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Aparthotel

Shadow Play by Peppers

4.5 star property

Photo gallery for Shadow Play by Peppers

In-room safe, desk, laptop workspace, soundproofing
Exterior
In-room safe, desk, laptop workspace, soundproofing
Outdoor pool, pool loungers
Outdoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
308 – 320 City Road, Southbank, VIC, 3006
  • Place, Melbourne Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, Crown Casino
    ‪5 min walk‬
  • Place, Collins Street
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

  • 43 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 2 Bedrooms, 2 Bathrooms

Deluxe Apartment, 2 Bedrooms, 2 Bathrooms

Deluxe Apartment, 2 Bedrooms, 2 Bathrooms

  • 66 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Room, 2 Bedrooms, Corner

Deluxe Room, 2 Bedrooms, Corner

Deluxe Room, 2 Bedrooms, Corner

  • 66 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Room, 2 Bedrooms

Deluxe Room, 2 Bedrooms

Deluxe Room, 2 Bedrooms

  • 57 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Single Beds

View all photos for Penthouse, 3 Bedrooms (Apartment)

Penthouse, 3 Bedrooms (Apartment)

Penthouse, 3 Bedrooms (Apartment)

  • 116 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds OR 2 Queen Beds and 4 Single Beds

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The price is AU$169
includes taxes & fees
17 May - 18 May
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About the area

Melbourne

Shadow Play by Peppers is centrally located in Melbourne, a 4-minute walk from Crown Casino and 6 minutes by foot from Melbourne Convention and Exhibition Centre. .This luxury aparthotel is 0.7 mi (1.1 km) from South Melbourne Market and 0.8 mi (1.3 km) from Collins Street.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Melbourne Convention and Exhibition Centre - 3 min walk - 0.3 km
  • Crown Casino - 5 min walk - 0.5 km
  • SEA LIFE Melbourne - 10 min walk - 0.9 km
  • Collins Street - 12 min walk - 1.0 km
  • Melbourne Central - 3 min drive - 1.9 km

Getting around

  • Flagstaff Station - 3 min drive
  • Southern Cross Station - 15 min walk
  • Melbourne, VIC (MEB-Essendon) - 24 min drive

Restaurants

  • ‪Velvet Bar - ‬6 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Baci - ‬6 min walk
  • ‪O3 - ‬6 min walk
  • ‪KFC - ‬4 min walk

About this property

Shadow Play by Peppers

Shadow Play by Peppers offers 75 air-conditioned accommodations with washers/dryers and espresso makers. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided once per stay.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 75 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. This aparthotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Planning an event in Melbourne? This aparthotel has 0 square feet (0 square meters) of space consisting of conference space and meeting rooms. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Shadow Play by Peppers has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured valet parking on site (AUD 60 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 10 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Dining

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 32 for adults and AUD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Dining table
  • Limited room service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with cable channels
  • Library
  • Pay films

Outdoor areas

  • Outdoor furniture
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Conference space
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Housekeeping available once per stay
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city centre
  • Near an outlet shopping centre

Things to do

  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 75 units
  • Banquet hall
  • Soundproofing
  • Vegetarian dining options

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:

Return the keys

Room Keys provided must be returned to Reception on Check-out. Lost key Fees apply.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 50.0 per night

Cribs (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 15 for children
  • Secured valet parking fee: AUD 60 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shadow Play Peppers Aparthotel Southbank

Shadow Play Peppers Aparthotel

Shadow Play Peppers Southbank

Shadow Play Peppers

Shadow Play by Peppers Southbank

Shadow Play by Peppers Aparthotel

Shadow Play by Peppers Aparthotel Southbank

Shadow Play by Peppers Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 153 out of 269 reviews
Rating 8 - Good. 74 out of 269 reviews
Rating 6 - Okay. 28 out of 269 reviews
Rating 4 - Poor. 11 out of 269 reviews
Rating 2 - Terrible. 3 out of 269 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Claire

Liked: Cleanliness, amenities
Spotless room and staff brilliant
Stayed 3 nights in Jan 2026

