Embassy Suites by Hilton Santa Ana Orange County Airport

3.5 star property

Photo gallery for Embassy Suites by Hilton Santa Ana Orange County Airport

Lobby
Lobby
Lobby
Exterior
Property amenity

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Spa pool
  • Free airport shuttle
  • Pet-friendly
  • Restaurant

Explore the area

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1325 East Dyer Road, Santa Ana, CA, 92705
  • Place, Pinball Forever
    ‪3 min drive‬
  • Place, K1 Speed Irvine
    ‪3 min drive‬
  • Place, Disneyland® Resort
    ‪12 min drive‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪3 min drive‬

Room options

Room, 1 King Bed with Sofa bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Patio

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Balcony

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Patio

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About the area

Santa Ana

Located in Santa Ana, Embassy Suites by Hilton Santa Ana Orange County Airport is within a 10-minute drive of University of California, Irvine and Fashion Island. .This hotel is 8.8 mi (14.1 km) from Honda Center and 10.2 mi (16.4 km) from Anaheim Convention Center.

What's nearby

  • Pinball Forever - 3 min drive - 2.6 km
  • K1 Speed Irvine - 3 min drive - 2.6 km
  • Disneyland® Resort - 12 min drive - 18.1 km
  • Disney California Adventure® Park - 12 min drive - 17.4 km
  • Anaheim Convention Center - 12 min drive - 17.4 km

Getting around

  • Tustin Station - 10 min drive
  • John Wayne Airport (SNA) - 8 min drive

Restaurants

  • ‪7-Eleven - ‬5 min walk
  • ‪Avatar Coffee Roasters - ‬9 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Burger King - ‬8 min walk
  • ‪Jack in the Box - ‬3 min walk

About this property

Embassy Suites by Hilton Santa Ana Orange County Airport

Mediterranean hotel with free breakfast and airport shuttle service
Embassy Suites by Hilton Santa Ana Orange County Airport offers 301 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Santa Ana hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 301 guestrooms featuring refrigerators and microwaves. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this Mediterranean hotel include wireless internet access (surcharge), concierge services, and gift shops/newsstands.
Enjoy American cuisine at Sweet Spot Bar & Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include wired internet access (surcharge), a business center, and complimentary newspapers in the lobby. Planning an event in Santa Ana? This hotel has 7998 square feet (743 square meters) of space consisting of a conference center and 9 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Sweet Spot Bar & Grille - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.70); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 6.70); wired internet (surcharge)

Parking and transport

  • Free return airport shuttle from 9:00 AM to 5:00 PM on request
  • Parking on site (USD 22 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Sweet Spot Bar & Grille

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (7,998 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1985
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 99

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 6.7 (rates may vary)
  • Fee for in-room wired internet: USD 6.7 (rates may vary)
  • Fee for wireless internet in public areas: USD 6.7 (rates may vary)
  • Fee for wired internet in public areas: USD 6.7 (rates may vary)
  • Self parking fee: USD 22 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 99 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Orange
Embassy Suites Orange Hotel Santa Ana County Airport North
Embassy Suites Santa Ana Orange County Airport North
Embassy Suites Hilton Santa Ana Orange County Airport Hotel
Embassy Suites Hilton Orange County Airport Hotel
Embassy Suites Hilton Santa Ana Orange County Airport
Embassy Suites Hilton Orange County Airport
Embassy Suites By Hilton Santa Ana Orange County Airport CA
Santa Ana Embassy Suites
Embassy Suites by Hilton Santa Ana Orange County Airport Hotel

Embassy Suites by Hilton Santa Ana Orange County Airport Reviews

Reviews

6.2
Rating 10 - Excellent. 519 out of 1820 reviews
Rating 8 - Good. 249 out of 1820 reviews
Rating 6 - Okay. 309 out of 1820 reviews
Rating 4 - Poor. 301 out of 1820 reviews
Rating 2 - Terrible. 442 out of 1820 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Roxanne

Stayed 4 nights in Sep 2025

2/10 Terrible

Mahmoud

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Charles

Stayed 1 night in Sep 2025

10/10 Excellent

Lora

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Mary Jane

Shuttle was a disaster, our room wasn’t that clean, the water never stopped running from the bath tub (hot water).
Stayed 1 night in Sep 2025

2/10 Terrible

Hossein

Stayed 2 nights in Sep 2025

4/10 Poor

benny

Travelled with family
Disliked: Cleanliness, property conditions & facilities
VERY BUSY WEEKEND. DESK IS UNDERSTAFFED, BUT AJ IS A SOLID HOST. BUILDING SHOWS AGE AND UPGRADES ARE DONE CHEAPLY. The ROOM SMELLED & THE SOFA IS WET FROM THE CLEANING SOLUTION. ALL THAT IS FINE. HOUSCLEANING IS HORRIBLE! OUR ROOM SERVICE LEFT THE PILE OF TOWEL I SET ASIDE. THEY DID NOT EMPTY THE TRASH, & DID NOT REPLACE ANY OF THE USED DRINKING GLASSES. THEY DID NOT REFILL THE EMPTY SHOWER GEL CONTAINER EVEN THOUGH I TOOK IT OFF AND PUT IT ON THE SINK. CUDOSE THEY DID REHJANG THE EMPTY BOTTLE! GO FIGURE. LAST, DOWN THE HALL, DIRTY DISHES AND A PAIR OF BLK SOCKS HAD BEEN LEFT THERE FOR 2.5 DAYS, SOCKS WERE STILL THERE AS I CHECKED OUT.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lori

