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Aparthotel

Peppers Broadbeach

5.0 star property

Photo gallery for Peppers Broadbeach

2 outdoor pools
2 bedrooms, minibar, in-room safe, desk
Exterior
2 bedrooms, minibar, in-room safe, desk
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Dryer
  • Kitchen
  • Washer
  • Parking available

Explore the area

View map
21 Elizabeth Ave, Broadbeach, QLD, 4218
  • Gold Coast Convention and Exhibition Centre
    ‪5 min walk‬
  • Pacific Fair Shopping Centre
    ‪7 min walk‬
  • The Star Gold Coast
    ‪7 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Ocean)

Suite, 1 Bedroom (Ocean)

Suite, 1 Bedroom (Ocean)

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

2 bedrooms, minibar, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Ocean)

2 bedrooms, minibar, in-room safe, desk

Suite, 2 Bedrooms (Ocean)

  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Sky View)

2 bedrooms, minibar, in-room safe, desk

Suite, 2 Bedrooms (Sky View)

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 3 Bedrooms (Sky Home)

2 bedrooms, minibar, in-room safe, desk

Room, 3 Bedrooms (Sky Home)

  • Sleeps 7
  • 3 Double Beds

View all photos for Suite, 2 Bedrooms

2 bedrooms, minibar, in-room safe, desk

Suite, 2 Bedrooms

  • Sleeps 5
  • 2 Queen Beds

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About the area

Gold Coast

Located in Gold Coast (Broadbeach), Peppers Broadbeach is within a 15-minute walk of The Star Gold Coast and Gold Coast Convention and Exhibition Centre. .This luxury aparthotel is 0.5 mi (0.8 km) from Pacific Fair Shopping Centre and 2.3 mi (3.6 km) from Cavill Avenue.
View more Aparthotels in Gold CoastOpens in a new window

What's nearby

  • The Oasis - 1 min walk - 0.0 km
  • Gold Coast Convention and Exhibition Centre - 5 min walk - 0.5 km
  • Pacific Fair Shopping Centre - 7 min walk - 0.6 km
  • Broadbeach Beach - 7 min walk - 0.6 km
  • The Star Gold Coast - 7 min walk - 0.6 km

Getting around

  • Broadbeach South Light Rail Station - 10 min walk
  • Varsity Lakes Station - 22 min drive
  • Coolangatta Airport (OOL) - 36 min drive

Restaurants

  • ‪Bistro On3 - ‬4 min walk
  • ‪The Loose Moose - ‬3 min walk
  • ‪Room81 - ‬3 min walk
  • ‪Sonder Broadbeach - ‬5 min walk
  • ‪Guzman Y Gomez - ‬1 min walk

About this property

Peppers Broadbeach

Luxury aparthotel with 2 outdoor pools and a fitness center
Peppers Broadbeach offers 147 accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas. A pillow menu is available. Plasma televisions come with cable channels and pay movies. Accommodations at this 5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 147 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. Plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a sauna and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and a picnic area.
Take advantage of the aparthotel's room service (during limited hours).
Featured amenities include a business center, limo/town car service, and express check-out. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Room service (during limited hours) is available.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 2 outdoor pools
  • Hot tub
  • In-room massages
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limo/town car service
  • Covered parking on site (AUD 20 per night)
  • Limited on-site parking

Family friendly

  • Cot: AUD 10 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Dining

  • Limited room service
  • Minibar

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • Pay films
  • Plasma TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Desk
  • Meeting room

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Near the sea

Things to do

  • Gym
  • Golf lessons nearby
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 147 units
  • 2 buildings
  • 50 floors
  • Built in 2010
  • Garden

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 22 per person
  • Covered self parking fee: AUD 20 per night
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 5:00 PM to 10:00 PM

Property is also known as

Broadbeach Peppers
Peppers Broadbeach Aparthotel
Peppers Aparthotel Broadbeach
Peppers Broadbeach
Peppers Broadbeach Gold Coast
Peppers Broadbeach Hotel Broadbeach
Peppers Broadbeach Aparthotel
Peppers Broadbeach Broadbeach
Peppers Broadbeach Aparthotel Broadbeach

Reviews

Peppers Broadbeach Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1367 out of 1853 reviews
Rating 8 - Good. 349 out of 1853 reviews
Rating 6 - Okay. 87 out of 1853 reviews
Rating 4 - Poor. 36 out of 1853 reviews
Rating 2 - Terrible. 14 out of 1853 reviews

Reviews

8/10 Good

Mrs. Yan Siu Fong

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is spacious and clean. I will give it all 5 stars except for the fact that during our 3 day stay, the pump in the heated swimming pool is out of order. The manager has told us that if the pool cannot be fixed, they may arrange the guests to swim in the adjacent Sofitel hotel. Unfortunately, we have to leave after the 3 days' stay and would be grate if the arrangement can be made as soon as the pool matter is unsolved.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lu

