6/10 Okay
Verified traveller
14 Feb 2026
Liked: Cleanliness
The property is very nice. The location is unbeatable, conveniently located close walking distance to Northstar Village, the Big Springs Express gondola and the Village Express chairlift. The unit is very clean and well maintained. The upstairs master bedroom lacks privacy as there is a slatted door rather than a solid door. Sound travels easily from the lower level to the upstairs master bedroom. The host is Natural Retreats, a property management company. Interactions with the property management company are very impersonal and lack the personal touch of communicating directly with an individual owner. My one request during the visit was to park in the common parking lot (where there was an abundance of open parking spaces) after my check-out time. We had rented the unit for a weekend (Friday-to-Sunday) ski visit, and we planned to ski Saturday and Sunday. Using the Ski Trails condo parking area would have allowed us to take advantage of the ski-in / ski-out location of the property for our two days of skiing. The ski-in / ski-out location was the primary reason we rented the property. Our request was outright rejected. Initially it was rejected by what appeared to be an automated text response. I then tried calling the office. I received a call back from a number in Virginia, who again rejected my request. Based on this experience, I would avoid renting any properties managed by Natural Retreats.
Verified traveller
Stayed 2 nights in Jan 2026















