This was our experience,,,,a nightmare. We had a reservation for 2 adults. We were in town to attend my sisters wedding. At the last minute we needed to bring our 8 year old grandson. Upon checkin we were told he could NOT STAY w us since our reservation was for 2 and no larger rooms were available to us. Mind you, this was said in his presence. How rude and NO OPTIONS!! 😡 we offered to pay an up charge or something. He could share the bed w us.
I’m there for a wedding, now what!?!? Rehearsal was in 2 hours. No where to change or get ready. I’ve traveled the world and never have we experienced such an inconsiderate hotel. Will never recommend this hotel to anyone!