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Embassy Suites by Hilton San Rafael Marin County

3.5 star property

Photo gallery for Embassy Suites by Hilton San Rafael Marin County

Lobby
Ballroom
Point of interest
Business centre
Ballroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Parking available
  • Gym

Explore the area

View map
101 Mcinnis Pkwy, San Rafael, CA, 94903
  • Marin County Civic Center
    ‪13 min walk‬
  • Dominican University of California
    ‪5 min drive‬
  • Mission San Rafael Arcangel
    ‪6 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪52 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking, Corner

9.0 out of 10
Wonderful
(8 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 41 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking

32-inch LCD TV with cable channels, TV, MP3 dock

Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

32-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(61 reviews)
  • 41 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

9.2 out of 10
Wonderful
(87 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Accessible

7.0 out of 10
Good
(2 reviews)
  • 41 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Corner (Mobility, Bathtub)

32-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Accessible, Corner (Mobility, Bathtub)

8.0 out of 10
Very good
(3 reviews)
  • 41 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | Living area

Suite, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 6
  • 2 King Beds

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Four Points by Sheraton San Rafael Marin County

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,197 reviews
The price is AU$231
includes taxes & fees
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Four Points by Sheraton San Rafael Marin County

About the area

San Rafael

Located in San Rafael, Embassy Suites by Hilton San Rafael Marin County is connected to the convention center, within a 10-minute drive of Dominican University of California and Mission San Rafael Arcangel. .This hotel is 11.1 mi (17.9 km) from Sweetwater Music Hall and 14.1 mi (22.7 km) from Golden Gate National Recreation Area.

What's nearby

  • Marin County Civic Center Farmers' Market - 13 min walk - 1.1 km
  • Marin County Civic Center - 13 min walk - 1.1 km
  • Dominican University of California - 5 min drive - 4.3 km
  • Mission San Rafael Arcangel - 6 min drive - 5.4 km
  • Muir Woods National Monument - 22 min drive - 21.3 km

Getting around

  • Richmond Transit Center - 20 min drive
  • San Francisco Intl. Airport (SFO) - 48 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪A&W Restaurant - ‬4 min drive
  • ‪the Farmers Wife - ‬17 min walk
  • ‪Marin County Fair - ‬10 min walk
  • ‪Black Bear Diner - ‬19 min walk

About this property

Embassy Suites by Hilton San Rafael Marin County

Pet-friendly hotel with free breakfast connected to the convention center in San Rafael
Embassy Suites by Hilton San Rafael Marin County offers 236 accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Rafael hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 236 guestrooms featuring refrigerators and microwaves. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. 32-inch LCD televisions with premium TV channels provide entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include wireless internet access (surcharge), concierge services, and wedding services.
Enjoy Californian cuisine at Red Oak Craft Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and express check-in. Planning an event in San Rafael? This hotel has 19332 square feet (1796 square meters) of space consisting of a conference center and 14 meeting rooms. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered each day.
Red Oak Craft Bar - This restaurant specializes in Californian cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Filipino, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Uncovered parking on site (USD 15 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Red Oak Craft Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 14 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (19,332 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Phone accessibility kit
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1990
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - February 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 15 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Rafael-Marin
Embassy Suites Hotel San Rafael-Marin County
Embassy Suites Rafael-Marin
Embassy Suites San Rafael-Marin County
Embassy Suites Hotel San Rafael - Marin County / San Rafael
Embassy Suites San Rafael
San Rafael Embassy Suites
Embassy Suites San Rafael Marin County Hotel
Embassy Suites Marin County Hotel
Embassy Suites Hilton San Rafael Marin County Hotel
Embassy Suites Marin County
Embassy Suites Hilton Marin County Hotel
Embassy Suites Hilton San Rafael Marin County
Embassy Suites Hilton Marin County
Embassy Suites by Hilton San Rafael Marin County Hotel
Embassy Suites by Hilton San Rafael Marin County San Rafael

Embassy Suites by Hilton San Rafael Marin County Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 641 out of 1007 reviews
Rating 8 - Good. 200 out of 1007 reviews
Rating 6 - Okay. 66 out of 1007 reviews
Rating 4 - Poor. 59 out of 1007 reviews
Rating 2 - Terrible. 41 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Nick, Santa Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and comfortable. Decor was up to date and the common areas were clean. Breakfast was good. The omelet station was very good.
Stayed 2 nights in May 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem reminded me of the four seasons resort I would stay there again
Stayed 7 nights in May 2025

