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Ernesto at check was beyond helpful. Cleared up a mixup with our reservation in no time. The entire resort is fantastic! The adult pool needs to be refurbished a bit, but was very serene for relaxing. Overall an excellent stay!

Everything would be great if they had more towels, I checked in with 3 guest and I only had two towel in the room and asked for more towels and the lady asked me when I was I checking out, what do you mean I need a towel per person then we had to wait because they were washing them, the pool towel same thing they did not have any available we also had to wait so I had to walk in dripping wet to get towels when they were done washing them and the one was ripped along the side other then that hotel was clean and easy to get in and out of but a let down will not be back

Clean room

Nice resort, all staff except for front desk very helpful and friendly.

The resort is beautiful and clean. The staff is very helpful and friendly. I will stay here again

Had an amazing stay at the Caribe Hilton. The property is beautiful, the private beach area was relaxing, and the views were incredible. The staff was friendly and helpful throughout the trip, and the location made it easy to enjoy San Juan. The rooms were clean, the pools were great, and the overall atmosphere felt like a true vacation. Definitely a place I’d come back to and recommend to anyone visiting Puerto Rico.