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SureStay Hotel by Best Western Chula Vista San Diego Bay

3.0 star property

Photo gallery for SureStay Hotel by Best Western Chula Vista San Diego Bay

Outdoor pool
Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily continental breakfast
Desk, laptop workspace, blackout curtains, iron/ironing board
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View map
699 E St, Chula Vista, CA, 91910
  • Place, Chula Vista Center
    ‪17 min walk‬
  • Place, Naval Base San Diego
    ‪3 min drive‬
  • Place, San Diego Convention Center
    ‪8 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(80 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(91 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Hotel Palmeras Chula Vista

  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
3.5 out of 5, Good, 1,896 reviews
The price is AU$114
includes taxes & fees
29 Sept - 30 Sept
Hotel Palmeras Chula Vista

About the area

Chula Vista

When you stay at SureStay Hotel by Best Western Chula Vista San Diego Bay in Chula Vista, you'll be by the ocean, a 3-minute drive from San Diego Bay and 8 minutes from Petco Park. .This hotel is 7 mi (11.2 km) from San Diego Convention Center and 7.6 mi (12.3 km) from Balboa Park.

What's nearby

  • Chula Vista Center - 17 min walk - 1.4 km
  • Naval Base San Diego - 3 min drive - 4.1 km
  • Petco Park - 8 min drive - 11.5 km
  • San Diego Convention Center - 8 min drive - 11.9 km
  • San Diego Zoo - 11 min drive - 14.9 km

Getting around

  • Bayfront - E St. Trolley Station - 4 min walk
  • Old Town Transit Center - 16 min drive
  • San Diego Intl. Airport (SAN) - 18 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Circle K - ‬11 min walk
  • ‪Wendy's - ‬4 min walk
  • ‪Roberto's Taco Shop - ‬18 min walk
  • ‪Taco Bell - ‬1 min walk

About this property

SureStay Hotel by Best Western Chula Vista San Diego Bay

Hotel with free breakfast, near San Diego Bay
SureStay Hotel by Best Western Chula Vista San Diego Bay offers 106 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

32-inch LCD televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 106 guestrooms featuring refrigerators and microwaves. 32-inch LCD televisions are provided, with cable programming available. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (117 centimetre high)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chula Vista Bayfront Inn
Surestay By Chula Vista Diego
SureStay Hotel by Best Western Chula Vista San Diego Bay Hotel

SureStay Hotel by Best Western Chula Vista San Diego Bay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 700 out of 1514 reviews
Rating 8 - Good. 340 out of 1514 reviews
Rating 6 - Okay. 213 out of 1514 reviews
Rating 4 - Poor. 110 out of 1514 reviews
Rating 2 - Terrible. 151 out of 1514 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Eneida, Tucson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A/c made loud noise all night shower with lots of dirty stains faucet would not shut and bathroom door would not shut
Stayed 2 nights in Jun 2025

6/10 Okay

Mary

Travelled with partner
Room has stained on the walls and in the bathroom tub
Stayed 2 nights in Jun 2025

4/10 Poor

Dayana

To many homeless peep around the area. The parking lot is not gated so you would see homeless peeps Walking around the property. The property has no security at night and you are in your own. The small couch was flirty/ stain.. we used our own blanket to cover the chair to be able to sit in it. We unfortunately stayed 5 nights/ we booked and @4pm we had already a day charged when we had not even arrived to the property. We I discuss this with the receptionist he said.. oh just in case you did or show up.. we stil charged a day for holding the room for you. No call to see if we were coming or arriving lake nothing.. they just charged an hour after check in.
Stayed 5 nights in Jun 2025

4/10 Poor

Maria

Business traveller
Disliked: Cleanliness, property conditions & facilities
It’s ok for what you pay
Stayed 5 nights in Jun 2025

6/10 Okay

esperanza

Disliked: Property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

April

Stayed 1 night in Jun 2025

10/10 Excellent

Mitzi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2025

8/10 Good

Happy

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 5 nights in Jun 2025

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Marina dewi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Cordula, Orlando

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
No hot breakfast. No safe to put our valuables. The dryer was broken.
Stayed 3 nights in Jun 2025

6/10 Okay

Tarun

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

KEVIN

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The hotel wasn't too bad. Could use a little bit more air freshening but other than that it's pretty good
Stayed 5 nights in Jun 2025

6/10 Okay

Romeo

This place is close to a lot of selective dining areas.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot!! Around many place for food and shop
Stayed 1 night in Jun 2025

10/10 Excellent

Hassan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quite place
Stayed 22 nights in May 2025

8/10 Good

Tilly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great for one night. Convenient location, friendly staff, breakfast was limited in selection but ok.
Stayed 1 night in May 2025

10/10 Excellent

Octavio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Close to everything.
Stayed 5 nights in Jun 2025

4/10 Poor

Aileen

Front Staff doesn't know how to take care of the guest. I requested
Stayed 3 nights in Jun 2025

6/10 Okay

Kelvin

Travelled with family
The walls were very thin. The room next to ours was partying and loud music which made us struggle to sleep.
Stayed 3 nights in Jun 2025

10/10 Excellent

Noel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Jun 2025

8/10 Good

Caroleta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Erin

Liked: Amenities
Stayed 1 night in Apr 2025

6/10 Okay

Aileen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
As soon as we got to the hotel I went to the front desk to checked in and ask the front office guy for extra pillows and he said he will put it on request for the housekeeping but we never receive any pillows for 3 nights we stayed at the hotel. And the bathroom inside our room was dirty. It looks like they just run the water to take out the dirt. The bathtub is dirty and it has stain.
Stayed 3 nights in Jun 2025