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River Rock Casino Resort

4.0 star property

Photo gallery for River Rock Casino Resort

1 bedroom, premium bedding, in-room safe, desk
1 King Bed (Hotel Tower- Sky Bridge to Casino) | Living area
Lobby sitting area
Indoor pool
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar

Explore the area

Map
8811 River Road, Richmond, BC, V6X 3P8
  • Richmond Night Market
    ‪6 min walk‬
  • McArthurGlen Designer Outlet
    ‪2 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪16 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪6 min drive‬

Room options

View all photos for 2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

1 bedroom, premium bedding, in-room safe, desk

2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

8.6 out of 10
Excellent
(305 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Marina View Suite (Casino Tower)

1 Bedroom Marina View Suite (Casino Tower)

1 Bedroom Marina View Suite (Casino Tower)

8.4 out of 10
Very good
(127 reviews)
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 1 King Bed (Hotel Tower- Sky Bridge to Casino)

1 King Bed (Hotel Tower- Sky Bridge to Casino)

1 King Bed (Hotel Tower- Sky Bridge to Casino)

9.0 out of 10
Wonderful
(333 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Suite (Casino Tower)

1 Bedroom Suite (Casino Tower)

1 Bedroom Suite (Casino Tower)

8.6 out of 10
Excellent
(213 reviews)
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the area

Richmond

With a stay at River Rock Casino Resort in Richmond, you'll be 2.4 mi (3.9 km) from McArthurGlen Designer Outlet and 7.3 mi (11.8 km) from BC Place Stadium. .This casino resort is 7.5 mi (12.1 km) from Rogers Arena and 8 mi (12.9 km) from Robson Street.
View more Resorts in VancouverOpens in a new window

What's nearby

  • Richmond Night Market - 6 min walk - 0.5 km
  • McArthurGlen Designer Outlet - 2 min drive - 2.3 km
  • BC Place Stadium - 15 min drive - 10.5 km
  • Rogers Arena - 15 min drive - 10.2 km
  • Canada Place Cruise Ship Terminal - 16 min drive - 12.1 km

Getting around

  • Bridgeport Station - 3 min walk
  • Vancouver Rocky Mountaineer Station - 18 min drive
  • Vancouver Intl. Airport (YVR) - 9 min drive

Restaurants

  • ‪Costco Business Center - ‬9 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Tim Hortons - ‬15 min walk
  • ‪Ginger Indian Cuisine - ‬12 min walk
  • ‪Japadog - ‬5 min drive

About this property

River Rock Casino Resort

Luxury resort with 5 restaurants connected to a rail/subway station in Richmond
River Rock Casino Resort offers 396 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, and complimentary toiletries.

42-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks, desk chairs, and phones. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Absolute Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 396 air-conditioned rooms featuring refrigerators and iPod docking stations. 42-inch LCD televisions are provided, with cable programming available. Private bathrooms have complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as an indoor pool and a waterslide, a lucky night at the casino is the perfect end to the day. This resort also features tour/ticket assistance, a banquet hall, and a vending machine.
Grab a bite at Gordon Ramsay Steak, one of the resort's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services. Event facilities at this resort consist of a conference center and a meeting room.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Gordon Ramsay Steak - Overlooking the ocean, this fine-dining restaurant serves dinner only.
Curve Lounge & Buffet - Overlooking the ocean, this buffet restaurant serves breakfast, brunch, lunch, and dinner. Open daily.
Chopsticks - This restaurant serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Rock House - This restaurant serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Starbucks - This café serves breakfast, lunch, and light fare. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English

Property amenities

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (CAD 33 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 22 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Chopsticks
  • Curve Lounge & Buffet
  • Gordon Ramsay Steak
  • Starbucks
  • The Rock House

Things to do

  • 1,100 slot machines
  • 75 gaming tables
  • Casino (75,000 square foot of space)
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Marina
  • On a river
  • On the boardwalk/promenade

