Book Southside hotels

So, I was greeted by the Valet staff. Very nice! The receptionist, very arrogant and not very welcoming, short hair lady. Got to the room and based on the amount of money I spent I was very disappointed! Next time I’ll book the Drury Inn Suites they are awesome. I did send a message to the property manager but got no response. I’m the room,They only had coffee, no tea, as if I love coffee. The room was so bare. The stairwell was dirty and dark. For me, the worst thing was the noise! It was sooo noisy, I could hear the elevator and all the noise on the street.It was loud. Don’t be fooled by the fancy name. I usually spend my anniversary and birthday for me and hubby in San Antonio but I will not stay at this property again.

These are the things that the hotel didn’t have: Hot water Bathroom fan Microwave Ice bucket Good customer service This is what it did have OVERPRICED

The hotel staff was overwhelmed with high occupancy, they did not clean our room until 6:30 pm. We were assigned a double room but requested a king type room. Did not receive any of the benefits we were promised

Great staff, professional and friendly. Restaurant staff and foos was excellent. Bar service and food was great

Room clean

Breakfast was good, sufficient options.