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The reason why i give it 3 stars is not because the hotel is not great. It is great! My issues comes with the reservations. I booked a reservation for a room with 2 beds. When I checked in all they had was rooms with one bed. They provided a rollawa bed. But than whats the pony of making reservations with 2 beds if they are going to give you what they have mot what you booked?
Was not easy to find, especially at night because the building numbers were hard to find and too small.. Was not told ahead about charging $10 per car parked. No wifi because I wasn't a "member" when advertised as wifi every room. No breakfast available. Bed slightly hard.
Booked stay as a group block fo softball team. Was told breakfast would be available which is a deal breaker for a team needing to get up early and ready for a day of games. Only upon check in were we told this would but be available. The other main issue was despite numerous reviews stating issues with keys, they obviously have not addressed this because all 10 of our families had issues accessing their rooms, pool area, and entering building due to keys not working. Staff seem to be well aware of issue yet management has not solved this problem.
I think the issues for me is a large deposit for the hotel of $200, that is charged immediately. Also the bathroom still had trash in it, shower curtain rod had mold on it, bed had someone else’s hair on the pillows. I know it’s not my hair because I am bald. For the price, look elsewhere.