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River Rock Casino Resort

4.0 star property

Photo gallery for River Rock Casino Resort

Front of property - evening/night
Interior entrance
Indoor pool
Front of property
5 restaurants, breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar

Explore the area

Map
8811 River Road, Richmond, BC, V6X 3P8
  • Richmond Night Market
    ‪6 min walk‬
  • McArthurGlen Designer Outlet
    ‪2 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪16 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪6 min drive‬

Room options

View all photos for 2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

1 bedroom, premium bedding, in-room safe, desk

2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

8.6 out of 10
Excellent
(308 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Marina View Suite (Casino Tower)

1 Bedroom Marina View Suite (Casino Tower)

1 Bedroom Marina View Suite (Casino Tower)

8.4 out of 10
Very good
(128 reviews)
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 1 King Bed (Hotel Tower- Sky Bridge to Casino)

1 King Bed (Hotel Tower- Sky Bridge to Casino)

1 King Bed (Hotel Tower- Sky Bridge to Casino)

9.0 out of 10
Wonderful
(339 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Suite (Casino Tower)

1 Bedroom Suite (Casino Tower)

1 Bedroom Suite (Casino Tower)

8.6 out of 10
Excellent
(214 reviews)
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the area

Richmond

With a stay at River Rock Casino Resort in Richmond, you'll be 2.4 mi (3.9 km) from McArthurGlen Designer Outlet and 7.3 mi (11.8 km) from BC Place Stadium. .This casino resort is 7.5 mi (12.1 km) from Rogers Arena and 8 mi (12.9 km) from Robson Street.
View more Resorts in VancouverOpens in a new window

What's nearby

  • Great Canadian Casino - 3 min walk - 0.3 km
  • Richmond Night Market - 6 min walk - 0.5 km
  • McArthurGlen Designer Outlet - 2 min drive - 2.3 km
  • BC Place Stadium - 15 min drive - 10.5 km
  • Canada Place Cruise Ship Terminal - 16 min drive - 12.1 km

Getting around

  • Bridgeport Station - 3 min walk
  • Vancouver Rocky Mountaineer Station - 18 min drive
  • Vancouver Intl. Airport (YVR) - 9 min drive

Restaurants

  • ‪Costco Business Center - ‬9 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Tim Hortons - ‬15 min walk
  • ‪Ginger Indian Cuisine - ‬12 min walk
  • ‪Japadog - ‬5 min drive

About this property

River Rock Casino Resort

Luxury resort with 5 restaurants connected to a rail/subway station in Richmond
River Rock Casino Resort offers 396 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, and complimentary toiletries.

42-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks, desk chairs, and phones. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Absolute Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 396 air-conditioned rooms featuring refrigerators and iPod docking stations. 42-inch LCD televisions are provided, with cable programming available. Private bathrooms have complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as an indoor pool and a waterslide, a lucky night at the casino is the perfect end to the day. This resort also features tour/ticket assistance, a banquet hall, and a vending machine.
Grab a bite at Gordon Ramsay Steak, one of the resort's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services. Event facilities at this resort consist of a conference center and a meeting room.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Gordon Ramsay Steak - Overlooking the ocean, this fine-dining restaurant serves dinner only.
Curve Lounge & Buffet - Overlooking the ocean, this buffet restaurant serves breakfast, brunch, lunch, and dinner. Open daily.
Chopsticks - This restaurant serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Rock House - This restaurant serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Starbucks - This café serves breakfast, lunch, and light fare. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English

Property amenities

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (CAD 33 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 22 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Chopsticks
  • Curve Lounge & Buffet
  • Gordon Ramsay Steak
  • Starbucks
  • The Rock House

Things to do

  • 1,100 slot machines
  • 75 gaming tables
  • Casino (75,000 square foot of space)
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Marina
  • On a river
  • On the boardwalk/promenade

