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Sandcastles on the Broadwater

3.5 star property

Photo gallery for Sandcastles on the Broadwater

Dock
3 Bedroom Spa Apartment | Jetted tub
Exterior
Outdoor pool
Individually decorated, individually furnished, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Hot tub
  • Dryer
  • Washer

Explore the area

Map
392-398 Marine Parade, Labrador, QLD, 4215
  • Harbour Town
    ‪3 min drive‬
  • Broadwater Parklands
    ‪3 min drive‬
  • Sea World
    ‪8 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪44 min drive‬

Room options

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | View from room

1 Bedroom Apartment

  • 98 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Living room

2 Bedroom Apartment

  • 125 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Spa Apartment

2 Bedroom Spa Apartment | View from room

2 Bedroom Spa Apartment

  • Water view
  • 130 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 3 Bedroom Spa Apartment

3 Bedroom Spa Apartment | Balcony

3 Bedroom Spa Apartment

  • Water view
  • 142 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

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Outdoor pool, open 8:00 AM to 9:30 PM, pool umbrellas, pool loungers

Blue Waters Apartments

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry
4.0 out of 5, Very good, (1000)
The price is AU$400
for 1 room
includes taxes & fees
14 May - 15 May
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About the area

Gold Coast

With a stay at Sandcastles on the Broadwater in Gold Coast (Labrador), you'll be within a 10-minute drive of Cavill Avenue and Slingshot. .This family-friendly aparthotel is 6.9 mi (11.2 km) from The Star Gold Coast and 7.4 mi (12 km) from Warner Bros. Movie World.
View more Aparthotels in Gold CoastOpens in a new window

What's nearby

  • Harbour Town - 3 min drive - 2.8 km
  • Broadwater Parklands - 3 min drive - 3.1 km
  • Gold Coast Aquatic Centre - 4 min drive - 3.2 km
  • Sea World - 8 min drive - 7.5 km
  • Doug Jennings Park - 11 min drive - 9.7 km

Getting around

  • Helensvale Station - 12 min drive
  • Cypress Avenue Station - 13 min drive
  • Coolangatta Airport (OOL) - 44 min drive

Restaurants

  • ‪The Grand Hotel - ‬7 min walk
  • ‪Charis Seafoods - ‬5 min walk
  • ‪Montezuma's - ‬17 min walk
  • ‪Sushi Train - ‬15 min walk
  • ‪Baskin-Robbins - ‬11 min walk

About this property

Sandcastles on the Broadwater

Family-friendly aparthotel with a fitness center and an outdoor pool
Sandcastles on the Broadwater offers 25 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 25 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.

Languages

English

Property amenities

Beach

  • Sandy beach nearby
  • Beach towels

Pool/Spa

  • Hot tub
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Family friendly

  • Babysitting (surcharge)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per night

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Arcade/game room
  • Gym
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 25 units
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 1:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night
Cribs (infant beds) are available for AUD 6.0 per day

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: AUD 6.0 per day
  • Rollaway bed fee: AUD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 500 MB per room, per stay.

We should mention

This property does not have elevators

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Sandcastles Broadwater
Sandcastles Broadwater Apartment Labrador
Sandcastles Broadwater Labrador
Sandcastles On The Broadwater Hotel Labrador
Sandcastles On The Broadwater Labrador, Gold Coast, Australia
Sandcastles Broadwater Apartment
Sandcastles on the Broadwater Labrador
Sandcastles on the Broadwater Aparthotel
Sandcastles on the Broadwater Aparthotel Labrador

Sandcastles on the Broadwater Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 222 out of 516 reviews
Rating 8 - Good. 211 out of 516 reviews
Rating 6 - Okay. 56 out of 516 reviews
Rating 4 - Poor. 20 out of 516 reviews
Rating 2 - Terrible. 7 out of 516 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff member at check in was friendly and helpful. The location is fantastic, amd we were lucky enough to have a room with water views and a balcony to have dinner and watch the summer storms roll in. Even though it is situated near the highway, we could not hear any traffic noise inside, nor noise from any other apartment. The room was clean and spacious. It is close to shops and not far from the centre of Surfers Paradise. The amenities such as the pool and gym are great as is the allocated parking spot. The only thing that would make it better would be a lift so that people who are unable to walk up stairs could stay. We enjoyed our visit, and would be happy to stay again.
Stayed 4 nights in Jan 2025

10/10 Excellent

mingqing

Liked: Cleanliness, property conditions & facilities
Family friendly apartment, close to beach, very convenient position
Stayed 6 nights in Jan 2025

