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JEN Singapore Tanglin by Shangri-La

4.0 star property

Photo gallery for JEN Singapore Tanglin by Shangri-La

Front of property – evening/night
Check-in/check-out kiosk
Lobby sitting area
Breakfast, lunch and dinner served
Executive Suite, 1 King Bed

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
1A Cuscaden Road, Singapore, 249716
  • Place, Tanglin Mall
    ‪1 min walk‬
  • Place, Singapore Botanic Gardens
    ‪10 min walk‬
  • Place, ION Orchard
    ‪10 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪28 min drive‬

Room options

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(70 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Single Beds

8.6 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(49 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

Club Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Club Twin Room

  • Sleeps 3
  • 2 Single Beds

Similar properties

About the area

Singapore

With a stay at JEN Singapore Tanglin by Shangri-La, you'll be centrally located in Singapore, steps from Tanglin Mall and within a 10-minute walk of Gleneagles Hospital. .This hotel is 0.4 mi (0.7 km) from Forum The Shopping Mall and 0.5 mi (0.7 km) from Palais Renaissance.

What's nearby

  • Tanglin Mall - 1 min walk - 0.1 km
  • Forum The Shopping Mall - 8 min walk - 0.8 km
  • Orchard Tower - 8 min walk - 0.8 km
  • Singapore Botanic Gardens - 10 min walk - 0.9 km
  • ION Orchard - 10 min walk - 0.9 km

Getting around

  • Orchard Boulevard Station - 3 min walk
  • Kempas Baru Station - 32 min drive
  • Seletar Airport (XSP) - 28 min drive

Restaurants

  • ‪Caffe Beviamo - ‬3 min walk
  • ‪J65 - ‬1 min walk
  • ‪Manhattan - ‬3 min walk
  • ‪Basilico - ‬1 min walk
  • ‪PAUL - ‬3 min walk

About this property

JEN Singapore Tanglin by Shangri-La

JEN Singapore Tanglin by Shangri-La offers 565 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 565 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant, J65, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
J65 - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • J65

Things to do

  • Children's pool
  • Free bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Lift (109 centimetre wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 108.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 38.00 for adults and SGD 19.00 for children
  • Rollaway bed fee: SGD 108.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri

JEN Singapore Tanglin by Shangri-La Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 623 out of 1003 reviews
Rating 8 - Good. 258 out of 1003 reviews
Rating 6 - Okay. 74 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Dianne

Stayed 3 nights in Dec 2025

10/10 Excellent

Cary, Palmdale

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Dec 2025

6/10 Okay

Gauthier

Travelled with partner
Liked: Cleanliness, amenities
They assigned a lower floor room for us. I show them my Golden Circle Membership, seemed no help. Could be the booking was via Expedia, A couple of broken thing in the room, hair dryer only work in High setting, Bathroom music volume control knob was missing. Room service attendant and Room Attendant were good.
Stayed 3 nights in Dec 2025

10/10 Excellent

Liesl

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and tidy room and the bed was comfortable
Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

10/10 Excellent

Wenxia

Liked: Cleanliness, staff & service, amenities
Great location and comfortable place.
Stayed 1 night in Dec 2025

10/10 Excellent

Loogeok

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff, amenities
Stayed 3 nights in Dec 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 3 nights in Dec 2025

8/10 Good

Darrell

Travelled with group
The shower water was only moderately warm. Had to ask for service to adjust so could have hot shower
Stayed 3 nights in Dec 2025

6/10 Okay

Anita

Stayed 3 nights in Nov 2025

10/10 Excellent

Charlotte

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were great.
Stayed 4 nights in Nov 2025

10/10 Excellent

Yiming

Stayed 2 nights in Dec 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Kind and attentive staff.
Stayed 1 night in Dec 2025

6/10 Okay

massimo

Business traveller, Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Hotel is ok. But check-in experience can be improved. Also the staff didn’t let me use a breakfast voucher without giving me proper explanation. Also disappointed late check out is never available, it’s my second visit
Stayed 2 nights in Nov 2025

2/10 Terrible

Ashnita

Stayed 3 nights in Nov 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2025

10/10 Excellent

Yvonne

Travelled with family
Lovely hotel, excellent staff stayed for my birthday celebration made very special. The room although a little cosy was beautifully prepared each day.
Stayed 5 nights in Nov 2025

10/10 Excellent

Kit

Stayed 3 nights in Nov 2025

6/10 Okay

B

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Excellent location right near an MRT. The hotel was clean and comfortable and staff were excellent.
Stayed 4 nights in Nov 2025

10/10 Excellent

YIU, PLANO

Stayed 3 nights in Nov 2025

10/10 Excellent

Duane Clinton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet was fast and easy to log on.
Stayed 2 nights in Nov 2025

6/10 Okay

Mara

Stayed 3 nights in Nov 2025

10/10 Excellent

Celina Thuy Tien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

GEETHA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. good location. Gym well equipped and used. Could do with water cooler. Good pool. Staff attentive and helpful.
Stayed 4 nights in Oct 2025