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note: Tower Rooms are located in the South Tower across from main resort.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per day (maximum CAD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 23.19 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 22.00 per person
  • Valet parking fee: CAD 33.00 per day
  • Pet fee: CAD 35.00 per accommodation, per day (maximum CAD 105 per stay)
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel River Rock
Hotel River Rock Richmond
River Rock Hotel
River Rock Richmond
Rock River Hotel
River Rock Casino Resort Richmond
River Rock Casino Richmond
River Rock Casino
River Rock Hotel Richmond
The Hotel at River Rock
River Rock Casino
River Rock Casino Resort Resort
River Rock Casino Resort Richmond
River Rock Casino Resort Resort Richmond

River Rock Casino Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 4689 out of 9234 reviews
Rating 8 - Good. 2444 out of 9234 reviews
Rating 6 - Okay. 1182 out of 9234 reviews
Rating 4 - Poor. 544 out of 9234 reviews
Rating 2 - Terrible. 375 out of 9234 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Scott

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Feb 2025

10/10 Excellent

Sergio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good. No complaints
Stayed 1 night in Mar 2025

10/10 Excellent

Marni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Penny-Belle

Liked: Cleanliness, staff & service, property conditions & facilities
The only do
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The only negative comment is the stairs up to fitness centre are desperately need of change
Stayed 1 night in Mar 2025

10/10 Excellent

Kam Fai Wilson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Mar 2025

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and very convenient thank you
Stayed 1 night in Mar 2025

10/10 Excellent

Andew

Stayed 1 night in Mar 2025

4/10 Poor

maria elena

Travelled with family
Disliked: Amenities, property conditions & facilities
Charging my card for unknown transactions
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Stayed 4 nights in Jan 2025

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Renay

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

debbie

Travelled with family and small children
Disliked: Property conditions & facilities
Check in had one staff working , took over 30 mins to check in. Also requested for more towels it never came. The phone did not work in room and also not the the right room number on the phone
Stayed 1 night in Mar 2025

8/10 Good

Nataliya

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is good but a little too slow at check in.
Stayed 1 night in Mar 2025

8/10 Good

Leslie

Liked: Amenities, property conditions & facilities
Booked because it said they had breakfast buffet, to find out it was only on week ends, the good side? The a la carte options were good but extremely limited. Also the food inside the casino was not great at all. With that being said, if you are looking for a place just to stay but not actually eat there, it is a great place with nice views and super friendly staff. Could improve the cleanliness of the rooms though.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible… just steps from transportation… and there’s casino… pretty clean…not enthusiastic about the food..especially the buffet experience… but definitely will stay in the casino again
Stayed 10 nights in Mar 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service
Conveniently located
Stayed 1 night in Mar 2025

8/10 Good

Kaitlen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great, but wish we would’ve known a few things.

Overall it was good. Clean, well kept and staff was friendly. However I wish we knew the hotel was two parts and that we would have to walk through the casino lobby to get to the pool. There was no towels at the pool either. Parking was also a block or two away which sucked. In the room there was no fan to turn on when showering and no air in the room, quite stuffy. But overall food was great, hotel was quiet, the staff was always able to help and provided us with what we needed.
Stayed 2 nights in Mar 2025

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel. Love the casino and proximity to airport
Stayed 1 night in Mar 2025

4/10 Poor

Josh

Travelled with partner
Disliked: Staff & service, amenities
Decided to try a room at the sky bridge to casino tower and the place was terrible. Long line up at check in, a note for complimentary waters with no waters, and the room ventilation was awful - no bathroom fan, no room ventilation and not even a window you could crack. The casino was packed and the staff were overwhelmed and not pleasant. I have been to the river rock multiple times but this will likely be the last time.
Stayed 2 nights in Mar 2025

8/10 Good

Tori

Travelled with partner
Liked: Cleanliness, property conditions & facilities
There were very few options for food unless you could go into the casino or could spend large sums of money at higher end restaurants. Loved the option of the sky train being right at the casino. Also they needed more front desk staff at the Hotel.
Stayed 5 nights in Mar 2025