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Crown Promenade

Hotel Class
4.5 out of 5

Information

Reviews

4.7 / 5Exceptional
1,795 reviews

Amenities

  • Pool
  • Spa
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Crown Casino and Entertainment Complex
    5 min walk
  • Popular Location
    Eureka Tower
    8 min walk
  • Popular Location
    SEA LIFE Melbourne
    10 min walk
  • Airport
    Melbourne, VIC (MEL-Tullamarine)
    27 min drive

Choose dates to view prices

Book online or call:

1800 781 504

    About this area

    Southbank

    Crown Promenade is located in Southbank. Eureka Tower and Federation Square are notable landmarks, and travelers looking to shop may want to visit Melbourne Central and Queen Victoria Market. Check out an event or a game at Marvel Stadium, and consider making time for SEA LIFE Melbourne, a top attraction not to be missed.

    What's nearby

    • Popular Location
      Crown Casino and Entertainment Complex - 5 min walk
    • Popular Location
      Melbourne Convention and Exhibition Centre - 6 min walk
    • Popular Location
      Eureka Tower - 8 min walk
    • Popular Location
      SEA LIFE Melbourne - 10 min walk
    • Popular Location
      National Gallery of Victoria - 13 min walk

    Getting around

    • Flinders Street Station - 12 min walk
    • Flagstaff Station - 19 min walk
    • Melbourne, VIC (MEL-Tullamarine) - 27 min drive

    About this property

    Crown Promenade

    Luxury Southbank hotel in Melbourne Central Business District, walk to Melbourne Convention and Exhibition Centre
    This hotel features 25 indoor pools, a full-service spa, and a casino. Additionally, a restaurant, an outdoor pool, and a fitness center are onsite. All 465 rooms feature thoughtful touches like bathrobes and slippers, along with room service and TVs. Guests will also find coffee makers, hair dryers, and safes.
    Crown Promenade offers 465 accommodations with safes and coffee/tea makers. Televisions come with pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Additionally, rooms include hair dryers and irons/ironing boards. Rollaway/extra beds are also available.
    Guests can indulge in a pampering treatment at the hotel's full-service spa.

    Policies

    Check-in

    Check-in time starts at 2 PM

    Check-out

    Check-out before 11 AM

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are available.

    Pets

    • Pets allowed for an extra charge

    Payment types

    Diners Club
    JCB International
    Mastercard
    American Express
    Visa

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • A pet fee will be charged

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Property is also known as

    • Crown Promenade Hotel Southbank
    • Crown Promenade Hotel
    • Crown Promenade Southbank
    • Crown Promenade Melbourne

    Property amenities

    Internet

    • Available in all rooms: WiFi
    • Available in some public areas: WiFi (surcharge), Wired Internet (surcharge)

    Parking and transportation

    • Self parking (surcharge)

    Food and drink

    • 1 restaurant and 1 coffee shop/café
    • 1 bar
    • Room service available

    Things to do

    • 25 indoor pools
    • Fitness center
    • Full-service spa
    • Golfing
    • Outdoor pool
    • Sauna
    • Shopping
    • Spa tub

    Family friendly

    • 25 indoor pools
    • Dry cleaning service
    • Outdoor pool
    • Rollaway beds available

    Conveniences

    • Elevator
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Dry cleaning service
    • Multilingual staff

    Business services

    • Business center

    Outdoors

    • Terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom

    More

    • Casino

    Room amenities

    Bedroom

    • Rollaway beds available

    Bathroom

    • Bathrobes
    • Free toiletries
    • Hair dryer
    • Shower

    Entertainment

    • Pay movies
    • TV

    Food and drink

    • Coffee/tea maker

    More

    • Iron/ironing board
    • Safe
    • Slippers
    4.7

    Exceptional

    5 - Excellent
    1,330
    4 - Good
    392
    3 - Okay
    56
    2 - Mediocre
    10
    1 - Poor
    7
    4.7
    Cleanliness
    4.5
    Service and Staff
    4.6
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great location

    The hotel is in a great location a short walk from the river with its plentiful bars and restaurants. The city centre is in easy walking distance. During our stay we spent 2 days at the Australian Open tennis and saw a Big Bash 20/20 cricket match at the MCG, these venues are 30 to 40 minute walks from the hotel along the Yarra river.

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Awesome hotel and great staff

    My wife and I had a lovely two nights here and will definitely go back

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    3/5

    Corner King Room - Not at all what is advertised.

    We booked a Corner King room for our anniversary & were very disappointed when the room we were placed in looked nothing like what is advertised on the website. it was the exact layout of a standard room but on the corner of the building. felt very ripped off as the listing shows a corner room with curved windows. spoke with staff regarding this & they offered a free upgrade next time we stay, but to be honest. this was an expensive night as it is, so staying there again is probably not on the cards unless we stay mid week.

    Pros: View was ok, but not what was expected.

    Cons: Be more specific about the rooms. maybe mention the 2 types of king corner rooms & have them listed separately to save disappointment with bookings.

    Location: close to crown & southbank.

    5/5 Excellent

    Only stayed the one night great hotel all staff prompt with service and friendly.

    Pros: Location and great facilities

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