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JW Marriott Desert Springs Resort & Spa

4.5 star property

Photo gallery for JW Marriott Desert Springs Resort & Spa

Premium bedding, pillow-top beds, in-room safe, desk
Creator video
Suite, 1 Bedroom, Pool View (Balcony)
Property amenity
8 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Breakfast available

Explore the area

Map
74-855 Country Club Drive, Palm Desert, CA, 92260
  • Desert Willow Golf Resort
    ‪5 min walk‬
  • Acrisure Arena
    ‪4 min drive‬
  • El Paseo Shopping District
    ‪5 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪19 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, Pool View

Executive Suite, 1 Bedroom, Pool View | Living area

Executive Suite, 1 Bedroom, Pool View

  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Balcony (Mobility/Hearing Accessible, Tub)

  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 Bedroom, Non Smoking, Balcony

Signature Suite, 1 Bedroom, Non Smoking, Balcony

Signature Suite, 1 Bedroom, Non Smoking, Balcony

  • 73 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Access, Roll-In Shwr)

  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Balcony (Mobility/Hearing Access, Roll-in Shwr)

  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Balcony

  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Balcony

  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed, Non Smoking (Balcony, View)

Premium bedding, pillow-top beds, in-room safe, desk

Signature Room, 1 King Bed, Non Smoking (Balcony, View)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Signature Room, 1 King Bed with Sofa bed, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom, Pool View

Presidential Suite, 1 Bedroom, Pool View

Presidential Suite, 1 Bedroom, Pool View

  • 111 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Balcony

  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Balcony

  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Vice Presidential Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Vice Presidential Suite, 1 Bedroom

  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Pool View (Balcony)

Suite, 1 Bedroom, Pool View (Balcony)

Suite, 1 Bedroom, Pool View (Balcony)

  • 164 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

50-inch LED TV with cable channels, Smart TV, Netflix

Junior Suite, 1 Bedroom, Non Smoking

  • 50 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 47 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Balcony (Hearing Accessible)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Signature Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

50-inch LED TV with cable channels, Smart TV, Netflix

Junior Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Balcony (Hearing Accessible)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Palm Desert

When you stay at JW Marriott Desert Springs Resort & Spa in Palm Desert, you'll be on a lake, within a 5-minute drive of San Jacinto Mountains and El Paseo Shopping District. .This family-friendly resort is 3.4 mi (5.5 km) from Acrisure Arena and 4.8 mi (7.7 km) from Living Desert Zoo and Gardens.
View more Resorts in Palm DesertOpens in a new window

What's nearby

  • Desert Willow Golf Resort - 5 min walk - 0.5 km
  • The Lakes Country Club - 15 min walk - 1.3 km
  • Acrisure Arena - 4 min drive - 5.3 km
  • El Paseo Shopping District - 5 min drive - 5.6 km
  • Marriott's Shadow Ridge Golf Club - 6 min drive - 6.0 km

Getting around

  • Palm Springs Station - 20 min drive
  • Palm Springs Intl. Airport (PSP) - 33 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪Sherman's Deli & Bakery - ‬4 min drive
  • ‪Carl's Jr. - ‬3 min drive
  • ‪Goody's Cafe - ‬4 min drive
  • ‪CJ's Diner - ‬4 min drive

About this property

JW Marriott Desert Springs Resort & Spa

Lakefront resort with 8 restaurants and 5 outdoor pools
JW Marriott Desert Springs Resort & Spa offers 884 accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Rooms open to balconies. Pillowtop beds feature premium bedding. 50-inch LED televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

This Palm Desert resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in November 2021.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 13 outdoor tennis courts and complimentary bicycles. 5 outdoor swimming pools and 5 hot tubs are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Desert Springs has 47 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 884 guestrooms featuring iPod docking stations and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. 50-inch Smart televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 5 outdoor swimming pools or 5 hot tubs. Additional amenities at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy American cuisine at Rockwood Grill, one of the resort's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Palm Desert? This resort has 25000 square feet (2323 square meters) of space consisting of a conference center and 41 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Rockwood Grill - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Mikado - This theme restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Blue Star Lounge - This bar specializes in American cuisine and serves light fare only. Open select days.
Aquifer65 and Sushi Bar - Overlooking the pool, this sushi bar specializes in Japanese cuisine and serves light fare only. Open daily.
Oasis Pool Bar & Grille - This poolside restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 45 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 38 per person
  • 2 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aquifer65 and Sushi Bar
  • Blue Star Lounge
  • Mikado
  • Oasis Pool Bar & Grille
  • Rockwood Grill