10/10 Excellent

HEAJIN

Travelled with family
Liked: Cleanliness, room comfort
It was an old but well-maintained establishment, making it clean and comfortable. We plan to return since it is affordable and conveniently located.
Stayed 3 nights in Jan 2025

10/10 Excellent

Karen

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had 2 apartments for ourselves and family, both apartments were very clean and comfortable with everything you would need for a long stay. Nice out look towards the beach. Also had a swimming pool and free underground car park.
Stayed 6 nights in Nov 2024

10/10 Excellent

Drew

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Thanks heaps for an awesome stay, was a great place and super chill. Other guests were super friendly too. Loved the lizard too!
Stayed 9 nights in Oct 2024

10/10 Excellent

Tony

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about this place.
Stayed 2 nights in Oct 2024

4/10 Poor

Samrat

Disliked: Cleanliness, property conditions & facilities
Property old, tired and lacked storage of clothing and luggage. Cleanliness and maintenance does not match the price. No lifts from carpark to apartment. We requested an apartment with less flight of stairs but did not get one.
Stayed 5 nights in Sep 2024

8/10 Good

Cortney

Travelled with family and small children
Liked: Amenities
Sandcastles Apartments are great for a family holiday. The pool is amazing, the grounds are well kept, the ladies on reception are fantastic and the location is good if you want to be out of the hustle and bustle of Surfers but close enough to everything. I would stay here again but I would request a different apartment. We had a ground floor apartment right on the main road and it was very noisy, especially cars taking off from the traffic lights late at night right outside our bedroom. The apartment was also in need of some refurbishments and repairs. We did get this apartment at a great price for the week so that may have been taken into account and I would say that the value outweighed the negatives. All in all, great stay on the Gold Coast! Thank You!
Stayed 7 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Madeline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time with my family in the 3 bedroom spa apartment was very spacious and comfortable for a 5 day getaway very close to the shops and dining areas great location. Beautiful pool and bbq area aswell. Lady at the reception was veey helpful also and accomidating with late check in. Thank you
Stayed 5 nights in Sep 2024

10/10 Excellent

Alison

Liked: Cleanliness, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay. Great swimming pool and close to shopping
Stayed 2 nights in Aug 2024

8/10 Good

Hayley

Liked: Cleanliness, property conditions & facilities
Fantastic place great spot for buses and walks along the front
Stayed 7 nights in Aug 2024

4/10 Poor

gary

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
very welcoming and friendly staff
Stayed 2 nights in Aug 2024

8/10 Good

Liz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We booked at Sandcastles on the Broadwater as it was close to where my daughter lived. Lovely clean units that have aged a little, but suited our purpose as we needed the three bedroom. However it doesn’t have an elevator and if coming up from the garage where your car is parked, it’s four flights of stairs. Doesn’t sound like much, but it is when lugging up your bags. Also no rubbish chute. So the same when you have to removed all of your rubbish throughout your stay. The only other thing is the traffic noise, at times it can be very loud. Other than that, staff are lovely, you can hire beach towels that save you packing one and it’s located in a good area. It’s close to supermarkets, pubs, cafes and Harbour town is about a five minute drive for all your shopping needs.
Stayed 7 nights in Jul 2024

8/10 Good

Vicky

Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Great for families, pool was awesome, loved the walk to the beach, coffee shops and restaurants nearby were excellent. Fantastic customer service. We will be back!
Stayed 5 nights in Apr 2024

10/10 Excellent

Kalyan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything its in central location for all amenities
Stayed 2 nights in Jun 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, room comfort

What you would expect for the money.

This was an older complex , showing some signs of tiredness. Having said that it is in a good location with easy access to parking and to the unit. The unit has everything you need for a comfortable stay. The only thing that needs attention is the beds as the mattresses are probably a little over their use by. We would stay here again as it is good value.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Stayed 2 nights in Jun 2024

4/10 Poor

Na, Brisbane

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Megan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Sandcastles was immaculately cleaned and the staff are so friendly and accommodating.
Stayed 2 nights in May 2024

10/10 Excellent

Aaron

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, happy to help. Easy access with great views. Well equipped apartment that was nice and clean.
Stayed 5 nights in May 2024

8/10 Good

Carmel

Travelled with family
Liked: Cleanliness, amenities
Convenient, self contained, good secure parking, close to shopping centres and gold coast attractions. Air conditioning needs cleaning. Update cookware.
Stayed 8 nights in Apr 2024