Four Points by Sheraton Pleasanton

3.0 star property

Photo gallery for Four Points by Sheraton Pleasanton

Property amenity
Property grounds
Lobby
Lobby
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Pet-friendly
  • Laundry
  • Free WiFi

Explore the area

View map
5115 Hopyard Rd, Pleasanton, CA, 94588
  • Place, Tommy T's Comedy House
    ‪3 min walk‬
  • Place, Hacienda Business Park
    ‪11 min walk‬
  • Place, Stoneridge Shopping Center
    ‪2 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪23 min drive‬

Room options

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(82 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(62 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(16 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Pool View

8.0 out of 10
Very good
(5 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Courtyard View

8.0 out of 10
Very good
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Bedroom, Non Smoking

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Four Points by Sheraton Pleasanton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 485 out of 1000 reviews
Rating 8 - Good. 202 out of 1000 reviews
Rating 6 - Okay. 129 out of 1000 reviews
Rating 4 - Poor. 98 out of 1000 reviews
Rating 2 - Terrible. 86 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melinda C

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely friendly and professional. I will definitely stay at your hotel again.
Stayed 5 nights in Aug 2025

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Toilet was clogged when check in. Staff know piping was issue on this side of property. Had to down grade rooms from king to queens at 10pm
Stayed 1 night in Aug 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 13 nights in Jul 2025

6/10 Okay

Giovanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grey hotel, scheduling issues.

The reason why i give it 3 stars is not because the hotel is not great. It is great! My issues comes with the reservations. I booked a reservation for a room with 2 beds. When I checked in all they had was rooms with one bed. They provided a rollawa bed. But than whats the pony of making reservations with 2 beds if they are going to give you what they have mot what you booked?
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Dylan

Stayed 2 nights in Aug 2025

6/10 Okay

Thao Le

Travelled with family
Liked: Cleanliness, staff & service
Nice beds and shower. No breakfast nor bar as advertised. No Internet nor signal for TV.
Stayed 1 night in Aug 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rude neighbor

The only problem we had was the person next door was playing the TV very loud all night.
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Diego

Stayed 1 night in Aug 2025

10/10 Excellent

Kasi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Have to stay here !

Liked my stay resort like !
Stayed 3 nights in Jul 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Luis

Stayed 2 nights in Aug 2025

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Simonette

Liked: Property conditions & facilities
Everything good
Stayed 1 night in Jul 2025

10/10 Excellent

Jamison

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Was not easy to find, especially at night because the building numbers were hard to find and too small.. Was not told ahead about charging $10 per car parked. No wifi because I wasn't a "member" when advertised as wifi every room. No breakfast available. Bed slightly hard.
Stayed 1 night in Jul 2025

6/10 Okay

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Jul 2025

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 1 night in Jul 2025

6/10 Okay

jeremy

Travelled with group

Fix the keys

Booked stay as a group block fo softball team. Was told breakfast would be available which is a deal breaker for a team needing to get up early and ready for a day of games. Only upon check in were we told this would but be available. The other main issue was despite numerous reviews stating issues with keys, they obviously have not addressed this because all 10 of our families had issues accessing their rooms, pool area, and entering building due to keys not working. Staff seem to be well aware of issue yet management has not solved this problem.
Stayed 2 nights in Jul 2025

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 1 night in Jul 2025

6/10 Okay

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay somewhere else

I think the issues for me is a large deposit for the hotel of $200, that is charged immediately. Also the bathroom still had trash in it, shower curtain rod had mold on it, bed had someone else’s hair on the pillows. I know it’s not my hair because I am bald. For the price, look elsewhere.
Stayed 1 night in Jul 2025