The Chancellor on Hobson

3.5 star property

Photo gallery for The Chancellor on Hobson

One Bedroom Apartment City View | Balcony
Front of property
One Bedroom Apartment Harbour View
View from room
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1 Hobson Street, Auckland, 1010
  • Place, Princes Wharf
    ‪3 min walk‬
  • Place, Sky Tower
    ‪5 min walk‬
  • Place, SkyCity Casino
    ‪5 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

Studio

8.4 out of 10
Very good
(36 reviews)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

City View Studio Apartment

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 2 Bedrooms, Non Smoking, Harbour View

  • Harbor view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

One Bedroom Suite

7.6 out of 10
Good
(26 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

One Bedroom Apartment City View

7.0 out of 10
Good
(2 reviews)
  • City view
  • 55 sq m
  • Sleeps 2
  • 1 Queen Bed

One Bedroom Apartment Harbour View

10.0 out of 10
Exceptional
(3 reviews)
  • Harbor view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Auckland

The Chancellor on Hobson is centrally located in Auckland, a 5-minute walk from Princes Wharf and 6 minutes by foot from Sky Tower. .This hotel is 0.5 mi (0.7 km) from Auckland Ferry Terminal and 0.6 mi (0.9 km) from SkyCity Casino.

What's nearby

  • Princes Wharf - 3 min walk - 0.3 km
  • Sky Tower - 5 min walk - 0.5 km
  • SkyCity Casino - 5 min walk - 0.5 km
  • Auckland Ferry Terminal - 6 min walk - 0.6 km
  • University of Auckland - 8 min walk - 0.7 km

Getting around

  • Auckland Britomart Station - 6 min walk
  • Gaunt Street Tram Stop - 10 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Fox's Ale House - ‬4 min walk
  • ‪Ronnie's Cafe & Bakery - ‬2 min walk
  • ‪Saint Alice - ‬4 min walk
  • ‪Trivet - ‬3 min walk
  • ‪Oyster & Chop - ‬4 min walk

About this property

The Chancellor on Hobson

Hotel with an indoor pool, 5-minute walk to Princes Wharf
The Chancellor on Hobson offers 65 accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Make yourself at home in one of the 65 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access and concierge services.
Enjoy a satisfying meal at No 1 Hobson Lounge serving guests of The Chancellor on Hobson.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
No 1 Hobson Lounge - This café specializes in local cuisine and serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (NZD 40 per night; includes in/out privileges)
  • Limited on-site self parking

Restaurants on site

  • No 1 Hobson Lounge

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 13 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.35 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 3 2025 to March 7 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 30.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: NZD 40.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 30.0 per night
  • Credit card charges are subject to a surcharge of 3.35 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 10 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Chancellor Auckland City
Grand Chancellor City
Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor City
Grand Chancellor Auckland Hotel New Zealand
Grand Chancellor Hotel Auckland
Hotel Grand Chancellor Auckland City Apartment
Hotel Grand Chancellor
Grand Chancellor Auckland City
Hotel Hotel Grand Chancellor Auckland City Auckland
Auckland Hotel Grand Chancellor Auckland City Hotel
Hotel Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland City Auckland
Grand Chancellor
The Chancellor on Hobson Hotel
The Chancellor on Hobson Auckland
Hotel Grand Chancellor Auckland City
The Chancellor on Hobson Hotel Auckland

The Chancellor on Hobson Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 302 out of 1008 reviews
Rating 8 - Good. 379 out of 1008 reviews
Rating 6 - Okay. 197 out of 1008 reviews
Rating 4 - Poor. 78 out of 1008 reviews
Rating 2 - Terrible. 52 out of 1008 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Tim

Stayed 1 night in Oct 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need an ice machine for guests to access
Stayed 2 nights in Oct 2025

10/10 Excellent

Marie

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nilesh

Stayed 3 nights in Oct 2025

6/10 Okay

Judith

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was a big ugly rusty mark on the bath and the tv was not very easy to work
Stayed 2 nights in Oct 2025

6/10 Okay

John

Stayed 1 night in Oct 2025

6/10 Okay

MARTIJN

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Reasonably dated and a strong scent of cleaning products but it was all I needed for the stay
Stayed 1 night in Oct 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, friendly helpful staff
View from room 215
Stayed 3 nights in Oct 2025

10/10 Excellent

Kristel

Stayed 2 nights in Oct 2025

10/10 Excellent

Phee

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I enjoyed our stay at The Chancellor. The staff are helpful and our room was clean with nice shampoo and soap provided. The hotel is within walking distance of the ferry harbour, train station, shopping mall and supermarkets. :)
Stayed 4 nights in Oct 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were fantastic
Stayed 1 night in Oct 2025

4/10 Poor

JO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room 220 really needs immediate maintenance. There’s mould on the bathroom ceiling and in the tiles and grout, along with peeling paint, a dirty shower curtain, cracked tiles, and even tape on part of the rotten floor. It’s disappointing, especially given the rate — around $200 per night when booked directly. The room is small and hasn’t been properly maintained for years (I know since I’ve stayed here before), which is a real letdown. On the positive side, the location is fantastic — very close to the city centre. However, you do get some street noise, so light sleepers might find it disruptive. The staff were very friendly, and I appreciated the gym, pool, and in-room kitchenette. Overall, the hotel has potential, but the cleanliness and maintenance issues really need attention. I wouldn’t value this room at more than $150–$160 per night in its current condition. Just a little tip if you’re coming with a car parking is a lot cheaper in the parking building close to the Rydges hotel 2 mins walk away.
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, would stay here again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was lovely, clean and as always the staff were excellent. They helped us by lending us an iPhone charger as we had forgotten to pack one. Will be back again. Thank you.
Stayed 1 night in Oct 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room I booked a humble The amenities The cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. So friendly and helpful. I got the room option with parking and an arrival gift of wine and chocolate with a pair of towel origami swans and rose petals. It made me feel very special.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly helpful staff, great pool and gym facilities and nice rooms. Highly recommend!
Stayed 1 night in Oct 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot at bottom of city
Stayed 2 nights in Oct 2025

10/10 Excellent

Beverley, Cambridgeshire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

4/10 Poor

Belinda

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Maggie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist who checked us in and out was so friendly and helpful. Sorry I forgot his name. Did everything with a smile!
Stayed 1 night in Oct 2025

8/10 Good

Takako

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Spa, sauna, swimming pool are good. Front staff is friendly and helpful. Room card doesnt work to enter the gym/pool place- everytime needed to go to the reception. Bathroom smells wet and damp. The tiles on the bathroom, black mouldy. The window needs to be cleaned. Overall, this room we stayed needs to be updated.
Stayed 1 night in Oct 2025

8/10 Good

Carl

Stayed 1 night in Oct 2025

10/10 Excellent

Scarborough Marina, SCARBOROUGH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, service and amenities
Stayed 1 night in Oct 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025