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Four Points by Sheraton San Rafael Marin County

3.0 star property

Photo gallery for Four Points by Sheraton San Rafael Marin County

Lounge
Lobby
Lobby
Property amenity
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

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1010 Northgate Dr, San Rafael, CA, 94903
  • Place, Marin County Civic Center
    ‪2 min drive‬
  • Place, Dominican University of California
    ‪3 min drive‬
  • Place, Mission San Rafael Arcangel
    ‪4 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(163 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(107 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(11 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Patio

Deluxe Room, 1 King Bed, Non Smoking, Patio

Deluxe Room, 1 King Bed, Non Smoking, Patio

7.6 out of 10
Good
(12 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Patio

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Non Smoking, Patio

7.0 out of 10
Good
(8 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Rafael

A stay at Four Points by Sheraton San Rafael Marin County places you in the heart of San Rafael, within a 5-minute drive of Marin County Civic Center and Dominican University of California. .This hotel is 3.1 mi (5 km) from China Camp State Park and 3.2 mi (5.2 km) from Mission San Rafael Arcangel.

What's nearby

  • Marin County Civic Center - 2 min drive - 2.2 km
  • Dominican University of California - 3 min drive - 4.3 km
  • Mission San Rafael Arcangel - 4 min drive - 5.7 km
  • China Camp State Park - 7 min drive - 4.7 km
  • Muir Woods National Monument - 19 min drive - 22.4 km

Getting around

  • Richmond Transit Center - 18 min drive
  • San Francisco Intl. Airport (SFO) - 46 min drive

Restaurants

  • ‪Ounces Outdoors - ‬6 min walk
  • ‪Panda Express - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬9 min walk
  • ‪Peet's Coffee & Tea - ‬6 min walk

About this property

Four Points by Sheraton San Rafael Marin County

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Four Points by Sheraton San Rafael Marin County offers 235 accommodations with laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels, pay movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Rafael hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 235 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Californian cuisine at Hillside Tavern, a poolside restaurant which features a bar/lounge and a pool view. Buffet breakfasts are served on weekdays from 6:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in San Rafael? This hotel has 2520 square feet (234 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 6:00 AM and 9:30 AM on weekdays.
Hillside Tavern - This poolside restaurant specializes in Californian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; USD 21 to 24 for adults and USD 13 to 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hillside Tavern

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,520 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Hulu
  • LCD TV with premium digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 20 per night
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21 to 24 for adults, and USD 13 to 16 for children
  • Pet deposit: USD 20 per night
  • Pet fee: USD 20.00 per accommodation, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points San Rafael
Four Points Sheraton Hotel San Rafael
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Four Points by Sheraton San Rafael Marin County Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 695 out of 1242 reviews
Rating 8 - Good. 307 out of 1242 reviews
Rating 6 - Okay. 117 out of 1242 reviews
Rating 4 - Poor. 71 out of 1242 reviews
Rating 2 - Terrible. 52 out of 1242 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jakobe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Maureen

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
There is a good size pool. Shower pressure was great.
Stayed 1 night in Aug 2025

2/10 Terrible

Peggy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Property was clean, air conditioning was okay, left behind something in my room and called hours after checking out and was told housekeeping was gone and call tomorrow. Called the next day and was told staff would check with housekeeping and call me back. Never received a return call. Item tracking shows it was left in the room of the hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Jamie, San Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Lars

Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay. Great pool.
Stayed 6 nights in Jul 2025

10/10 Excellent

SUKHWINDER

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay

The bed was comfortable and the pillows were great. Front desk staff was very friendly and they has cookies and brownies for free in the afternoons!
Stayed 2 nights in Aug 2025

10/10 Excellent

Aneela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice but kind of expensive for the property
Stayed 1 night in Jul 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really awesome experience always love my stay
Stayed 2 nights in Jul 2025

6/10 Okay

Todd

Stayed 2 nights in Jul 2025

2/10 Terrible

Diana

Business traveller
Disliked: Cleanliness, property conditions & facilities
Unfortunately, Expecting an a lot peasant stay, the ladies at the check in were not as friendly as I thought. We got to the rooms and noticed the top sheet were dirty and let it go because didn’t want to make it a big deal since we still had the bottom sheets available but we decided to use the hot tub which was very cold did mention it to someone in the front and said maintenance guy will be out to fix the problem and did nothing. It was very unfortunate and to top it off. I got COVID from staying here.
Stayed 1 night in Jul 2025

10/10 Excellent

Cynthia, Huntington Beach

Stayed 4 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The room was so clean
Stayed 1 night in Jul 2025

6/10 Okay

Jeff

Stayed 2 nights in Jul 2025

8/10 Good

Vicki, Grass Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at the restaurant was great! However, the hot tub out of commission.
Stayed 1 night in Jul 2025

10/10 Excellent

Zulema

Stayed 1 night in Jul 2025

4/10 Poor

Desirae

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Clarence

Stayed 1 night in Jul 2025

2/10 Terrible

Sumeetinder

Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort

Sheraton should spend a buck

Fantastic location central to anything in Marin county. Sitting on a knoll with great views, nice pool and hot tub, excellent front desk and staff. The property was beautiful. The room we stayed in, #204, was dated and in serious need of a refresh. It smelled of cigarettes, there was actual blood stains on the rug. Not kidding, small spots, biggest was 2 inches, but it was blood, not wine or ketchup. The bathroom had a tub/shower. Similar to what you might see in the nineties. Beds were comfortable, food was good.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Christopher

Management did nothing to curtail an infestation of 60+ kids screaming at the pool all day and into the evening. One of the worst experiences ever at a hotel resort.
Stayed 1 night in Jul 2025