10/10 Excellent

Rachel Ann Walker

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice people; took care of issues right away.
Stayed 5 nights in May 2025

10/10 Excellent

Jaymi, Eureka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and clean room
Stayed 2 nights in Apr 2025

4/10 Poor

Monika

No water in the room, no housekeeping only if asked specifically , low quality of service , old rooms .
Stayed 3 nights in May 2025

8/10 Good

Trent

Liked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Eddyza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and pretty, the staff were very kind, and the breakfast was delicious!
Stayed 1 night in Apr 2025

10/10 Excellent

Crystal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with quick access to the major highways. Clean and nice room upgrades. Their evening appetizer crab cakes are superb.
Stayed 2 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
&
Stayed 1 night in May 2025

10/10 Excellent

rommel

Liked: Cleanliness
Stayed 1 night in Apr 2025

4/10 Poor

Laura

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I reserved a room with 2 queen beds, but instead they gave me 1 bed and a sofa bed in an ADA room (no one in my party was disabled). Fridge didn’t work and was dirty/smelly. Dead bugs on the ground. No linens for the sofa. I let the front desk know all of this, and showed pictures of the bugs & fridge. They refunded me $15 for the parking. It was a miserable stay and I wouldn’t stay there again.
Stayed 1 night in May 2025

10/10 Excellent

Kendall S

Stayed 1 night in Apr 2025

10/10 Excellent

Kendall S

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I work nights. They have a room ready for me in spite of my odd hours. The front desk staff (Sednare) probably spelling his name wrong is very accommodating and nice. The blackout curtains are perfect for a day sleeper. One of my favorite embassy suites.
Stayed 1 night in May 2025

6/10 Okay

lenny

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I am not sure why there is a trend to not put soap in the bathroom area and the shower, the shower almost never has bar soap. You can shave your legs easily with the soap on the wall. Check-in was not the warmest. When, we asked the man how his day was going, he said,crappy. They’re happy hour is a joke. It is not at all like the pictures shown on the TVs in the rooms. Pretzels, chips and cute cheese is not exactly a happy hour. I was thinking.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sally

Stayed 1 night in Apr 2025

2/10 Terrible

Yvonne

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Terrible is an understatement. The customer service is awful. We were booked into room 330. When we arrived the room smelled strongly of weed and there was a maintenance cart in the bedroom with wet open can of paint. I took a video as I’ve never ever had that happens. Then the maintenance guys just walks in. Doesn’t knock or anything. He offers to take the cart out. There was no way I was staying in that room. They gave us another room and blamed a glitch in the computer system. The “happy hour” had a very unpleasant bar tender who clearly hated his job and all the snacks were empty far before it ended so we didn’t get to enjoy that. The free drink was great though. They close everything early. Can’t use the football tables or anything. Breakfast was another thing I’ve never seen. They closed it early and all the workers went and got the food that was left. All of them were eating and several guests came down late and couldn’t get food or coffee. It appeared they closed early so they all could eat breakfast. I don’t think then eating is bad but closing early and turning all the juice off and breaking down the coffee stand was so unprofessional. The least they could have done is leave everything open while they raided the left overs. The worst part is they weren’t even apologetic. They didn’t seem to care if they even had customers. The place is pretty but the service is awful.
Stayed 1 night in Apr 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick getaway Business

Excellent convenient Great Helpful and friendly Staff
Stayed 1 night in Apr 2025

10/10 Excellent

Denise M, DALLAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet for the most part. when the kids are there sound bounces off all the walls as they scream and run thru the hotel...as well as steal from the store below.
Stayed 5 nights in Apr 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't like the charge for parking. Also, housekeeping did not shut our door all the way one day. Breakfast was great, rooms were comfortable and quiet.
Stayed 2 nights in Apr 2025

10/10 Excellent

Conrad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay.

Very clean room, nice service. Decent gym and great bar and restaurant.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sally

Liked: Staff & service, property conditions & facilities, room comfort

Great stY

Always great stay consistent and excellent Staff
Stayed 1 night in Apr 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Person at front desk did not seem to want to be there. Long lines (very long) at breakfast with not enough people working. Hotel was clean and liked room. Main areas by bar and front were nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness
Stayed 2 nights in Apr 2025

4/10 Poor

Nereida

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The pool was broken, thats the only reason why we stayed there!
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Convenient, clean and comfortable.
Stayed 1 night in Apr 2025