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Peppers Southern Cross Melbourne

5.0 star property

Photo gallery for Peppers Southern Cross Melbourne

Miscellaneous
Pool
Premium bedding, pillow-top beds, minibar, in-room safe
Apartment, 2 Bedrooms
Peppers Queen-Queen Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
679 Latrobe Street, Docklands, VIC, 3008
  • Place, Marvel Stadium
    ‪1 min walk‬
  • Place, Collins Street
    ‪9 min walk‬
  • Place, Queen Victoria Market
    ‪15 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪18 min drive‬

Room options

View all photos for Peppers King Room

Premium bedding, pillow-top beds, minibar, in-room safe

Peppers King Room

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Peppers King Room with Balcony

Premium bedding, pillow-top beds, minibar, in-room safe

Peppers King Room with Balcony

8.8 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Peppers Petite Queen Room

Peppers Petite Queen Room

Peppers Petite Queen Room

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Peppers Queen-Queen Room

Peppers Queen-Queen Room

Peppers Queen-Queen Room

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Bedroom Hotel Room with Balcony

Premium bedding, pillow-top beds, minibar, in-room safe

2 Bedroom Hotel Room with Balcony

  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for 2 Bedroom Hotel Room

Premium bedding, pillow-top beds, minibar, in-room safe

2 Bedroom Hotel Room

  • 46 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for 2 Bedroom Suite

Premium bedding, pillow-top beds, minibar, in-room safe

2 Bedroom Suite

  • 58 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Peppers King Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Peppers King Suite

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds

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About the area

Melbourne

Peppers Southern Cross Melbourne is centrally located in Melbourne, a 1-minute walk from Marvel Stadium and 11 minutes by foot from Collins Street. .This family-friendly hotel is 1.1 mi (1.8 km) from Melbourne Convention and Exhibition Centre and 1.3 mi (2.1 km) from Crown Casino.

What's nearby

  • Marvel Stadium - 1 min walk - 0.1 km
  • Collins Street - 9 min walk - 0.8 km
  • Queen Victoria Market - 15 min walk - 1.3 km
  • SEA LIFE Melbourne - 15 min walk - 1.3 km
  • Melbourne Central - 19 min walk - 1.6 km

Getting around

  • Southern Cross Station - 9 min walk
  • Flagstaff Station - 11 min walk
  • Melbourne Airport (MEL) - 22 min drive

Restaurants

  • ‪Medallion Club - ‬3 min walk
  • ‪Victory Room - ‬4 min walk
  • ‪Garden Gate Bar - ‬3 min walk
  • ‪Mr Grazier - ‬5 min walk
  • ‪Moon Dog Doglands - ‬1 min walk

About this property

Peppers Southern Cross Melbourne

Peppers Southern Cross Melbourne offers 87 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. In-room massages and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 87 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Peppers Southern Cross Melbourne has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 49 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 30 for adults and AUD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • Cot (surcharge)
  • In-room babysitting
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (180 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The property charges 1.1 percent for credit card payments

The front desk is open Sunday - Wednesday (6:00 AM - midnight) and Thursday - Saturday (6:00 AM - 6:30 AM)

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for AUD 60 per night

Cribs (infant beds) are available for AUD 20 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 30 for adults and AUD 15 for children
  • Covered self parking fee: AUD 49 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers buggy drop-off services to the Etihad Stadium concourse and Southern Cross Station.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Peppers Docklands Hotel

Peppers Docklands

Peppers Docklands

Peppers Docklands Melbourne Hotel

Peppers Docklands Melbourne Docklands

Peppers Docklands Melbourne Hotel Docklands

Peppers Southern Cross Melbourne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 567 out of 1000 reviews
Rating 8 - Good. 268 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mathew, Ocean Grove

Liked: Cleanliness, amenities, property conditions & facilities
,
Stayed 1 night in Feb 2026

10/10 Excellent

Jade

Stayed 4 nights in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Room was spot on
Stayed 2 nights in Feb 2026

