjoyed the pool/spa and sauna in the morning and these facilities were clean and just what we needed after a late night. Check out being at 10am meant we didn't need to rush in the morning and could enjoy these facilities. There is a Wilson parking lot maybe 200m from the reception which is handy although expensive. Thanks for having us!
Stayed 1 night in Sep 2025

10/10 Excellent

Sid n Marge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Karina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great spacious room, great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Room very clean, with very comfy and good shower. Nice and central and well priced.
Stayed 1 night in Sep 2025

10/10 Excellent

Stewart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with good location. Quiet and comfortable.
Stayed 2 nights in Aug 2025

8/10 Good

Christine Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay. Loved the heated pool and spa. The reception staff were very helpful.
Stayed 1 night in Sep 2025

4/10 Poor

Jason

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Only 1 room was available at 2pm, and the 2nd one wasnt available until after 2:30. I showed photos to reception of disgusting curtains that need replacing. Also, very inconvenient access due to cards not working e.g. basement for vehicle access. Only consolation is their decision not to charge for parking but I or my family wont be staying there again nor recommend to anyone.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were excellent and very helpful. Room was lovely, spacious and clean and great view and very close to main amenities. If you truly want to self cater it could do with a couple of glass bowls for microwave cooking but all pots pans and plates included.
Stayed 21 nights in Aug 2025

8/10 Good

Geoff

Stayed 2 nights in Sep 2025

6/10 Okay

Rob

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The pool was out of order, which was not noted prior to booking. The deposit required was higher than the actual booking amount and was difficult to process. While I understand that hotels have policies like this, I found this experience particularly challenging, by far one of the hardest hotel interactions I’ve had. The price for the stay was reasonable, but the service and communication did not meet my expectations.
Stayed 1 night in Aug 2025

6/10 Okay

Karen

Disliked: Amenities
Disappointed with $150 deposit required at check in and then made to feel like a criminal standing at reception while they do a room check before allowing check out and return of deposit.. not left with positive vibes overall
Stayed 2 nights in Aug 2025

2/10 Terrible

Shane

Business traveller
Disliked: Staff & service, property conditions & facilities
Hit with an undisclosed $150 "bond" on checking. Reception staf was condescending. Pool was also closed due maintenance. Then when went to check out in morning, and to refind of the $150 bond as advise on checkin would happen on check out, only dor the morning reception staff tobtry and argue the $150 wasn't taken, even showing her the receipt. Would not recommend at all.
Stayed 1 night in Aug 2025

10/10 Excellent

Geoff

Stayed 1 night in Aug 2025

8/10 Good

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walking distance to everything we needed. Staff great- excellent pool and spa. Updated bathroom would be great- shower with curtain over narrow bath not ideal. Water damage on bottom of doors in bathroom and kitchen needs attention, as rest of unit great. We had a lovely sunny unit, but No seating on balcony to sit out and enjoy. An info folder for premises would be a good added extra,- and a couple of examples of coffee nearby. We found one around corner-
Stayed 3 nights in Aug 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tired hotel but clean and comfortable with friendly obliging staff in excellent location.
Stayed 1 night in Aug 2025

10/10 Excellent

Dyrene

Liked: Cleanliness, staff & service, property conditions & facilities
liked in interjoining rooms for family staying
Stayed 2 nights in Aug 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
loved the pool and spa
Stayed 3 nights in Aug 2025

10/10 Excellent

Norie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025

8/10 Good

Danielle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it’s kinda getting renovated it’s dated and they use shower curtains in the bathrooms, also not very sound proof
Stayed 2 nights in Jul 2025

4/10 Poor

carley

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Ngel

Liked: Cleanliness, staff & service
It was what we needed could do with a bit of updating
Stayed 1 night in Jun 2025

10/10 Excellent

Juliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025