4/10 Poor
Theresa
Travelled with family
13 May 2025
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Rundown and backaches given
Rundown. Appears nothing has been updated since the 80s. We stayed here for the natural heated mineral pools. They have a restaurant and bar onsite. Allowance of day passes until 8pm. Massages available, spa.
Pros:
Staff are super attentive and kind and work super hard
The restaurant has good food at decent prices
There’s a full bar onsite with karaoke
Many pools available with different heat options depending on size
Gated parking
Great location, near many outside restaurants and close to Palm Springs
Entire first floor rooms have direct pool access from patio.
.
Cons:
Very uncomfortable bed, ended up in pain and with little sleep.
The smell was unpleasant in our room and we kept getting intermittent riffs of sewer in addition.
Drinks at the bar were expensive
Lots of day passers
The hot tubs had jets but we only found one whose jets worked
None of the pools have privacy
There are stairs you have to trek up from parking lot (no elevator).
The gated parking was overfilled and therefore unable to park in a site.
Many rooms were over capacity as we witnessed up to 8+ people in many rooms (which is why parking was an issue). So even though you receive a parking pass no one regulates.
Would not recommend. We will never stay here again. We actually checked out early because that’s how bad we needed to get out. Would come back to eat at restaurant only.
Theresa
Stayed 2 nights in May 2025