4/10 Poor

Deric

Business traveller
Disliked: Cleanliness, staff & service, amenities
Questionable housekeeping. No hand or face towel readily available in the room. Most of the Staff are very clinical and not as Friendly compare to my previous stay.
Stayed 5 nights in Jan 2026

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good staff, nice spacious rooms.
Stayed 1 night in Jan 2026

6/10 Okay

Jeremy

Stayed 1 night in Jan 2026

4/10 Poor

Lana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is far below the standard it presents online. The room was extremely dark, with almost no natural light. It felt like a tunnel, made worse by very dark interior features. The artificial lighting was poor and impractical — even basic things like doing makeup were difficult. Cleanliness was a major issue. There was no mattress protector, only a thin sheet directly on a visibly stained mattress. The duvet had no cover and was placed directly on the bed, which raised serious hygiene concerns. The bathroom was particularly filthy: the sink was yellowed and grimy, with visible marks and dirt on the tiles above it — I actually gagged while brushing my teeth. There were also visible stains, water marks, and hair elsewhere in the bathroom. The carpet throughout the room had hair everywhere, making the room feel unhygienic and uncomfortable. When I checked under the bed while packing, it had clearly not been vacuumed or moved — I found a small tester perfume bottle and a hair clip. I didn’t want to look any further. The swimming pool area is poorly maintained. Despite looking modern in photos, it felt neglected in reality. Sun loungers were broken and the area was dirty and uninviting. The corridors also had a strong curry smell, which was unpleasant and overwhelming. Service was poor. After housekeeping, basic items like coffee and sugar were not replenished. I had to call reception multiple times to request them, and it took a very long time for anyone to respond.
Stayed 3 nights in Jan 2026

4/10 Poor

kieran

Travelled with partner
Liked: Cleanliness
The room was of a poor standard, with very little natural light and an awkward layout. It felt as though the space had been forced into an area not originally intended to be a room.
Stayed 2 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Great price, breakfast was excellent and tram stop right outside made this a great stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Georgia

Stayed 4 nights in Jan 2026

6/10 Okay

Daniel

Stayed 2 nights in Jan 2026

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
All good!
Stayed 5 nights in Jan 2026

10/10 Excellent

Ashlee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely, clean good sixlze and comfortable bed. Location was perfect to go to Marvel Stadium and easy access to trams to go do shopping and eat dinner in The District Docklands.
Stayed 1 night in Jan 2026

2/10 Terrible

Brett

Travelled with family, Business traveller
Disliked: Amenities
Felt like I was staying at student accom. Genuinely terrible. One staff member on, zero atmosphere or hospitality. Rude and unhelpful concierge. Small room. Expensive
Stayed 1 night in Jan 2026

4/10 Poor

Peter

Travelled with family
Booking was for 3 adults. Room was only setup for 2. Had to pay extra for rollaway bed which made the room very cramped.
Stayed 1 night in Jan 2026

10/10 Excellent

Deepak, Fairfax

Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Was very enjoyable
Stayed 2 nights in Dec 2025

8/10 Good

Robie

Stayed 1 night in Dec 2025

10/10 Excellent

Liron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gr8!
Stayed 1 night in Dec 2025

6/10 Okay

Wayne

Travelled with partner
Liked: Cleanliness
The room is clean and tidy. The staff are friendly and helpful. I couldn’t turn on the TV using the remote control and had to use the main power switch instead. The staff offered to change the room, but it wasn’t necessary.
Stayed 2 nights in Dec 2025

10/10 Excellent

Heather

Stayed 2 nights in Dec 2025

10/10 Excellent

Andre

Stayed 3 nights in Dec 2025

10/10 Excellent

laura

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
minor cleanliness issues, missed splatters on chairs
Stayed 3 nights in Dec 2025

2/10 Terrible

Yenju

Liked: Cleanliness
The hotels car park was full but lack of instructions and it is hectic traffic to stop over on the side road. Also there were only one person working during the peak hour , it took 30 mins to check in
Stayed 1 night in Dec 2025

10/10 Excellent

Nicholas

Stayed 1 night in Dec 2025