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note: Tower Rooms are located in the South Tower across from main resort.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per day (maximum CAD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 23.19 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 22.00 per person
  • Valet parking fee: CAD 33.00 per day
  • Pet fee: CAD 35.00 per accommodation, per day (maximum CAD 105 per stay)
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel River Rock
Hotel River Rock Richmond
River Rock Hotel
River Rock Richmond
Rock River Hotel
River Rock Casino Resort Richmond
River Rock Casino Richmond
River Rock Casino
River Rock Hotel Richmond
The Hotel at River Rock
River Rock Casino
River Rock Casino Resort Resort
River Rock Casino Resort Richmond
River Rock Casino Resort Resort Richmond

River Rock Casino Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 4676 out of 9214 reviews
Rating 8 - Good. 2435 out of 9214 reviews
Rating 6 - Okay. 1180 out of 9214 reviews
Rating 4 - Poor. 546 out of 9214 reviews
Rating 2 - Terrible. 377 out of 9214 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

cynthia

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Completely out of towels at the pool at 730pm… had to walk back to the hotel across the sky walk soaking wet. Room was extremely dusty and dated
Stayed 1 night in Mar 2025

10/10 Excellent

Dayna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots to do and see on the property. A bit of a trek to the parkade, but parking was free despite what the Expedia website said. Glad we came!
Stayed 2 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good facilities, helpful staff except understaffed at check-in. We were asked to change counters as the only clerk was helping a customer who was having some issues. Not a huge deal, but we had to wait in 2 different lines for quite a while. There was only half a dozen people checking in so it shouldn't have been so slow?
Stayed 2 nights in Mar 2025

2/10 Terrible

richard

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The pool was extremely cold. My daughters lips were blue when she got out the pool. There were bo towels at the pool. I called to have them bring some. Waited and bobody came so i had to put on my clothes soaking wet. Was trying to cancel our final night because of all the issues but couldnt even get through to anyone at the front desk after calling 10 times during business hours. The property and rooms are nice but the service and staff are totally unacceptable. Would not stay there again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lynden

Very enjoyable
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying at River Rock is our preferred location as it is close to the airport and Sky Train. The city is accessible by all modes of transportation.
Stayed 4 nights in Jan 2025

10/10 Excellent

MARGOT

Liked: Cleanliness, staff & service, property conditions & facilities
Great time and beautiful property. Loved the theatre.
Stayed 1 night in Mar 2025

2/10 Terrible

Jesus

Stayed 3 nights in Mar 2025

4/10 Poor

Cindy

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Why is it that you dont hear about the "resort fee" until you are checking out?
Stayed 1 night in Mar 2025

10/10 Excellent

kyle

Stayed 1 night in Mar 2025

8/10 Good

Khang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

yu

Travelled with family
Disliked: Property conditions & facilities
The room phone never worked cant call for any help. I had to go downstairs from 7 floor to front desk with my two little kids asking for help terrible.
Stayed 3 nights in Mar 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

March breakdown

Overall we had a good visit, lots to do and restaurants have great food. However, be aware of damage deposit & fees. If you pay by credit card it’s 102$/night, if you pay by debit it’s a 500$ hold. Parking is free however, it is a good walk to the get back to hotel lobby. There is a valet fee of 33$/day. There are two towers and depending which tower you are in you may have a trek to the pool. Our last two days there was only 1 elevator working and it was a long wait.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rajneet

Stayed 1 night in Mar 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
all the best
Stayed 2 nights in Mar 2025

10/10 Excellent

Ronald Allan Briones

Stayed 4 nights in Mar 2025

8/10 Good

Monita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. Close to shopping. Parking is too far away though! We had a great experience at the Ramsay Steak restaurant inside the casino.
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The towels are high quality, soft and clean. Bed is very comfortable. Not too soft nor too hard.
Stayed 1 night in Mar 2025

6/10 Okay

kelly

Travelled with family
Liked: Amenities
My husband and I as well our our kids have stayed at this property before and had enjoyed it but we did not feel that it was quite the same as it used to be. The pool was extremely over crowded and the grounds did not seem to be as kept up as they used to be. The room we stayed in was clean though. Check in seemed a bit disorganized but it could have been due the long weekend.
Stayed 1 night in Feb 2025

2/10 Terrible

Jesus

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

gil

Liked: Cleanliness, staff & service, property conditions & facilities
lkuyf
Stayed 1 night in Mar 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and very clean hotel
Stayed 1 night in Mar 2025

2/10 Terrible

Dylan

Travelled with family
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025