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The Chancellor on Hobson

3.5 star property

Photo gallery for The Chancellor on Hobson

Standard Studio Suite, 1 Queen Bed, City View | Balcony
City Studio, 1 Queen Bed, City View
Lobby
Standard Apartment, 1 Bedroom, Harbour View | Living area
City Studio, 1 Queen Bed, City View | Balcony view

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping

Explore the area

View map
1 Hobson Street, Auckland, 1010
  • Sky Tower
    ‪5 min walk‬
  • Princes Wharf
    ‪5 min walk‬
  • Auckland Ferry Terminal
    ‪6 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom, Harbour View

Standard Apartment, 1 Bedroom, Harbour View | Living area

Standard Apartment, 1 Bedroom, Harbour View

10.0 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

1 bedroom, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

8.0 out of 10
Very good
(23 reviews)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Studio Suite, 1 Queen Bed, City View

Standard Studio Suite, 1 Queen Bed, City View

Standard Studio Suite, 1 Queen Bed, City View

7.0 out of 10
Good
(2 reviews)
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for City Studio, 1 Queen Bed, City View

City Studio, 1 Queen Bed, City View

City Studio, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

1 bedroom, desk, iron/ironing board, free cots/infant beds

Studio

8.4 out of 10
Very good
(33 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Auckland

The Chancellor on Hobson is centrally located in Auckland, a 5-minute walk from Princes Wharf and 6 minutes by foot from Sky Tower. .This hotel is 0.5 mi (0.7 km) from Auckland Ferry Terminal and 0.6 mi (0.9 km) from SkyCity Casino.

What's nearby

  • Sky Tower - 5 min walk - 0.5 km
  • SkyCity Casino - 5 min walk - 0.5 km
  • Princes Wharf - 5 min walk - 0.5 km
  • Auckland Ferry Terminal - 6 min walk - 0.6 km
  • University of Auckland - 8 min walk - 0.7 km

Getting around

  • Auckland Britomart Station - 6 min walk
  • Gaunt Street Tram Stop - 10 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Ronnie's Cafe & Bakery - ‬2 min walk
  • ‪Monsoon Poon - ‬3 min walk
  • ‪Oyster & Chop - ‬4 min walk
  • ‪The Fox - ‬3 min walk
  • ‪Sushi Train - ‬2 min walk

About this property

The Chancellor on Hobson

Hotel with a sauna, a quick walk to Princes Wharf
The Chancellor on Hobson offers 65 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. 43-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Make yourself at home in one of the 65 guestrooms featuring microwaves and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access and concierge services.
Enjoy a satisfying meal at No 1 Hobson Lounge serving guests of The Chancellor on Hobson.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
No 1 Hobson Lounge - This café specializes in local cuisine and serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (NZD 40 per night; includes in/out privileges)
  • Limited on-site parking

Restaurants on site

  • No 1 Hobson Lounge

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 13 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.35 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: NZD 40.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 30.0 per night
  • Credit card charges are subject to a surcharge of 3.35 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 10 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Chancellor Auckland City
Grand Chancellor City
Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor City
Grand Chancellor Auckland Hotel New Zealand
Grand Chancellor Hotel Auckland
Hotel Grand Chancellor Auckland City Apartment
Hotel Grand Chancellor
Grand Chancellor Auckland City
Hotel Hotel Grand Chancellor Auckland City Auckland
Auckland Hotel Grand Chancellor Auckland City Hotel
Hotel Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland City Auckland
Grand Chancellor
The Chancellor on Hobson Hotel
The Chancellor on Hobson Auckland
Hotel Grand Chancellor Auckland City
The Chancellor on Hobson Hotel Auckland

The Chancellor on Hobson Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 271 out of 1007 reviews
Rating 8 - Good. 383 out of 1007 reviews
Rating 6 - Okay. 214 out of 1007 reviews
Rating 4 - Poor. 86 out of 1007 reviews
Rating 2 - Terrible. 53 out of 1007 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Norman

