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SureStay Hotel by Best Western Chula Vista San Diego Bay

3.0 star property

Photo gallery for SureStay Hotel by Best Western Chula Vista San Diego Bay

Lobby
Exterior
Outdoor pool
Reception
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
699 E St, Chula Vista, CA, 91910
  • Place, Chula Vista Center
    ‪17 min walk‬
  • Place, Scripps Mercy Hospital Chula Vista
    ‪3 min drive‬
  • Place, San Diego Bay
    ‪3 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(102 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(82 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Non-Smoking

Bathroom

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave And Refrigerator

  • Sleeps 4

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Lobby
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About the area

Chula Vista

When you stay at SureStay Hotel by Best Western Chula Vista San Diego Bay in Chula Vista, you'll be by the ocean, within a 10-minute drive of Petco Park and San Diego Convention Center. .This hotel is 7.2 mi (11.7 km) from Balboa Park and 8.3 mi (13.4 km) from Port of San Diego.

What's nearby

  • Chula Vista Center - 17 min walk - 1.4 km
  • Atlantis Laser Tag - 18 min walk - 1.6 km
  • Scripps Mercy Hospital Chula Vista - 3 min drive - 2.3 km
  • San Diego Bay - 3 min drive - 1.9 km
  • Chula Vista Bayside Park - 3 min drive - 1.9 km

Getting around

  • Bayfront - E St. Trolley Station - 5 min walk
  • Old Town Transit Center - 17 min drive
  • San Diego Intl. Airport (SAN) - 21 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Circle K - ‬12 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Jack in the Box - ‬2 min drive

About this property

SureStay Hotel by Best Western Chula Vista San Diego Bay

Hotel in Chula Vista with an outdoor pool and free breakfast
SureStay Hotel by Best Western Chula Vista San Diego Bay offers 106 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

32-inch LCD televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 106 guestrooms featuring refrigerators and microwaves. 32-inch LCD televisions are provided, with cable programming available. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (117 centimetre high)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chula Vista Bayfront Inn
Surestay By Chula Vista Diego
SureStay Hotel by Best Western Chula Vista San Diego Bay Hotel

SureStay Hotel by Best Western Chula Vista San Diego Bay Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 748 out of 1597 reviews
Rating 8 - Good. 368 out of 1597 reviews
Rating 6 - Okay. 222 out of 1597 reviews
Rating 4 - Poor. 107 out of 1597 reviews
Rating 2 - Terrible. 152 out of 1597 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Pablo

Stayed 1 night in Nov 2025

8/10 Good

Cliff

Travelled with family
Stayed 1 night in Nov 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This budget hotel was clean, quiet, & close to the freeway. I stayed here for a concert at Northern Island Amphitheater. Parking was tight at night but the hotel was sold out this weekend. Room was fine.
Stayed 1 night in Oct 2025

10/10 Excellent

Omar

Stayed 1 night in Oct 2025

8/10 Good

Cliff

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Pablo

Stayed 1 night in Oct 2025

8/10 Good

Bianca

Clean Room, Great costumer service from front desk staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Arthur

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This place did not get the best of reviews, but I had the exact opposite experience. Either people are too harsh, or they have upped their game. The staff is excellent, with Jose checking us in, and the guy checking us out was Curtis. I am a hotel manager for a Hilton property, and both of these two would be welcome additions to my staff! Hard to find good people these days! Kind, jovial, and great customer service! We came for a concert at the amphitheater, and it was perfect for that. Do yourself a favor and stay here, and then walk across the street to the local pancake house and enjoy! We will for sure be back! Thank you!
Stayed 1 night in Oct 2025

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, amenities
A very nice experience!
Stayed 1 night in Sep 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms ,staff very nice
Stayed 1 night in Oct 2025

2/10 Terrible

Amador

Travelled with family
Disliked: Room comfort
When checking in the gentleman was very polite and helpful. The beds were clean that was just the only thing that was great about the stay. The carpet, tubs, are outdated
Stayed 1 night in Oct 2025

10/10 Excellent

Pablo

Stayed 1 night in Oct 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Maybe just the lack of constant hot water in shower. Other then that, all was satisfactory!
Stayed 4 nights in Oct 2025

10/10 Excellent

Cindy Valerio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy access to freeway. Close to dining options. Well stay again.
Stayed 2 nights in Oct 2025

8/10 Good

Eric

Stayed 1 night in Oct 2025

4/10 Poor

Janee

Stayed 15 nights in Oct 2025

10/10 Excellent

Santos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only complaint i has was of the smell of the chemicals used. The staff the environment and the vier were perfect
Stayed 4 nights in Oct 2025

8/10 Good

Dante

Stayed 1 night in Sep 2025

6/10 Okay

Gordon

Stayed 1 night in Oct 2025

10/10 Excellent

Omar

Stayed 1 night in Sep 2025

10/10 Excellent

KIMBERLY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room close to tram and restaurants
Stayed 1 night in Oct 2025

10/10 Excellent

Garrett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall experience.
Stayed 1 night in Oct 2025

8/10 Good

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean but could use some updating. Staff was very helpful, but it would be convenient to have keycard entry for the pool area - sometimes it was still locked and I’d have to go find someone to unlock it. I thought the pool area was nice - it was clean and it had a cute little area with a fountain that was pleasant to sit by. Very relaxing!
Stayed 6 nights in Oct 2025

10/10 Excellent

Pablo

Stayed 1 night in Oct 2025