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Aparthotel

Shadow Play by Peppers

4.5 star property

Photo gallery for Shadow Play by Peppers

Exterior
Outdoor pool, pool loungers
Flat-screen TV, pay films
Sauna
Full-sized fridge, microwave, oven, stovetop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Dryer

Explore the area

View map
308 – 320 City Road, Southbank, VIC, 3006
  • Place, Melbourne Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, Crown Casino
    ‪5 min walk‬
  • Place, Marvel Stadium
    ‪19 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

1 bedroom, desk, laptop workspace, soundproofing

Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room, 2 Bedrooms

1 bedroom, desk, laptop workspace, soundproofing

Deluxe Room, 2 Bedrooms

  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room, 2 Bedrooms

1 bedroom, desk, laptop workspace, soundproofing

Deluxe Room, 2 Bedrooms

  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

  • Sleeps 6
  • 3 Queen Beds OR 2 Queen Beds and 4 Twin Beds

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About the area

Melbourne

A stay at Shadow Play by Peppers places you in the heart of Melbourne, within a 15-minute walk of Crown Casino and Collins Street. .This luxury aparthotel is 0.4 mi (0.6 km) from Melbourne Convention and Exhibition Centre and 0.6 mi (0.9 km) from SEA LIFE Melbourne.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Melbourne Convention and Exhibition Centre - 3 min walk - 0.3 km
  • Crown Casino - 5 min walk - 0.5 km
  • Collins Street - 12 min walk - 1.0 km
  • Marvel Stadium - 19 min walk - 1.6 km
  • Melbourne Central - 3 min drive - 1.9 km

Getting around

  • Flagstaff Station - 3 min drive
  • Southern Cross Station - 16 min walk
  • Melbourne, VIC (MEB-Essendon) - 21 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Kingpin Bowling - ‬4 min walk
  • ‪Mr Hive Kitchen & Bar - ‬2 min walk
  • ‪CIEL Cafe - ‬4 min walk

About this property

Shadow Play by Peppers

Luxury aparthotel with a fitness center and a sauna
Shadow Play by Peppers offers 75 air-conditioned accommodations with washers/dryers and espresso makers. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided once per stay.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 75 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include phones, as well as desks and microwaves.
Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. This aparthotel also features complimentary wireless internet access, tour/ticket assistance, and barbecue grills.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Shadow Play by Peppers has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (AUD 60 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 10 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Dining

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 32 for adults and AUD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Dining table
  • Limited room service
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with cable channels
  • Library
  • Pay films

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Conference space
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Housekeeping (once per stay)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city centre
  • Near an outlet shopping centre

Things to do

  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 75 units
  • Banquet hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 15 for children
  • Valet parking fee: AUD 60 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shadow Play Peppers Aparthotel Southbank
Shadow Play Peppers Aparthotel
Shadow Play Peppers Southbank
Shadow Play Peppers
Shadow Play by Peppers Southbank
Shadow Play by Peppers Aparthotel
Shadow Play by Peppers Aparthotel Southbank

Shadow Play by Peppers Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 142 out of 245 reviews
Rating 8 - Good. 64 out of 245 reviews
Rating 6 - Okay. 26 out of 245 reviews
Rating 4 - Poor. 10 out of 245 reviews
Rating 2 - Terrible. 3 out of 245 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Bill

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Price, room was always cold, Water was cold. In house restaurant had very poor choice. In general, very poor hotel for price, certainly woundnt stay again
Stayed 5 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness

A pleasant stay

Good location, apartment for a family was on the small side but we managed ok. Hot water system was impossible to regulate, other than that it was a pleasant stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ryan

Liked: Cleanliness, room comfort

Couples weekend away

Fantastic accommodation convenient location and easy to get around
Stayed 2 nights in May 2025

10/10 Excellent

Rp

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant Hotel. Centrally located. I'm so happy with the services that Ashleigh provided me as my flight was late, accommodated me with check out & gave me access to the library to complete my work. She is an absolute asset to you! Thanks Ash! Will definitely see your Hotel again.
Stayed 2 nights in Jun 2025