Disliked: Cleanliness, amenities, property conditions & facilities
Air conditioning was freezing and staff not helpful to solve the problem
Stayed 1 night in Jun 2025

8/10 Good

Dr. Jonah, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Aoife

Stayed 1 night in Jun 2025

8/10 Good

Dean

Stayed 1 night in Jun 2025

6/10 Okay

Jordan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The bathroom could’ve used a good clean after each person the tiles had mould inbetween the gaps. The towel that I was given from room service was dirty and has crust on it. Net curtain in bedroom also had mould on it. Also the condensation that builds up in the room because of the shower is crazy and the sliding door fully condensates after just 1 person showering with the fan on. Hope things significantly improve by our November stay as have already booked this in and paid for. The car parking situation is lovely and safe but is difficult with leaving and entering with having to notify reception when leaving. Surely can make it so your hotel card can and can’t depends if you bought a car park spot or not activate the lift to the basement or enter the carpark too.
Stayed 2 nights in Jun 2025

8/10 Good

Chris, Whanganui

Business traveller
Liked: Cleanliness, staff & service
Good value
Stayed 2 nights in May 2025

8/10 Good

Alana

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place in the city for a quick stay. Centrally located and very clean. Starting to show its age in the bathroom but all other amenities excellent. Bed was very comfy and room great.
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Nice place
Stayed 1 night in May 2025

4/10 Poor

Carla

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
On arriving at the accommodation we understood why we needed to pay a bond of $250 after viewing our room it was extremely disappointing as the toilet seat was half detached and the shower head was damaged to the point it needed replacing which potentially could cause risk of slipping The amount of water that ended up on the floor had to be mopped up with towel. Mold was all over the shower tiles. Shower curtain was mouldy. Frayed carpet, the cabinets in the kitchen were swollen with water damage there were scrapes on the walls. We had gone back downstairs that day to let the staff at the front desk know this. On leaving we did alert staff to theses issues we did not get an apology we were told that they would be renovating them next year and that was the reasoning behind the Lower rates. Although we did enjoy the amenities of the swimming pool etc. Its disappointing as all of these issues didn’t seem to be taken seriously. Its actually not a matter of how much you pay for a room it’s the fact that most of the issues that we saw should have been fixed because we paid for a room with a working shower and a toilet that we could sit on. The staff were lovely and polite it’s disappointing that it seemed to be something the staff were used to hearing. I’m not a person that complains but I feel this was something I wanted to let people know about.
Stayed 1 night in May 2025

8/10 Good

Manish

Liked: Cleanliness, amenities, property conditions & facilities
Stayed for 1 night and it was lovely, the room was comfortable with a kitchenette and bathroom (even if the bathroom was a little outdated). It was great for being so central and walk-able, plus got it pretty cheap. Not bad for a place with a free gym, pool and sauna available in the stay.
Stayed 1 night in May 2025

4/10 Poor

Lodevicus

Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Adrian Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The door of the room was
Stayed 1 night in May 2025

8/10 Good

Malcolm

Stayed 1 night in May 2025

6/10 Okay

Malcolm

Stayed 1 night in May 2025

6/10 Okay

Malcolm

Stayed 1 night in May 2025

6/10 Okay

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a good place close to the city. Only downside was we didn’t have access to the basement with our key and had to ask at reception when we wanted to go down there to access our vehicle
Stayed 1 night in May 2025

10/10 Excellent

Anthony, Waiuku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in May 2025

8/10 Good

susan, Wellington

Great place
Stayed 2 nights in Apr 2025

10/10 Excellent

Torea

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to the CBD
Stayed 1 night in Apr 2025

10/10 Excellent

Su

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and friendly staff, thank you for a comfortable stay.
Stayed 2 nights in May 2025

10/10 Excellent

Saskia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service
Lots of hot water and a powerful shower! Easy stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Tina

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025