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Hilton Santa Cruz/Scotts Valley

4.0 star property

Photo gallery for Hilton Santa Cruz/Scotts Valley

Exterior
Daily full breakfast for a fee
Exterior
Terrace/patio
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Hot tub
  • Air conditioning
  • Bar
  • Pool
  • 24/7 front desk

Explore the area

View map
6001 La Madrona Drive, Santa Cruz, CA, 95060
  • Henry Cowell Redwoods State Park
    ‪3 min drive‬
  • Santa Cruz Beach Boardwalk
    ‪9 min drive‬
  • Mystery Spot
    ‪10 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪42 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Forest View, High Floor)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds (Forest View, High Floor)

7.2 out of 10
Good
(7 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Forest View, High Floor)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed (Forest View, High Floor)

7.4 out of 10
Good
(9 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV, MP3 dock

Room, 1 King Bed

8.4 out of 10
Very good
(73 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

8.2 out of 10
Very good
(56 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(7 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(8 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Allergy Friendly

7.6 out of 10
Good
(4 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(21 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Allergy Friendly

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(11 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Property amenity

Four Points by Sheraton Santa Cruz Scotts Valley

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 1,001 reviews
The price is AU$213
includes taxes & fees
24 Aug - 25 Aug
Four Points by Sheraton Santa Cruz Scotts Valley

About the area

Santa Cruz

Located in Santa Cruz, Hilton Santa Cruz/Scotts Valley is in the mountains, within a 10-minute drive of Henry Cowell Redwoods State Park and Pacific Avenue. .This hotel is 4.1 mi (6.6 km) from Roaring Camp Railroads and 6 mi (9.7 km) from Santa Cruz Wharf.

What's nearby

  • Henry Cowell Redwoods State Park - 3 min drive - 1.5 km
  • University of California, Santa Cruz - 7 min drive - 5.8 km
  • Roaring Camp Railroads - 8 min drive - 5.0 km
  • Santa Cruz Beach Boardwalk - 9 min drive - 9.3 km
  • Mystery Spot - 10 min drive - 9.3 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 37 min drive

Restaurants

  • McDonald's
  • ‪Starbucks - ‬3 min drive
  • ‪Taco Bell - ‬18 min walk
  • ‪Jack in the Box - ‬4 min drive
  • ‪Starbucks - ‬16 min walk

About this property

Hilton Santa Cruz/Scotts Valley

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Hilton Santa Cruz/Scotts Valley offers 178 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 178 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy Californian cuisine at Stonehouse Bar and Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Santa Cruz? This hotel has 7000 square feet (650 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Stonehouse Bar and Grill - This restaurant specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Stonehouse Bar and Grill - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 16.95 to 25 for adults and USD 14.95 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Stonehouse Bar and Grill
  • Stonehouse Bar and Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 7,000 square feet of conference space

Outdoors

  • Free pool cabanas
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.95 to 25.00 for adults, and USD 14.95 to 20.00 for children
  • Self parking fee: USD 18 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cruz
Hilton Santa Cruz
Hilton Santa Cruz Hotel
Hilton Santa Cruz Hotel Scotts Valley
Hilton Santa Cruz Scotts Valley
Hilton Scotts Valley Santa Cruz
Santa Cruz Hilton Scotts Valley
Santa Cruz Scotts Valley
Santa Cruz Scotts Valley Hilton
Scotts Valley Santa Cruz
Hilton Santa Cruz Scotts Valley Hotel
Hilton Scotts Valley
Hilton Scotts Valley Hotel
Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz

Hilton Santa Cruz/Scotts Valley Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 595 out of 1159 reviews
Rating 8 - Good. 242 out of 1159 reviews
Rating 6 - Okay. 170 out of 1159 reviews
Rating 4 - Poor. 89 out of 1159 reviews
Rating 2 - Terrible. 63 out of 1159 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Gary Robert

Liked: Property conditions & facilities
Bathroom sink was clogged. Took several minutes to get warm water and with the clogged sink we could not really use it . Also, water pressure for the shower was terrible. Just a trickle. Lastly, we went to the pool and there were no towels. Several employees told us towels would be there in a few minutes. It was literally 3 hours later. Most people lef the pool dripping wet.
Stayed 2 nights in May 2025

8/10 Good

Hanna

Travelled with family and small children
Liked: Staff & service
Front desk were very friendly when checking in but when we went to the pool to go swimming there was a dead rat in the pool filter that guest could see and the air conditioning in the room did not work
Stayed 1 night in May 2025

6/10 Okay

Marissa

Public trash cans were consistently over flowing, room had a bad smell to it.
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Carlo Luis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decided to treat my family and my parents to a weekend getaway here. The photos don’t do the hotel justice. It was such a beautiful place. It was convenient, and relaxing. Close to the boardwalk and the mystery spot but still secluded enough to be tranquil
Stayed 1 night in Apr 2025

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, amenities
The tub was partially clogged so water was building up when I was taking a shower. When I was at the bar the bartender was very rude. Other than that, the stay, and the facilities were fine.
Stayed 2 nights in May 2025

10/10 Excellent

Ayeesha

Liked: Cleanliness, staff & service, property conditions & facilities
Super Dog Friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

milagros

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet
Stayed 1 night in May 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Natalie

Stayed 3 nights in Mar 2025

10/10 Excellent

Holly

Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

6/10 Okay

han

Liked: Property conditions & facilities
Miss leading add about there breakfast and there restaurant to dine in is way over priced with poor service not too friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Ramiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is nice and clean in and around the property.
Stayed 1 night in Apr 2025

10/10 Excellent

Sonia

Stayed 1 night in Apr 2025

10/10 Excellent

Kathryn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and the staff were great! I even got a birthday gift to use at the hotel restaurant. The kids loved the pool and hot tub
Stayed 2 nights in Apr 2025

10/10 Excellent

Rob

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and attentive
Stayed 1 night in Apr 2025

10/10 Excellent

Aubrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Gina

Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and we enjoyed our visit
Stayed 1 night in Apr 2025

8/10 Good

Dulce M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a great stay

Stay was good! I would say great but since we were next to the parking it was loud throughout the night due to people leaving and hanging out at the parking. The parking situation was also super confusing. I paid on line and it left me two warnings. Need better system. Overall it was a nice stay. Clean, friendly staff and the pool was heated which is a great plus since it’s so cold there. The front staff is very helpful and friendly. The hotel is clean a little old but it’s a good stay.
Stayed 3 nights in Apr 2025

8/10 Good

Rachelle

Travelled with family
Liked: Staff & service, room comfort

Will try again

Nice hotel! The room was great in all ways, but unfortunately our room had a very strong odor. Not smoke, but just an unpleasant smell. We opened the slider but it didn’t help. I did like everything else about it, so I will TRY it again next time I’m in the area, in hopes it was just that one room that smelled bad. Bed was comfy, decent view on balcony, big tv.
Stayed 1 night in Apr 2025

10/10 Excellent

Salina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great experience at our hotel :)
Stayed 2 nights in Jan 2025

10/10 Excellent

Blanca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Place was very clean.
Stayed 1 night in Apr 2025

8/10 Good

Alexandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views and clean hotel
Stayed 3 nights in Apr 2025