Business traveller
Liked: Cleanliness, room comfort
The phone call from Mandy previous day was lovely. All receptionists were extremely helpful and professional.
Stayed 1 night in May 2025

10/10 Excellent

Prue

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Christine

Travelled with family, Travelled with partner
Very very close to dinning and shopping & it was Blues festival so was great atmosphere. Room was big & spacious. Very limited glasses and bowls & plates & platers etc for such a large kitchen. Towels were quite old and need to be replaced with new ones is my recommendation. Hall way to room absolutely stunk . Not sure if it was because it was close to a rubbish shoot or not . Wish we had enquired about that smell. Staff were lovely.
Stayed 5 nights in May 2025

2/10 Terrible

Joel

Disliked: Cleanliness, property conditions & facilities
Stains, mould and leaky plumbing. I sent Peppers Broadbeach a complaint with the opportunity to acknowledge the many hygiene issues with the room but it has been seemingly ignored. The chairs had a lot of visible mould, the floor had multiple stains and the bath taps leaked water all over the floor requiring us to use our robes and towels to stop a flood. Wild that staff have been through this room, seen these issues and ignored them.
Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Feb 2025

6/10 Okay

Nerilee

Travelled with family and small children
Liked: Amenities
Peppers is in a great location, lots to do around Broadbeach. We booked an "ocean view" room as per Wotif description, but our room was not with an ocean view. Reception kindly changed our room to one that did have a limited beach view which was appreciated, but not what we paid for. We would have chosen a different place to stay had we known we would be looking at the back of other buildings. This was not what we thought we were booking as per the description and photos in the listing.
Stayed 2 nights in Feb 2025

10/10 Excellent

THERESE AND NAJIB

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Close to beach, shops, restaurants ,transport. Clean apartment with generous supplies of everything needed, and nice view of the beach. Overall a great experience.
Stayed 5 nights in Feb 2025

6/10 Okay

Michael

Liked: Cleanliness
Stayed 13 nights in Feb 2025

10/10 Excellent

Richard

Stayed 4 nights in Feb 2025

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities
Wonderful stay, thank you
Stayed 4 nights in Feb 2025

6/10 Okay

Jamie, St Helena

Liked: Cleanliness
No aircon working on bedrooms, was very hot and barely slept
Stayed 1 night in Jan 2025

10/10 Excellent

Karl, Port moody

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lication: Ideal as it is a block from the beach and restaurants are even closer. The tram stop is about 3 blocks away. Property: Wonderful. We had a sea view apartment with balcony. Very clean and quiet. 2 pools and a gy. Property is in good condition. Room: Great apartment with seperate bedroom, full kitchen and large balcony. Very clean and quiet. I would certainly stay here again.
Stayed 5 nights in Feb 2025

10/10 Excellent

Abby

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Oct 2024

4/10 Poor

Yu

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Overall is good, but internet is slow, TV wasn’t working after power being restored. Shower was cold. No enough hot water in the morning .
Stayed 1 night in Jan 2025

10/10 Excellent

karen

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kylie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Barry

Liked: Cleanliness, room comfort

Great location

Clean, spacious and well located
Stayed 5 nights in Jan 2025

4/10 Poor

Lorraine

Travelled with family
Disliked: Cleanliness, room comfort

Bed bugs!

We booked a 2 bedrooms apartment. When checked in the apartment they gave us was very worn and tired. We found bed bugs stains in the bed and immediately asked to be given a different apartment. The receptionist told us that they will ask housekeeping to check on it. I said that’s not acceptable. We had just come off a 13 hours international flight and really wanted to get settled He then told us to wait in the unit for the manager to call us. An hour passed and no call from management. I had to go back to reception to track down the manager myself. We finally got a different apartment in better condition and no bed bugs. Another surprise was that even though they are a hotel, there is no service provided to the rooms, not even emptying trash or refreshing towels.
Stayed 2 nights in Dec 2024

8/10 Good

Mr Grant

Liked: Cleanliness
Side door entry to hotel was closed poor signage as to where entry was
Stayed 2 nights in Jan 2025

10/10 Excellent

Yunus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient close to all restaurants and woolies highly recomended 5 star hotel in the gold coast especially for family holiday.
Stayed 2 nights in Dec 2024

8/10 Good

Robyn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Zhuoming, Los Gatos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place for a family with kids. The kitchen & laundry facilities are very convenient. Great view.
Stayed 3 nights in Dec 2024

6/10 Okay

Connie

Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Vanessa

Liked: Cleanliness
Location Close from beach No daily service, would have preferred this
Stayed 3 nights in Dec 2024