Book Westgate Resorts Kissimmee accommodation from AU$130

Super disappointed. We arrived, checked in, and walked into an older, outdated room that had a smell and wasn’t clean at all—the bathroom and living room were both dirty. I did complain, but it wasn’t really made right. They moved us to a different unit, which was definitely cleaner and remodeled, but we lost the oven and stove… so all the groceries we bought went to waste. My parents had a timeshare here at Westgate years ago, and I’ve always had good experiences—this is the first time I’ve ever not liked it. Just really disappointing overall.

This was the worst hotel I have ever stayed at. Rooms were disgusting, doors didnt lock probably. Staff were rude. The amenities are nothing like pictured. Everything is under maintained! The breakfast well, I wouldnt feed it to my dog! There was a dirty smelly water leak in the roof of the breakfast room! This is the space you serve FOOD! Massive healthcode violation. I would tell everyone not to stay here! Horrible Experience!

The only nice staff was the housekeepers. Front desk staff was below average. Walked into the room, and it looked like the pictures. It was then I realized they only have two nightstand table with no drawers and no areas to put your clothes other than the corner with the hangers by the front door. As well as the only other piece of furniture is the double beds, which is where you will be eating anything you bring into the room. Air conditioner worked. Now the TV, and the remote. Remote didn’t work UNLESS I was standing right in front of it which was more than inconvenient as you could imagine. After the 5 nights I stayed I realized my sleep was so bad because of how thin the walls were. Babies were crying in their own rooms and it sounded like they were outside my door in the hallway. Any time doors were closed nearby it shook the whole room. Onto the bathroom - the worst part of the room. The shower was half glass wall by the shower head and the other half was just open. I don’t know about you but I like to keep heat in my showers as well as WATER. I laughed at how they had a floor towel offered as it did nothing with how much water came out. There was only this small square to put shampoo / conditioners in, no other shelves. & the knobs were confusing every time I went in it which I dreaded. The sink was this small rectangle that also did no justice because water just splashed every where anyways. To top it all off ants crawling everywhere. don’t go even if it’s pretty.

Super

The property was well kept up and felt safe there. The pool are was greaf and enjoyable view from room. The rooms were huge and the beds were fantasic. Definitely when stay again.

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