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Mercure Singapore On Stevens

4.0 star property

Photo gallery for Mercure Singapore On Stevens

Miscellaneous
In-room safe, desk, laptop workspace, blackout curtains
Lunch and dinner served, Mediterranean cuisine
Exterior
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
28 Stevens Road #01-02, Orchard, Singapore, 257878
  • Place, ION Orchard
    ‪15 min walk‬
  • Place, Singapore Botanic Gardens
    ‪17 min walk‬
  • Place, Orchard Road
    ‪3 min drive‬
  • Airport, Singapore (SIN-Changi)
    ‪26 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room, 1 Double Bed

7.8 out of 10
Good
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Double Room, 1 King Bed

Privilege, Double Room, 1 King Bed

Privilege, Double Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Privilege, Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room, 1 Double Bed

7.4 out of 10
Good
(45 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Single Beds

8.4 out of 10
Very good
(10 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Singapore

A stay at Mercure Singapore On Stevens places you in the heart of Singapore, within a 5-minute drive of Singapore Botanic Gardens and Orchard Road. .This hotel is 3.2 mi (5.1 km) from Merlion and 3.5 mi (5.7 km) from Singapore Flyer.

What's nearby

  • Orchard Tower - 12 min walk - 1.0 km
  • ION Orchard - 15 min walk - 1.3 km
  • Singapore Botanic Gardens - 17 min walk - 1.4 km
  • National Orchid Garden - 3 min drive - 1.5 km
  • Orchard Road - 3 min drive - 2.3 km

Getting around

  • Stevens Station - 10 min walk
  • Kempas Baru Station - 30 min drive
  • Singapore Changi Airport (SIN) - 28 min drive

Restaurants

  • ‪Shang Palace - ‬10 min walk
  • ‪Orchard Cafe - ‬13 min walk
  • ‪The Wheelhouse - ‬11 min walk
  • ‪Hua Ting Restaurant 華廳 - ‬13 min walk
  • ‪In Piazza Italian - ‬1 min walk

About this property

Mercure Singapore On Stevens

Mercure Singapore On Stevens offers 518 air-conditioned accommodations with safes and slippers. LED televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor tennis court and a 24-hour health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 518 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Take advantage of recreational opportunities offered, including a 24-hour health club, an outdoor pool, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
For lunch or dinner, stop by Winestone, a bar/lounge that specializes in Mediterranean cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Singapore? This hotel has 4844 square feet (450 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Winestone - This wine bar specializes in Mediterranean cuisine and serves lunch and dinner.
Cafe Melba @ Fudebar - Onsite café. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Melba @ Fudebar
  • Winestone

Things to do

  • 24-hour health club
  • Arcade/game room
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Arcade/game room
  • Children's games
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4,844 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (116 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 90 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 40 per person
  • Rollaway bed fee: SGD 90 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Mercure Singapore Stevens Hotel
Mercure Stevens Hotel
Mercure Singapore Stevens
Mercure Stevens
Mercure Singapore On Stevens Hotel
Mercure Singapore On Stevens Singapore
Mercure Singapore On Stevens Hotel Singapore

Mercure Singapore On Stevens Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 419 out of 1001 reviews
Rating 8 - Good. 382 out of 1001 reviews
Rating 6 - Okay. 131 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Tina

Liked: Cleanliness
I prepaid my stay and was charged $48 USD additional. I asked aboout this charge at check in and again at check out. No one was able to assist or explain. I've message the hotel twice and still no answer.
Stayed 2 nights in Dec 2025

8/10 Good

Kealan

Stayed 1 night in Dec 2025

6/10 Okay

David, canonvale

Travelled with partner
Good choice at breakfast. Reception staff very nice. Cleaning staff overworked. Didn't show up until 6.30pm. Only made our bed once in 5 days, (not changed) cleaned the bathroom 4 out of 5 days, not the room at all. Aircon very temperamental. No mirror to do your hair with curlers or straighteners. Bathroom had no space for toiletries. Limited hanging space for clothes. No shelves. Obviously designed by a man.
Stayed 5 nights in Nov 2025

6/10 Okay

Steven Timothy

Liked: Cleanliness, amenities
When I checked in, they had my reservation with some Malaysian Chinese man’s passport and name information. After showing my Expedia reservation information they finally sorted it out. Very strange. Also, I hung the door hanger on my door to clean my room one day. I noticed the staff cleaning other rooms nearby and then they just passed on by my room. I had to go find a staff member to request they clean my room. Note: the staff member that was cleaning my room the previous day, said that tomorrow they would do a comp cleaning, bedding, towels, everything. I’m an exercise lap swimmer and I started swimming very early to try to avoid other people. It’s really not cool to drop aqua exercise bikes in the pool for a class and try to force me out of the way. I do flip turns, swim long distances and had to stop because the lap pool turned into a zoo.
Stayed 3 nights in Dec 2025

10/10 Excellent

GARRIE

Stayed 1 night in Nov 2025

6/10 Okay

Irene

Liked: Amenities, property conditions & facilities
The room was clean but the last dah it was not cleaned, had to call for fresh towels. The staff were courteous and helpful.. the breakfast is soso...
Stayed 3 nights in Nov 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Rooms are very small. One of the rooms smelled like Indian cuisine. Staff is nice. They offer a shuttle every hour to main station.Rooms were clean. Buffet is very pricey for the offering.
Stayed 1 night in Nov 2025

8/10 Good

Andrew

Blah
Stayed 3 nights in Nov 2025

10/10 Excellent

Rajesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes very good
Stayed 3 nights in Nov 2025

8/10 Good

Fengqin, Kanata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, the room is a little bit small.
Stayed 3 nights in Nov 2025

8/10 Good

Icalf, Tamarac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food selection was poor
Stayed 3 nights in Nov 2025

10/10 Excellent

Kacper

Stayed 5 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
All indicators were excellent, and for me as a regular swimmer, the 35 metres pool was a standout …….
Stayed 2 nights in Oct 2025

10/10 Excellent

Wenn

Stayed 1 night in Oct 2025

10/10 Excellent

Xiaochen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and modern rooms, great cleaning service, and great pool + gym. Close to metro station and easy pickup location for Grab drivers.
Stayed 4 nights in Sep 2025

2/10 Terrible

Nonkazimlo

Stayed 8 nights in Oct 2025

2/10 Terrible

Nonkazimlo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The q for breakfast was long the room taps were not working
Stayed 6 nights in Oct 2025

6/10 Okay

Mary

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Sep 2025

10/10 Excellent

Ramesh

Stayed 3 nights in Sep 2025

10/10 Excellent

Kris Abegail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Sep 2025

6/10 Okay

Yasushi

Stayed 1 night in Aug 2025

8/10 Good

A

Liked: Staff & service, property conditions & facilities
As soon as you enter the room, there is no guide or even some kind of written guidance about the room features. I wasn't sure how the lights start, fo example. If you dial the reception for help, the turn-around time is slow to fulfil your request. The lobby looks a bit too dark in the night. The air fresheners smell weird.
Stayed 6 nights in Aug 2025

8/10 Good

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay there … my room was comfortable and the pools gym and buffet breakfast featured area of options from Singaporean dishes Asian and western dishes …
Stayed 4 nights in Aug 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
staff was kind enough to take me upstairs to the lounge to check in due to the line. I am a AII member, although not elite status, still very kind. no real easy public transport options. shuttle only begins at 10am. friendly staff and easy bag storage options.
Stayed 1 night in Aug 2025

10/10 Excellent

koh

Stayed 1 night in Aug 2025