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Quality Inn & Suites Capitola By the Sea

2.5 star property

Photo gallery for Quality Inn & Suites Capitola By the Sea

Exterior
Desk, iron/ironing board, free cots/infant beds, free WiFi
Lobby
Seasonal outdoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • 24/7 front desk

Explore the area

View map
720 Hill Street, Capitola, CA, 95010
  • Place, Esplanade Park Beach
    ‪16 min walk‬
  • Place, Capitola Beach
    ‪16 min walk‬
  • Place, Capitola Wharf
    ‪16 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(123 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(57 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Capitola

When you stay at Quality Inn & Suites Capitola By the Sea in Capitola, you'll be by the sea, within a 10-minute drive of Capitola Beach and Santa Cruz Beach Boardwalk. .This hotel is 6.4 mi (10.3 km) from Monterey Bay and 0.6 mi (1 km) from Capitola Historical Museum.

What's nearby

  • Capitola Mercantile - 15 min walk - 1.3 km
  • Esplanade Park Beach - 16 min walk - 1.4 km
  • Capitola Beach - 16 min walk - 1.4 km
  • Capitola Wharf - 16 min walk - 1.4 km
  • New Brighton State Beach - 19 min walk - 1.7 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 44 min drive

Restaurants

  • ‪Shadowbrook - ‬14 min walk
  • ‪Gayle's Bakery & Rosticceria - ‬7 min walk
  • ‪Pizza My Heart - ‬2 min drive
  • ‪Pretty Good Advice - ‬13 min walk
  • ‪Beer Thirty Bottle Shop & Pour House - ‬7 min walk

About this property

Quality Inn & Suites Capitola By the Sea

Hotel with free parking, near Capitola Beach
Quality Inn & Suites Capitola By the Sea offers 55 accommodations with complimentary newspapers and coffee/tea makers. Rooms open to balconies. 32-inch LED televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 55 guestrooms featuring refrigerators and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Business centre
  • Computer station

Accessibility

  • No lift

More

  • 2 floors
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May to October

Property is also known as

Quality Capitola
Quality Inn Capitola
Quality Inn Capitola Sea
Quality Capitola Sea
Quality Inn & Suites Capitola By the Sea Hotel
Quality Inn & Suites Capitola By the Sea Capitola
Quality Inn & Suites Capitola By the Sea Hotel Capitola

Quality Inn & Suites Capitola By the Sea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 1005 reviews
Rating 8 - Good. 278 out of 1005 reviews
Rating 6 - Okay. 95 out of 1005 reviews
Rating 4 - Poor. 38 out of 1005 reviews
Rating 2 - Terrible. 22 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our home away from home when we are in Capitola.
Stayed 1 night in Sep 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Management was extremely rude unprofessional and just unkind. The man accused me of trying to pull something when I asked for some time to check out as I arrived at the hotel at about or past midnight and I needed more time to wake up. He then proceeded to blacklist me from the hotel and I honestly would like my money back because the experience was so bad I'd rather stay in my car as uncomfortable as that may be. I also left a jacket behind with my medication in the pocket and have not gone back to request it or to check if it was in Lost and found because I'm afraid of how this person will behave
Stayed 1 night in Aug 2025

6/10 Okay

Micha

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Liked: Staff & service
Alex at the front desk was so sweet and helpful!
Stayed 1 night in Sep 2025

10/10 Excellent

Melany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Sep 2025

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, quiet hotel

Checked in around 3pm and room was available. Lady employee at desk was very nice and efficient. Room is clean and very quiet. Bed was very comfortable for our backs. Would stay here again.
Stayed 1 night in Sep 2025

6/10 Okay

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great stay except for cigarette smell.

Room had very strong cigarette odor, it was a non-smoking room. Made my stay unpleasant.
Stayed 1 night in Sep 2025

4/10 Poor

Terry

Disliked: Staff & service
Tv remote didn't work called very little help
Stayed 1 night in Sep 2025

8/10 Good

Kwangsun

Stayed 1 night in Sep 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were nice. Staff was friendly
Stayed 2 nights in Sep 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Teri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy but nice and clean and all of the staff was terrific
Stayed 1 night in Sep 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Sonia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Rene

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Property was located on a hill and for handicap people it was hard to walk
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness
Where we stayed was so quiet and peaceful. The staff was very helpful even helping us take our luggage upstairs.
Stayed 2 nights in Sep 2025

6/10 Okay

Sean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was fine , clean, air condition is not good old and loud small but heated
Stayed 1 night in Sep 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love how we got a room on the first floor and we were put in the corner away from the noise. Room was perfect for
Stayed 1 night in Sep 2025

8/10 Good

Grayce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities in the room are great- microwave, fridge . The size of the room is huge and modern. Each room has a private little balcony great to have a drink or meet a fellow traveler. (my sister and I stayed there and met a great lady just across the way from us and we had a lovely chat) Our check-in experience was outstanding!!! A shout out to Alex who was so warm and welcoming- answered all of my questions and very accommodating. Her level of professionalism and hospitality was at such an elevated level. She’s a gem!!
Stayed 1 night in Sep 2025

10/10 Excellent

Jenny

Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
Stayed 2 nights in Sep 2025

6/10 Okay

Jeremiah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice stay! Very clean and comfortable, and the staff was awesome!
Stayed 1 night in Sep 2025