Things to do

  • 13 outdoor tennis courts
  • 36-hole golf course
  • 5 hot tubs
  • 5 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Boat tours
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Mini golf
  • Pilates classes
  • Pro golf shop
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Fenced pool
  • Grocery/convenience store
  • Mini golf
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 41 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (25,000 square foot of space)
  • Coworking space

Outdoors

  • Dock
  • Firepit
  • Garden
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 47 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (81 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (97 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Smooth flooring in room
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - November 2021
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay, plus a one-time cleaning fee of USD 150
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 51.30 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 38 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Covered valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay plus USD 150 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Desert Springs Marriott
JW Marriott Desert Resort
JW Marriott Desert Springs
JW Marriott Desert Springs Resort
JW Marriott Resort Desert Springs
JW Marriott Springs
JW Marriott Springs Resort
Marriott Desert Resort
Marriott Desert Springs
Marriott Desert Springs Resort
Desert Springs Jw Marriott Hotel Palm Desert
Desert Springs Jw Marriott Resort And Spa
Jw Marriott Palm Desert
Marriott Palm Desert
Palm Desert Marriott
Jw Marriott Desert Springs
Jw Marriott Palm Desert
Palm Desert Marriott
Desert Springs Jw Marriott Hotel Palm Desert
Marriott Palm Desert
JW Marriott Desert Springs Resort Spa

JW Marriott Desert Springs Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 647 out of 1005 reviews
Rating 8 - Good. 164 out of 1005 reviews
Rating 6 - Okay. 88 out of 1005 reviews
Rating 4 - Poor. 46 out of 1005 reviews
Rating 2 - Terrible. 60 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Nicholas, Sewell

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Don’t usually write reviews but it wasn’t a great experience here. Paid 700 a night for a room that was mediocre with an unfinished balcony. Grounds were nice but a lot of weird empty areas.
Stayed 1 night in Mar 2025

10/10 Excellent

Neil

Stayed 3 nights in Feb 2025

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful grounds and loved the flamingos & black swans. The pool lounge chairs were very uncomfortable and loungers with cushions for rent were virtually empty. Also, wifi was sketchy around the pool area and made a coffee in our room on our last day and it curdled due to outdated (by a month) creamers
Stayed 2 nights in Mar 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except that the fitness center did not have any power the last day that we were there so none of the powered equipment worked. That was very disappointing.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nitin

Liked: Cleanliness, staff & service, property conditions & facilities
Luxurious and great facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect quick trip

It is a fantastic place to stay and Luna at check in was outstanding. The room was clean and comfortable. The amenities were great and the restaurants had great food. I am looking forward to coming back to stay much longer.
Stayed 1 night in Feb 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities
The black swans in the lake and the boat riding inside was stunning.
Stayed 3 nights in Feb 2025

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Feb 2025

10/10 Excellent

Mayra, Pomona

Stayed 2 nights in Feb 2025

10/10 Excellent

Bralyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

LaWanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place definitely will return
Stayed 1 night in Feb 2025

10/10 Excellent

Shannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very nice excited to see you. One lady made it her business to take pictures of myself & husband! Great experience Next visit id stay closer to lobby the walk to the room was whew
Stayed 2 nights in Feb 2025

10/10 Excellent

Lukas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 3 nights in Jan 2025

6/10 Okay

Morag

Disappointed

A very nice and friendly staff. The room did not meet the standards that would be expected in such an upscale Resort. The room didn’t look or feel clean. The carpet was obviously dirty. The shower leaked all over the floor and my husband almost slipped. The bedding didn’t look very clean. We slept with our own linens. Very disappointed. My husband and I were there just for an overnight getaway and didn’t want to spend it dealing with staff over that room so we just complained on check out. For the amount of money we spent, was not acceptable. We will not be going back to the hotel. The restaurant on the property was fantastic.
Stayed 1 night in Jan 2025

10/10 Excellent

Diana

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

oded

Stayed 2 nights in Jan 2025

2/10 Terrible

Gary

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Resort
Stayed 3 nights in Jan 2025

8/10 Good

Gregory

Stayed 3 nights in Jan 2025

10/10 Excellent

Karina

Stayed 2 nights in Jan 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Long weekend stay.

I didnt get the room I booked. I booked a rok. With a partial view of the pool and didnt get that. The toilet paper in the room was of low quality for a luxury hotel. Victor the server at the Rockwood restaurant was top notch. Toilet seat is too high for anyone under 6 feet. One can barely touch the ground. Service was excellent.
Stayed 3 nights in Jan 2025

2/10 Terrible

marisela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place but we got here and the system was down and the only reason we came was for the boat ride. We understand things happen but they should have sent out an email to let us know we waited so long to finally get in to your room. But I must say extremely great service the staff was amazing.
Stayed 1 night in Jan 2025