See all properties
Save

SureStay Hotel by Best Western Chula Vista San Diego Bay

3.0 star property

Photo gallery for SureStay Hotel by Best Western Chula Vista San Diego Bay

Exterior
Outdoor pool
Exterior
Free daily continental breakfast
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View map
699 E St, Chula Vista, CA, 91910
  • Place, Chula Vista Center
    ‪3 min drive‬
  • Place, San Diego Bay
    ‪4 min drive‬
  • Place, Chula Vista Bayside Park
    ‪5 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(114 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(87 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Non-Smoking

Bathroom

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

2 Queen Beds, Non-Smoking, Microwave And Refrigerator

  • Sleeps 4
  • Free Wi-Fi

Similar properties

Lobby
Days Inn by Wyndham Chula Vista/San Diego
Chula Vista
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
3.4 out of 5, 1,140 reviews
The price is AU$130
includes taxes & fees
18 May - 19 May
Days Inn by Wyndham Chula Vista/San Diego

About the area

Chula Vista

When you stay at SureStay Hotel by Best Western Chula Vista San Diego Bay in Chula Vista, you'll be by the ocean, a 3-minute drive from San Diego Bay and 8 minutes from Petco Park. .This hotel is 7 mi (11.3 km) from San Diego Convention Center and 7.4 mi (12 km) from Balboa Park.

What's nearby

  • Chula Vista Center - 3 min drive - 1.5 km
  • Living Coast Discovery Center - 4 min drive - 1.9 km
  • San Diego Bay - 4 min drive - 3.8 km
  • Chula Vista Bayside Park - 5 min drive - 3.4 km
  • Safe Harbor Bayfront Marina - 5 min drive - 4.1 km

Getting around

  • Bayfront - E St. Trolley Station - 5 min walk
  • Old Town Transit Center - 17 min drive
  • San Diego Intl. Airport (SAN) - 21 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Circle K - ‬12 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬2 min drive

About this property

SureStay Hotel by Best Western Chula Vista San Diego Bay

SureStay Hotel by Best Western Chula Vista San Diego Bay offers 106 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

32-inch LCD televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 106 guestrooms featuring refrigerators and microwaves. 32-inch LCD televisions are provided, with cable programming available. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (117 centimetre high)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chula Vista Bayfront Inn
Surestay By Chula Vista Diego
SureStay Hotel by Best Western Chula Vista San Diego Bay Hotel

SureStay Hotel by Best Western Chula Vista San Diego Bay Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 801 out of 1695 reviews
Rating 8 - Good. 387 out of 1695 reviews
Rating 6 - Okay. 231 out of 1695 reviews
Rating 4 - Poor. 119 out of 1695 reviews
Rating 2 - Terrible. 157 out of 1695 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Gabe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good stay, clean rooms and the staff very helpful and respectful.
Stayed 2 nights in Feb 2026

2/10 Terrible

James

Travelled with partner
Traveled from out of state, had a reservation. I arrived to the lobby only to be told that the Manager cancelled reservation and gave no reason. I didn’t read the other lousy reviews until room was cancelled, but it may have been a blessing since those reviews tell of a lot of room for improvements.
Stayed 1 night in Feb 2026

2/10 Terrible

Eric

I showed up and they never gave me a room I was told they couldn’t find my reservation and said I wasn’t able to stay the night they withdrew my money and I had to call Expedia to see what they could do no help at all
Stayed 1 night in Feb 2026

8/10 Good

Bianca

Travelled with family
Liked: Amenities, property conditions & facilities
Clean, quiet, good area.
Stayed 1 night in Feb 2026

10/10 Excellent

Jesus

Stayed 1 night in Feb 2026

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness
we checked out after the second night . Wife and I did not like the area at all..the staff were great but our travel around chula Vista and San Diego were way to much trouble in getting around the area due to not knowing the area at all. so we left.
Stayed 3 nights in Feb 2026

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beds were comfortable and room was clean. Breakfast in the morning but it was only bread which im not a fan of. Steak house next door and fast food restaurants. Great for the price.
Stayed 1 night in Feb 2026

6/10 Okay

Mayra

Stayed 1 night in Feb 2026

4/10 Poor

Martha

Disliked: Amenities
The man who checked us in was very friendly and helpful. Fun to talk to. That was nice. Also the bed was comfortable and bedding very clean. It is walking distance to the oceanfront and a nice park. Unfortunately the hotel is in an undesirable location, by a transit station, so that’s loud and busy. Neighborhood is dirty and lots of foot traffic including homeless people. Didn’t feel very safe. Worried about our car being messed with in the parking lot. The breakfast selection is very limited and the lady tending to it was very rude and made you feel uncomfortable. Property is showing age, especially the furniture in the room and our door didn’t seem to shut securely. Would not stay here again
Stayed 2 nights in Feb 2026

4/10 Poor

Carolina

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was very small and old. It felt very “Motel”. Definitely more like a 7.0 and not the 8.0 rating it had.
Stayed 2 nights in Feb 2026

10/10 Excellent

Mitchel, National City

Stayed 2 nights in Feb 2026

4/10 Poor

Selah

Stayed 4 nights in Feb 2026

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Staff was great
Stayed 2 nights in Feb 2026

10/10 Excellent

Claudia

Stayed 1 night in Jan 2026

10/10 Excellent

Jacqueline Denise Herrera

Stayed 1 night in Jan 2026

10/10 Excellent

chizomanze

Stayed 3 nights in Jan 2026

8/10 Good

Gerardo

Good price
Stayed 2 nights in Jan 2026

8/10 Good

Annie Liza

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good customer service and staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Jairo

Stayed 1 night in Jan 2026

10/10 Excellent

Jaime

Stayed 1 night in Jan 2026

10/10 Excellent

Tashia

Stayed 1 night in Jan 2026

10/10 Excellent

Jesus

Stayed 4 nights in Jan 2026

10/10 Excellent

Donna

Stayed 7 nights in Jan 2026

2/10 Terrible

Ivan

Travelled with family
Disliked: Staff & service
I reserved and paid through hotels.com and when I arrived the staff member said that I had not paid for my room, I contacted the booking company and they said that everything was good in their end. The staff member was inputting the incorrect number for the charge. I spent nearly an hour for this issue to be resolved due to this issue that the staff member was responsible for. Needless to say I was not happy
Stayed 1 night in Jan 2026

6/10 Okay

Beatrice, San Diego

Disliked: Property conditions & facilities
Nice
Stayed 2 nights in Dec 2025