10/10 Excellent

Simone

Romm was clean,
Stayed 1 night in Jan 2026

6/10 Okay

Mrs Rovsen

Travelled with family
Liked: Cleanliness
The room was nice and clean. However, the hotel wasn't up to standards in certain areas. We ordered room service one time and in their menu, no allergen info was provided. As a vegan I put a note in our order for the bread and chips we ordered. Asked for tomato sauce for instance mentioning I'm vegan. They sent a mayonnaise and the bread was cooked in animal fat. Mind you our room service came over and hour later. None of this info was mentioned in the menu and my note was disregarded. Breakfast, I asked for margarine for our 5 day stay and I was only offered a free coffee for the inconvenience but they didn't provide any margarine nor vegan friendly options for breakfast. Luggage storage was another issue. On our arrival we left our luggage until check in time but the whole time luggage was kept behind the counter with an easy access to anyone who walks in. Breakfast staff need more training in providing clean tables in timely manner. It would be more efficient once they clear a table they wipe straight after. Couple of days we had to wait for them to come and clean after we asked. And they seemed to show no urgency. We also understand they try to create an ambiance with their lights but the foyer and breakfast room lacking of light is a real issue. It's nice to have a pool on a hot day but not enough space for more than 2,3 people in it. May be combine the BBQ area for a bigger pool and seating space?
Stayed 5 nights in Jan 2026

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely and clean. Staff were very helpful and friendly . Location is great. Close to the casino, Melbourne CBD, DFO, Tram to the city and St. Kilda. Easy walk to all the restaurants on Southbank. Only disappointment was the size of the pool. Overall our stay was really enjoyable
Stayed 4 nights in Jan 2026

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms
Stayed 3 nights in Dec 2025

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Friendly staff. Good value buffet breakfast
Stayed 5 nights in Dec 2025

10/10 Excellent

Caleb

Stayed 3 nights in Dec 2025

8/10 Good

Jade, Corryong

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was spotless and had great service. The shower going hot and cold is a real issue, especially with kids. This is the only complaint about our stay, everything else such as location, layout and accessibility with a pram was fabulous.
Stayed 3 nights in Dec 2025

10/10 Excellent

Terree

Travelled with group
Liked: Cleanliness, room comfort
Great location , amazing lady on the desk , very helpful
Stayed 1 night in Dec 2025

8/10 Good

Matthew

Stayed 3 nights in Nov 2025

10/10 Excellent

Sharee

Travelled with group
Liked: Cleanliness, amenities
Wall lovely
Stayed 1 night in Oct 2025

10/10 Excellent

Adesoji

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

DEBRA

Liked: Cleanliness, property conditions & facilities
Staff helpful & room clean Upgraded
Stayed 2 nights in Oct 2025

6/10 Okay

Dean

Business traveller
Liked: Cleanliness, room comfort
Note that reception is NOT 24 hours as stated on Hotels.com
Stayed 1 night in Oct 2025

8/10 Good

TONY

Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Sep 2025

10/10 Excellent

Ruth

Business traveller
Liked: Cleanliness, room comfort
Staff very friendly & helpful. A few more standard tea-bags would have been appreciated, instead of all the herbal ones. Very comfortable stay.
Stayed 3 nights in Sep 2025

8/10 Good

MISS G N

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jordan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, great breakfast. Room was perfect along with the amenities.
Stayed 5 nights in Aug 2025

10/10 Excellent

Adesoji

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Bill

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Price, room was always cold, Water was cold. In house restaurant had very poor choice. In general, very poor hotel for price, certainly woundnt stay again
Stayed 5 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness

A pleasant stay

Good location, apartment for a family was on the small side but we managed ok. Hot water system was impossible to regulate, other than that it was a pleasant stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ryan

Liked: Cleanliness, room comfort

Couples weekend away

Fantastic accommodation convenient location and easy to get around
Stayed 2 nights in May 2025

10/10 Excellent

Rp

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant Hotel. Centrally located. I'm so happy with the services that Ashleigh provided me as my flight was late, accommodated me with check out & gave me access to the library to complete my work. She is an absolute asset to you! Thanks Ash! Will definitely see your Hotel again.
Stayed 2 nights in Jun 2025

8/10 Good

InSquare FIT

Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Surprisingly disappointing

I was excited to be staying at Peppers for a weekend. Things started poorly as at check in they couldn’t take a digital card - surprising in 2025. Then they informed us that room cards are 20 dollars if lost - a lot for a piece of cardboard … ok but not what any other hotel does. Then they gave us our room (see pic). A “deluxe” room with not a foot clearance around the queen bed - not enough room for a suitcase. Personally, I find this deceptive conduct when you compare it to the deluxe room pictures on their ads. Bait and switch. Fortunately we were looking forward to the hot pool in the building which is the number 1 reason we booked the room. It was ‘Closed for maintenance’ and they were not fixing it on a weekend … better to inconvenience guests than spend a little extra to do maintenance on a weekend I guess. Overall the experience was unnecessarily disappointing and I would certainly stay at other places that offer more for the same price.
Stayed 2 nights in Jun 2025