Everything was ok except a/c did not work
Stayed 2 nights in Sep 2025

8/10 Good

Kathleen

Business traveller
Liked: Staff & service, room comfort
This is an older location so rooms are a little dated. Some cleaning issues with hair on floors, sinks, bath. My wife has stayed there a few nights for business and on different dates. Some rooms were nice and some were dingy and had an older odor. Accommodations are nice and staff is very friendly. Price is good especially with breakfast offered.
Stayed 1 night in Sep 2025

10/10 Excellent

Yang

Stayed 1 night in Sep 2025

8/10 Good

Kalpana

Stayed 6 nights in Sep 2025

8/10 Good

Josiah

Liked: Cleanliness, staff & service, property conditions & facilities
There was construction on the street during my stay. I would still recommend this hotel.
Stayed 3 nights in Sep 2025

2/10 Terrible

Lorraine

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The worst embassy suites ever. My room TV didn't work the 3 days I had no choice to stay. The first room smelled like mold and had a broken refrigerator. The second room had knife marks on the door kids screaming and running around. Breakfast buffet is cramped in small area. The
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay the rooms where clean. The staff very friendly.
Stayed 1 night in Sep 2025

6/10 Okay

James

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms all look run down. The property itself need s a face lift. Probably will not book again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ice machine not available in my floor
Stayed 1 night in Sep 2025

6/10 Okay

Ordena, Victorville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleaning of the room was not good only gave clean big towels and no face towels parking was full and had to pay $22 a day for parking and pillows was flat and floor was dirty
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Breakfast was awesome! I didnt like waiting 5+ minutes for the elevator. It seemed like last year when I was there the same middle elevator was inoperable aslo. Being charged for a parking lot outside that belongs to the hotel. Just add it to the room cost.
Stayed 1 night in Sep 2025

8/10 Good

Sharmila

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was squeaky and old. The bedsheet was not fitted properly to the bed. Has a pizza for dinner at the restaurant which was really bad.
Stayed 1 night in Sep 2025

6/10 Okay

Prashant

Travelled with family
Disliked: Cleanliness
The toilet bowl was filthy. Looked like it was not cleaned. The bathroom was very old and outdated. Out of 3 nights only once our bed was made. We had to ask for fresh towels. The AC temperature was not cold enough. The staff was good, they did take care of things once it was mentioned to them.
Stayed 3 nights in Sep 2025

6/10 Okay

Judy

Travelled with partner
They were doing construction, which I understand, but the bin of dirty towels were left out in the hallways and trash was left out. There was no restaurant in the hotel, which, in previous stays, there was.
Stayed 1 night in Sep 2025

6/10 Okay

Jeffrey

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Beautiful place once walking in but hotel room was dirty tub had hair in it. You can tell it’s old first room they gave us we walked into and it hadn’t even been clean by room service yet second room was dirty on the tables and the tub had hair in it, and I took pictures And showed them downstairs. Breakfast was pretty basic eggs, cereal oatmeal they did have an omelette bar sausage seemed undercooked. Potatoes were undercooked. It was an average
Stayed 2 nights in Sep 2025

2/10 Terrible

Zach

Disliked: Staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

Debra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor experience

I asked every day for my room to be cleaned, and each day it was not done. I repeatedly informed the front desk of my disappointment, and each time they assured me the manager would be notified and it would be resolved the following day. Unfortunately, it never happened. On my second night, I returned to a dirty room and called for fresh towels. After waiting 30 minutes, I called again only to be told no one was available to deliver them and that I would have to come downstairs to get them. On the third night, I found the room uncleaned yet again and didn’t even bother calling. I went straight to the front desk for towels and once more explained what had happened for three consecutive nights. Each time, staff blamed housekeeping and said the manager would be informed, but I never received any follow-up. Adding to the frustration, I only parked on the property the first night but was charged for parking for my entire stay. I raised this issue and requested compensation for the experience, but despite being assured the manager would contact me, I received no communication and was billed in full. To make matters worse, on my third evening I ran out of toilet paper during the night because the room was never serviced. I had to call in the morning to request it. It’s clear why this hotel’s ratings are so low. The service was consistently poor, no accountability was taken, and my stay was extremely disappointing.
Stayed 4 nights in Sep 2025

6/10 Okay

Taylor

Travelled with group
Liked: Cleanliness, staff & service, amenities
I thought the staff and breakfast team were great, very friendly and easy to talk with. The room was great, clean. Even the guests in the hotel were all very kind which made it feel safe. The only down is the room we were out in was in the corner on the floor that was having construction done. So felt like we were staying in a closed off part of the hotel with couches and tables stacked up outside our door and the door to the outside propped open with tools. It wasn’t bad, just a different vibe than the rest of the hotel. Overall, worked out great for a little weekend in California and was safe and easy to travel to and from.
Stayed 3 nights in Sep 2025