8/10 Good

InSquare FIT

Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Surprisingly disappointing

I was excited to be staying at Peppers for a weekend. Things started poorly as at check in they couldn’t take a digital card - surprising in 2025. Then they informed us that room cards are 20 dollars if lost - a lot for a piece of cardboard … ok but not what any other hotel does. Then they gave us our room (see pic). A “deluxe” room with not a foot clearance around the queen bed - not enough room for a suitcase. Personally, I find this deceptive conduct when you compare it to the deluxe room pictures on their ads. Bait and switch. Fortunately we were looking forward to the hot pool in the building which is the number 1 reason we booked the room. It was ‘Closed for maintenance’ and they were not fixing it on a weekend … better to inconvenience guests than spend a little extra to do maintenance on a weekend I guess. Overall the experience was unnecessarily disappointing and I would certainly stay at other places that offer more for the same price.
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Great location, terrific amenities. Helpful staff.
Stayed 2 nights in May 2025

8/10 Good

Anita

Stayed 1 night in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Kellie

Business traveller
Disliked: Cleanliness
Nice convenient hotel sloth mould in the shower
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Ideal

Great 2 bedroom apartment. Great location
Stayed 3 nights in Apr 2025

4/10 Poor

Hui

Disliked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, amenities
Great stay with my family
Stayed 1 night in Dec 2024

8/10 Good

Ryan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. Hotel is in good walkable distance from Southbank/Crown area and has a tram stop out the front. Supermarket very close by. Unfortunately, pre-stay communication was poor and check-in was very lengthy.
Stayed 1 night in Mar 2025

10/10 Excellent

Bill

Liked: Cleanliness, room comfort

Great place to stay.

The accommodation was excellent, separate lounge, kitchen/dining areas with one bedroom and bathroom. All at a very reasonable price and in an excellent location.
Stayed 1 night in Mar 2025

6/10 Okay

Derek

Liked: Cleanliness, room comfort

Well done Robbie

On arrival the entrance was not what I expected for a hotel entrance then the reception guy was on the phone dealing with another customer so had to wait some time to check in despite there being more staff on the bar next to the reception not serving anyone then another person arrived to check us in and they did say we had been upgraded from our original booking however we had a two bedroom apartment rather then the one bedroom I had booked but we were on the corner of a very busy intersection roadway and opposite a tram line with the motorway visible and at room height so not sure it was an upgrade the swimming pool Was not what I had expected but the pictures don’t show the traffic noise BUT on the positive a very good chap called Robbie who was not a regular worker at this hotel was very helpful when I couldn’t order a delivery pizza from my phone he help by not only ordering it but he even delivered it to my room when it arrived at reception you need more Robbie’s working at the hotel
Stayed 4 nights in Feb 2025

8/10 Good

Lucas

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The staff were excellent. However the enclosed patio which states no smoking stank of cigarette smoke which stirred up my daughters asthma and the shower was very mouldy. Great location 3 minutes walk to the crown and Southbank breakfast was sufficient and excellent barista coffee which was additional on top of breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Neta Ellen Ivy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very happy with stay!,room clean quiet and staff very helpful! Only complaint was the room delivery for breakfast which was quite speedy but unfortunately not hot!
Stayed 3 nights in Jan 2025

8/10 Good

Basilios

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice modern apartment and great location close to crown casino and southbank.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Melbourne Stay

Located behind Crown. Easy walk to crown restaurants but a 20min walk to CBD. Room was comfortable. No storage cupboards and room space tight for suitcases. Coffee machine, washing machine and dryer provided.
Stayed 5 nights in Dec 2024

6/10 Okay

Molydaya

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
On arrival there were no slippers, bottle water, bathroom amenities such as toothbrush & toothpaste, shower cap. Also called reception 4 times and no answer until the 5th call. Called up housekeeping no answer as well, I needed new towels unfortunately had to use the same ones because no one answered my calls or even returned my calls. Will explore other hotels.. thanks.
Stayed 1 night in Dec 2024

8/10 Good

Fiona

Business traveller
Liked: Cleanliness
Room was clean and comfortable enough. The air conditioning is only in the living room so the bedroom was hot. The front desk staff were not very friendly upon checkout and seemed like they didn’t want to be there.
Stayed 1 night in Dec 2024

8/10 Good

JAKE

Liked: Cleanliness, property conditions & facilities
great location and would stay again only gripe is the couch is not comfortable ( so hard) so you couldn't sit and watch TV at the end of the day . Its on a main road so a tad noisy but that didn't bother us
Stayed 3 nights in Nov 2024

10/10 Excellent

Ainslie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location with a tram stop outside. Servo with a cafe right across road or walking distance to some supermarkets. Casino a 2 minute walk away
Stayed 2 nights in Oct 2024

10/10 Excellent

Victor

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024