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JEN Singapore Tanglin by Shangri-La

4.0 star property

Photo gallery for JEN Singapore Tanglin by Shangri-La

Front of property – evening/night
Check-in/check-out kiosk
Breakfast, lunch and dinner served
Executive Suite, 1 King Bed
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
1A Cuscaden Road, Singapore, 249716
  • Place, Tanglin Mall
    ‪1 min walk‬
  • Place, Singapore Botanic Gardens
    ‪10 min walk‬
  • Place, ION Orchard
    ‪10 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(70 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

8.6 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(49 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

  • Sleeps 3
  • 2 Single Beds

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About the area

Singapore

With a stay at JEN Singapore Tanglin by Shangri-La, you'll be centrally located in Singapore, steps from Tanglin Mall and within a 10-minute walk of Gleneagles Hospital. .This hotel is 0.4 mi (0.7 km) from Forum The Shopping Mall and 0.5 mi (0.7 km) from Palais Renaissance.

What's nearby

  • Tanglin Mall - 1 min walk - 0.1 km
  • Forum The Shopping Mall - 8 min walk - 0.8 km
  • Orchard Tower - 8 min walk - 0.8 km
  • Singapore Botanic Gardens - 10 min walk - 0.9 km
  • ION Orchard - 10 min walk - 0.9 km

Getting around

  • Orchard Boulevard Station - 3 min walk
  • Kempas Baru Station - 32 min drive
  • Seletar Airport (XSP) - 28 min drive

Restaurants

  • ‪Caffe Beviamo - ‬3 min walk
  • ‪J65 - ‬1 min walk
  • ‪Manhattan - ‬3 min walk
  • ‪Basilico - ‬1 min walk
  • ‪PAUL - ‬3 min walk

About this property

JEN Singapore Tanglin by Shangri-La

JEN Singapore Tanglin by Shangri-La offers 565 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 565 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant, J65, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
J65 - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • J65

Things to do

  • Children's pool
  • Free bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Lift (109 centimetre wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 108.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 38.00 for adults and SGD 19.00 for children
  • Rollaway bed fee: SGD 108.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri

JEN Singapore Tanglin by Shangri-La Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 625 out of 1008 reviews
Rating 8 - Good. 260 out of 1008 reviews
Rating 6 - Okay. 75 out of 1008 reviews
Rating 4 - Poor. 33 out of 1008 reviews
Rating 2 - Terrible. 15 out of 1008 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Kind and attentive staff.
Stayed 1 night in Dec 2025

6/10 Okay

massimo

Business traveller, Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Hotel is ok. But check-in experience can be improved. Also the staff didn’t let me use a breakfast voucher without giving me proper explanation. Also disappointed late check out is never available, it’s my second visit
Stayed 2 nights in Nov 2025

2/10 Terrible

Ashnita

Stayed 3 nights in Nov 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2025

10/10 Excellent

Yvonne

Travelled with family
Lovely hotel, excellent staff stayed for my birthday celebration made very special. The room although a little cosy was beautifully prepared each day.
Stayed 5 nights in Nov 2025

10/10 Excellent

Kit

Stayed 3 nights in Nov 2025

6/10 Okay

B

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Excellent location right near an MRT. The hotel was clean and comfortable and staff were excellent.
Stayed 4 nights in Nov 2025

10/10 Excellent

YIU, PLANO

Stayed 3 nights in Nov 2025

10/10 Excellent

Duane Clinton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet was fast and easy to log on.
Stayed 2 nights in Nov 2025

6/10 Okay

Mara

Stayed 3 nights in Nov 2025

10/10 Excellent

Celina Thuy Tien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

GEETHA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. good location. Gym well equipped and used. Could do with water cooler. Good pool. Staff attentive and helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and we were impressed that they also have a trio room which fit our last min changed of plan fr a twin room perfectly!
Stayed 3 nights in Oct 2025

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities
The room was well decorated and designed to create zones which made the small size feel bigger. Enjoyed the comfy banquette/sofa along the window to relax comfortably and look out. I like fresh air so the lack of windows that open or balcony was not ideal. The pool and deck area was great- could get some decent laps in.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amanpreet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel! Very clean and spacious! Also connected to a mall inside.
Stayed 4 nights in Oct 2025

4/10 Poor

Henson

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
We arrived at evening way after the usual check in time of 3pm to be given only 1 of the 2 rooms we booked. We were told the 2nd room will be available in 30 minutes so we went out for dinner. After dinner, they can no longer give an estimate when the 2nd rm will be ready so we settled for another floor for the 2nd room so we could finally rest. Then 1 room had this strong unpleasant smell. After 2 requests for a replacement room, they gave us another room. I had to insist that I don't plan to sleep 5 nights in a smelly room
Stayed 5 nights in Oct 2025

10/10 Excellent

Karen, Maylands

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was the best hotel that I have stayed at in Singapore in over 38 years, including a stay at marina bay sands. The room was huge and staff frien, helpful and professional. Will definitely be staying again
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Always a great hotel, well looked after and clean! The proximity to Zorchard us fantastic and given the location it feels you are in a completely separate part of Singapore. Would recommend!
Stayed 2 nights in Oct 2025

4/10 Poor

Sheereen

I find that this hotel difficult to find their staff. Frontdesk reception sometimes nobody attending. Room service staff, try your luck on calling. 2
Stayed 1 night in Oct 2025

10/10 Excellent

Edy, Sausalito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay and next to mrt. The staff was able to provide a room on specific floor that I asked.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and fabulous staff and a phenomenal breakfast buffet!!
Stayed 1 night in Oct 2025

6/10 Okay

Jimmy

Liked: Cleanliness, staff & service
I stayed at Jen Orchardgateway and was impressed. Unfortunately, my room at the Tanglin hotel was small with poor ergonomics. For example, I had to twist my body to reach the toilet paper.
Stayed 6 nights in Oct 2025

10/10 Excellent

Libia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the proximity to the mall and MRT, the easy access and the breakfast variety. Great for short stays!
Stayed 1 night in Oct 2025

8/10 Good

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Outdoor pool is a perk.
Stayed 7 nights in Oct 2025