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Hotel Chancellor@Orchard

3.5 star property

Photo gallery for Hotel Chancellor@Orchard

Outdoor pool
Exterior
Outdoor banquet area
Lobby
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
28 Cavenagh Road, Singapore, 229635
  • Orchard Road
    ‪3 min walk‬
  • Bugis Street Shopping District
    ‪17 min walk‬
  • Mustafa Centre
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪21 min drive‬

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Premier Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Premier Double or Twin Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Double or Twin Room

8.2 out of 10
Very good
(11 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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3.6 out of 5, Good, (692)
The price is AU$183
for 1 room
includes taxes & fees
9 July - 10 July
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About the area

Singapore

With a stay at Hotel Chancellor@Orchard, you'll be centrally located in Singapore, within a 5-minute drive of Orchard Road and Bugis Street Shopping District. .This hotel is 2.3 mi (3.7 km) from Marina Bay Sands Casino and 2.7 mi (4.4 km) from Gardens by the Bay.

What's nearby

  • Orchard Road - 3 min walk - 0.3 km
  • ION Orchard - 12 min walk - 1.0 km
  • Bugis Street Shopping District - 17 min walk - 1.4 km
  • Mustafa Centre - 3 min drive - 2.3 km
  • Marina Bay Sands Casino - 4 min drive - 3.8 km

Getting around

  • Somerset Station - 6 min walk
  • Kempas Baru Station - 34 min drive
  • Singapore Changi Airport (SIN) - 27 min drive

Restaurants

  • ‪Bistro, Chancellor - ‬1 min walk
  • ‪Shinjuku Japanese Restaurant - ‬1 min walk
  • ‪Simply Peranakan Cuisine - ‬1 min walk
  • ‪Bistro Du Le Pin - ‬1 min walk
  • ‪Tha Siam Thai Kitchen - ‬1 min walk

About this property

Hotel Chancellor@Orchard

Hotel with an outdoor pool, a short walk to Orchard Road
Hotel Chancellor@Orchard offers 488 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Singapore hotel provides complimentary wireless Internet access. Housekeeping is offered daily and refrigerators can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 488 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Bistro@Chancellor, or stay in and take advantage of the room service. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Bistro@Chancellor - This restaurant serves breakfast, lunch, and dinner.
Room service is available.

Languages

Chinese (Mandarin), English, Filipino, Indonesian, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (SGD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: SGD 20 for adults and SGD 15 for children
  • A restaurant

Restaurants on site

  • Bistro@Chancellor

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request
  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SGD 20 for adults and SGD 15 for children
  • Self parking fee: SGD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard
Chancellor@Orchard Singapore
Chancellor@Orchard
Hotel Chancellor@Orchard Hotel
Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard Hotel Singapore

Hotel Chancellor@Orchard Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 97 out of 597 reviews
Rating 8 - Good. 235 out of 597 reviews
Rating 6 - Okay. 170 out of 597 reviews
Rating 4 - Poor. 61 out of 597 reviews
Rating 2 - Terrible. 34 out of 597 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Leonie Lai-Yee

Liked: Staff & service
Stayed 5 nights in Mar 2025

8/10 Good

FONG

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Mar 2025

6/10 Okay

Lili

Travelled with group
Bathroom smell
Stayed 2 nights in Mar 2025

6/10 Okay

Jip, Brossard

Liked: Cleanliness, staff & service
Disliked: Amenities
Everything meets its standard for 3star hotel. Better than most.
Stayed 2 nights in Feb 2025

6/10 Okay

June

Liked: Staff & service, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Frances

Stayed 2 nights in Feb 2025

6/10 Okay

Cho Oo

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Its on Orchard Road is the only best option of the hotel's excellent location, apart from that hotel is old, utilities are not in good condition, bathroom door is not properly working, water dispenser not working.. working girls around the area use hotel toilet in reception area & v.dirty usage. At least the beds are clean & l give credit to housekeeping for that.
Stayed 2 nights in Jan 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

4/10 Poor

NAPHTALI

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Chui

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Maria Cristina

Stayed 4 nights in Jan 2025

6/10 Okay

Dominic

Liked: Cleanliness, staff & service
Bed are small and hard. I am not that tall 178cm and my feet was outside the bed. There are 2 small pillow that are hard.
Stayed 2 nights in Jan 2025

8/10 Good

Sui Chee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Alferio

Disliked: Cleanliness, amenities
Dated property ; Cleaning should be improved. Location good near commercial area and underground transportation.
Stayed 1 night in Jan 2025

6/10 Okay

Reuben

Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for short visit in Singapore Clean confortable beddings Excellent hospitality Near famous Orchard ave where we can walk in many fine dining restaurants, high end brand shopping…
Stayed 2 nights in Jan 2025

6/10 Okay

COONOOR

Stayed 1 night in Jan 2025

10/10 Excellent

Sam

Liked: Cleanliness, property conditions & facilities
Good location, some amenities could be better.
Stayed 3 nights in Dec 2024

10/10 Excellent

Khin Me Me

Liked: Cleanliness, staff & service, property conditions & facilities
Good I Like
Stayed 1 night in Dec 2024

6/10 Okay

MOHAMMAD REZA

Liked: Staff & service
Average hotel but good location
Stayed 9 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Murali

Liked: Cleanliness, staff & service
Very centrally located.
Stayed 7 nights in Nov 2024

10/10 Excellent

Mahmood

Travelled with family
Excellent and very helpful people work there , front desk Sunil and even the porter man Mr Sayed to each team member of this hotel are just beyond excellent.
Stayed 2 nights in Nov 2024

8/10 Good

Nikhil

Liked: Staff & service
Pleasant and comfortable and well located Courteous and efficient staff Only things is facilities are minimal , no fitness centre etc , considering the price But overall a nice stay and I would surely stay here again in future visits
Stayed 3 nights in Oct 2024