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Sheraton Palo Alto Hotel

3.5 star property

Photo gallery for Sheraton Palo Alto Hotel

Exterior
Lobby
Premium bedding, down duvets, pillow-top beds, in-room safe
Daily full breakfast for a fee
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
625 El Camino Real, Palo Alto, CA, 94301
  • Place, Stanford University
    ‪1 min walk‬
  • Place, Stanford Shopping Center
    ‪6 min walk‬
  • Place, Stanford Stadium
    ‪13 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪33 min drive‬

Room options

View all photos for Traditional Room, 1 Double Bed

Traditional Room, 1 Double Bed

Traditional Room, 1 Double Bed

8.6 out of 10
Excellent
(28 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King, Sofa bed, Living/Sitting area)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom (1 King, Sofa bed, Living/Sitting area)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 2 Double Beds

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Balcony

  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (1 Sofa bed)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed (1 Sofa bed)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette (1 Sofa bed)

Fridge, coffee/tea maker

Studio, 1 King Bed, Kitchenette (1 Sofa bed)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(80 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Garden view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Garden view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Garden view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior
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About the area

Palo Alto

Located in Palo Alto, Sheraton Palo Alto Hotel is in the business district, a 4-minute walk from Stanford University and 6 minutes by foot from Stanford Shopping Center. .This hotel is 2.1 mi (3.3 km) from Stanford University Medical Center and 3.9 mi (6.2 km) from Facebook Campus.

What's nearby

  • Stanford University - 1 min walk - 0.1 km
  • Stanford University Arboretum - 1 min walk - 0.1 km
  • Stanford Shopping Center - 6 min walk - 0.6 km
  • Stanford Theatre - 8 min walk - 0.7 km
  • Stanford Stadium - 13 min walk - 1.1 km

Getting around

  • Palo Alto Station - 4 min walk
  • San Francisco Intl. Airport (SFO) - 37 min drive

Restaurants

  • ‪Gott's Roadside - ‬6 min walk
  • ‪Verve Coffee - ‬6 min walk
  • ‪Cardinal Club Lounge - ‬1 min walk
  • ‪Philz Coffee - ‬7 min walk
  • ‪Douce France - ‬7 min walk

About this property

Sheraton Palo Alto Hotel

Sheraton Palo Alto Hotel offers 346 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Palo Alto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 346 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.
Enjoy local cuisine at Poolside Grill, a poolside restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Full breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Palo Alto? This hotel has 5405 square feet (502 square meters) of space consisting of conference space and 14 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Poolside Grill - This poolside restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 20 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Poolside Grill

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 14 meeting rooms
  • 24-hour business centre
  • 5,405 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Thin carpet in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Up to 80 lbs per pet

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 23 per person
  • Self parking fee: USD 20.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Palo Alto

Palo Alto Hotel

Palo Alto Sheraton

Palo Alto Sheraton Hotel

Sheraton Hotel Palo Alto

Sheraton Palo Alto

Sheraton Palo Alto Hotel

Sheraton Palo Alto Hotel Hotel

Sheraton Palo Alto Hotel Palo Alto

Sheraton Palo Alto Hotel Hotel Palo Alto

Sheraton Palo Alto Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 624 out of 1016 reviews
Rating 8 - Good. 210 out of 1016 reviews
Rating 6 - Okay. 92 out of 1016 reviews
Rating 4 - Poor. 44 out of 1016 reviews
Rating 2 - Terrible. 46 out of 1016 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Niamat

Liked: Cleanliness, staff & service, amenities
Cleanliness, amenities
Stayed 1 night in Feb 2026

10/10 Excellent

Zhiyuan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great experience overall with premium location. Especially thanks receptionist Ishan for your great services! Highly recommend
Stayed 1 night in Feb 2026

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice and helpful, room was clean, bed was comfy. Nice location
Stayed 1 night in Feb 2026

10/10 Excellent

Terry

Stayed 1 night in Feb 2026

10/10 Excellent

Jonathan

Stayed 1 night in Jan 2026

10/10 Excellent

Mohannad, Folsom

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel option if you travling with pets, stay free. Convenient location close to nice shopping and dining options.reasonable rate for weekends!
Stayed 2 nights in Nov 2025

10/10 Excellent

Stacie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, super comfortable beds, great showers, clean, and organized. I would definitely stay here again.
Stayed 1 night in Jan 2026

6/10 Okay

James, Woodland

Liked: Cleanliness
Room was fine. Bathroom nice and clean. Streaming from Netflix was slow and poor quality.
Stayed 1 night in Jan 2026

10/10 Excellent

Huafeng

Stayed 2 nights in Jan 2026

10/10 Excellent

birsen

Liked: Cleanliness, amenities, property conditions & facilities
Hassle free checking. Lucky to check in early. Room was excellently clean and more than sufficient.
Stayed 1 night in Jan 2026

8/10 Good

Angelie

Stayed 1 night in Jan 2026

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great rooms and quit. Well appointed hotel with good food and lounge.
Stayed 2 nights in Jan 2026

10/10 Excellent

Anne L

Liked: Cleanliness, staff & service, property conditions & facilities
While a family member is at Stanford Hospital, this is a convenient place to stay.
Stayed 1 night in Jan 2026

4/10 Poor

Larry

Stayed 1 night in Nov 2025

10/10 Excellent

Laurrie, Crescent City

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My son was at Stanford Hospital and this was like an 5-10 min drive. I was grateful for how everyone here from check in to breakfast delivered to my room was so pleasant and helpful. Breakfast was good and HOT! Room temperature was PERFECT and felt safe!
Stayed 1 night in Dec 2025

10/10 Excellent

Johna

Stayed 1 night in Jan 2026

2/10 Terrible

Ben

Business traveller
Disliked: Amenities
WiFi was non-existent. Front desk connected me to tech support who couldn’t fix the problem. This is the center of the tech world and they can’t even get the internet connection to work right. Tried to go to bed but the mattelress and pillows were SUPER lumpy and uncomfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

chris

Stayed 1 night in Dec 2025

10/10 Excellent

Emely

Stayed 4 nights in Dec 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only bad thing was the parking key card not working and I was stuck there for almost 10 minutes trying to get out. They should invest in a better automated system.
Stayed 2 nights in Dec 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was great and was here due to my son was at Stanford hospital solo and felt SAFE! Breakfast was exceptional and service with a smile. Ac/heater kept room comfortable. Shower was nice and hot with pressure ALWAYS a plus
Stayed 1 night in Dec 2025

8/10 Good

Hanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and comfy bed. The only bummer is they decided to start doing construction in the morning so we couldn’t sleep. We come to hotels to sleep in and relax so that was pretty frustrating.
Stayed 1 night in Dec 2025

10/10 Excellent

Victoria

Stayed 4 nights in Dec 2025

10/10 Excellent

Allison

Stayed 1 night in Dec 2025