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SureStay Hotel by Best Western Chula Vista San Diego Bay

3.0 star property

Photo gallery for SureStay Hotel by Best Western Chula Vista San Diego Bay

Outdoor pool
Free daily continental breakfast
Reception
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View map
699 E St, Chula Vista, CA, 91910
  • Chula Vista Center
    ‪17 min walk‬
  • Naval Base San Diego
    ‪3 min drive‬
  • San Diego Convention Center
    ‪8 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(79 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(89 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Chula Vista

When you stay at SureStay Hotel by Best Western Chula Vista San Diego Bay in Chula Vista, you'll be by the ocean, a 3-minute drive from San Diego Bay and 8 minutes from Petco Park. .This hotel is 7 mi (11.2 km) from San Diego Convention Center and 7.6 mi (12.3 km) from Balboa Park.

What's nearby

  • Chula Vista Center - 17 min walk - 1.4 km
  • Naval Base San Diego - 3 min drive - 4.1 km
  • Petco Park - 8 min drive - 11.5 km
  • San Diego Convention Center - 8 min drive - 11.9 km
  • San Diego Zoo - 11 min drive - 14.9 km

Getting around

  • Bayfront - E St. Trolley Station - 4 min walk
  • Old Town Transit Center - 16 min drive
  • San Diego Intl. Airport (SAN) - 18 min drive

Restaurants

  • McDonald's
  • ‪Circle K - ‬11 min walk
  • Wendy's
  • Roberto's Taco Shop
  • ‪Taco Bell - ‬1 min walk

About this property

SureStay Hotel by Best Western Chula Vista San Diego Bay

Hotel with free breakfast, near San Diego Bay
SureStay Hotel by Best Western Chula Vista San Diego Bay offers 106 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

32-inch LCD televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 106 guestrooms featuring refrigerators and microwaves. 32-inch LCD televisions are provided, with cable programming available. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (117 centimetre high)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chula Vista Bayfront Inn
Surestay By Chula Vista Diego
SureStay Hotel by Best Western Chula Vista San Diego Bay Hotel

SureStay Hotel by Best Western Chula Vista San Diego Bay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 680 out of 1476 reviews
Rating 8 - Good. 333 out of 1476 reviews
Rating 6 - Okay. 208 out of 1476 reviews
Rating 4 - Poor. 103 out of 1476 reviews
Rating 2 - Terrible. 152 out of 1476 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

We have been staying at SureStay Hotel every time we visit Chula Vista and we find it comfortable, near where we need to go, good service, breakfast, and nice friendly people.
Stayed 1 night in May 2025

10/10 Excellent

Jeremy

Stayed 1 night in Apr 2025

8/10 Good

Thomas

Stayed 1 night in Apr 2025

10/10 Excellent

Long

Stayed 7 nights in May 2025

10/10 Excellent

James, Chula Vista

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! This stay was a transition stop on an international trip and it fit the bill for what was needed. Bed was comfortable, room was clean, and the water pressure was nice. The ONLY thing I would note for them is their night-audit front deskman, needs a little customer service training. Curt and condescending is not the same as stoic and professional. Just a recommendation. ;-)
Stayed 3 nights in May 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable with comfort

Stayed 1 night in May 2025

2/10 Terrible

Nathalia

Disliked: Staff & service
Receptionist was extremely rude and disrespectful. The worst I have ever experienced. He lacked professionalism and customer service. Would not recommend.
Stayed 1 night in May 2025

10/10 Excellent

Agustin

Stayed 1 night in Apr 2025

10/10 Excellent

angel

Stayed 1 night in Apr 2025

10/10 Excellent

Karina

Travelled with family
Liked: Amenities
Awesome place good breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Teanna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quick help
Stayed 3 nights in Apr 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, great service
Stayed 3 nights in Apr 2025

10/10 Excellent

Thomas

Stayed 3 nights in Apr 2025

6/10 Okay

Avalon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good basic stay
Stayed 1 night in Apr 2025

6/10 Okay

Jesus

The room kinda needs more maintenance.
Stayed 1 night in Apr 2025

8/10 Good

Dennis, Darlington

Liked: Cleanliness, property conditions & facilities
Clean. Good value for the dollar. Location to Trolley is excellent. Can get to international border in 15 mins. 10 min Trolley ride to San Diego Padres baseball stadium. Hotel front desk staff friendly. Pool very clean. I would stay again. Location to Trolley and efficient Trolley system and bus system very impressive
Stayed 1 night in Apr 2025

8/10 Good

Dennis, Darlington

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel. Cleaning stuff very active. Breakfast super basic.
Stayed 3 nights in Apr 2025

4/10 Poor

Braelyn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nice staff, but the property was not worth the money at all. Free breakfast wasn't good with very little options, and there was no hot tub even though it was shown in the pictures. It was constantly loud and the rooms were a bit dirty/trashy. Once again the staff were all very nice nothing against them the property itself just wasn't good.
Stayed 4 nights in Apr 2025

8/10 Good

Thomas

Travelled with family
Stayed 1 night in Apr 2025

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Mari

Liked: Staff & service, room comfort

A little disappointed

I wanted to give a 5 star rating, but as I was leaving, @ 4am, I seen a cockroach, in the room (101). I have not had any problems or concerns other than this. Staff has always been greatly appreciated for their prompt service. This is my second visit to this facility
Stayed 4 nights in Apr 2025

8/10 Good

Sabrina

It was a good place to stay when ur not from the area.
Stayed 3 nights in Apr 2025

10/10 Excellent

JOSE OMAR

Stayed 3 nights in Apr 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025