Problems started the moment we arrived. The only reason we booked here was because they had rooms with 2 queen beds. When we arrived we were told they had a problem with the HVAC in some rooms and all they had were king bed & sleeper couch. When we got to the room, there was zero bedding for the sleeper couch. I tried to call the front desk, but the phone handset did not work, forcing me to go back down to the front desk to request bedding. When I said the phone did not work, they said "that happens sometimes, just use the speakerphone". When housekeeping arrived to makeup the couch, we received a call from the front desk (I used the speakerphone) saying a noise complaint had been made. I said THEIR housekeeper was there making the bed and causing the noise!!
Later we discovered the cold water tap was not working. The tap was mounting was loose, so i climbed under the sink and tightened it as best as I could and it mostly worked.
I was not able to check my bill using the in-room TV - it just gave an error.
We will NOT be back.