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Ascott Orchard Singapore

5.0 star property

Photo gallery for Ascott Orchard Singapore

Outdoor pool, pool loungers
Fitness facility
Lobby
Exterior
Deluxe Suite, 1 Bedroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Air conditioning
  • Laundry
  • Breakfast available
  • Room service

Explore the area

View map
11 Cairnhill Road, Singapore, 229724
  • Place, Orchard Road
    ‪3 min walk‬
  • Place, Bugis Street Shopping District
    ‪2 min drive‬
  • Place, Mustafa Centre
    ‪3 min drive‬
  • Airport, Singapore (SIN-Changi)
    ‪21 min drive‬

Room options

View all photos for Executive Studio

Executive Studio

Executive Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Studio

Premier Studio

Premier Studio

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom

1 bedroom, in-room safe, desk, soundproofing

Premier Suite, 1 Bedroom

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 2 Bedrooms

1 bedroom, in-room safe, desk, soundproofing

Premier Suite, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Studio (Murano)

Eco-friendly toiletries, hair dryer, bathrobes, bidet

Studio (Murano)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Pierre)

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 Bedroom (Pierre)

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Soho)

1 bedroom, in-room safe, desk, soundproofing

Suite, 2 Bedrooms (Soho)

  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

1 Bedroom Deluxe Suite

  • Sleeps 2

View all photos for Studio Premier Suite

1 bedroom, in-room safe, desk, soundproofing

Studio Premier Suite

  • Sleeps 2

Studio Executive Suite

  • Sleeps 2

1 Bedroom Premier Suite

  • Sleeps 2

2 Bedroom Premier Suite

  • Sleeps 4

Pierre Suite (1 bedroom)

  • Sleeps 2

Soho Suite (2 bedroom)

  • Sleeps 4

Murano Suite (Studio)

  • Sleeps 2

Similar properties

Lobby

Hilton Singapore Orchard

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 806 reviews
The price is AU$395
includes taxes & fees
20 Oct - 21 Oct
Hilton Singapore Orchard

About the area

Singapore

A stay at Ascott Orchard Singapore places you in the heart of Singapore, just a 4-minute walk from Orchard Road and within a 5-minute drive of Bugis Street Shopping District. .This family-friendly hotel is 2.5 mi (4 km) from Marina Bay Sands Skypark and 2.7 mi (4.3 km) from Marina Bay Sands Casino.

What's nearby

  • Orchard Road - 3 min walk - 0.3 km
  • ION Orchard - 7 min walk - 0.6 km
  • Bugis Street Shopping District - 2 min drive - 1.9 km
  • Mustafa Centre - 3 min drive - 2.7 km
  • Marina Bay Sands Casino - 5 min drive - 4.5 km

Getting around

  • Somerset Station - 6 min walk
  • Kempas Baru Station - 33 min drive
  • Seletar Airport (XSP) - 22 min drive

Restaurants

  • ‪Din Tai Fung 鼎泰豐 - ‬4 min walk
  • ‪HIE Orchard Restaurant - ‬3 min walk
  • ‪Gastronomia Da Paolo - ‬3 min walk
  • ‪Greyhound Cafe - ‬3 min walk
  • ‪Cédric Grolet - ‬1 min walk

About this property

Ascott Orchard Singapore

Luxury hotel with an outdoor pool connected to a shopping center in Singapore
Ascott Orchard Singapore offers 220 air-conditioned accommodations with espresso makers and safes. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, bidets, hair dryers, and toothbrushes and toothpaste.

Cable television is provided. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on weekdays only.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 220 air-conditioned rooms featuring refrigerators and microwaves. Cable television is provided for your entertainment. Bathrooms have bidets and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Ascott Orchard Singapore has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; SGD 35.97 per person
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Outdoors

  • Pool loungers

Accessibility

  • Lift (91 centimetre wide door)

More

  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid passport or physical government-issued ID card at check-in
This property provides housekeeping services Monday-Saturday. Housekeeping is not available on public holidays.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 143.88 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately SGD 35.97 per person
  • Rollaway bed fee: SGD 143.88 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Ascott Orchard Singapore Aparthotel
Ascott Aparthotel
Ascott Orchard Singapore Hotel
Ascott Orchard Singapore Singapore
Ascott Orchard Singapore (SG Clean)
Ascott Orchard Singapore Hotel Singapore

Reviews

Ascott Orchard Singapore Reviews

8.8

Excellent

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 198 out of 356 reviews
Rating 8 - Good. 118 out of 356 reviews
Rating 6 - Okay. 21 out of 356 reviews
Rating 4 - Poor. 12 out of 356 reviews
Rating 2 - Terrible. 7 out of 356 reviews

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great location. However, for the price charged , expect better condition of the room. And expect the toilet to be in perfect condition . Some of the items on toilet a bit old and not superbly clean. Can see slight stains and for the price I paid and where it’s located, I expect more
Stayed 2 nights in Mar 2025

10/10 Excellent

ANM Rezwanul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice clean rooms and facilities. Overall it is an amazing property with a convenient location if you want to access Orchard roads shopping district or the Mt Elizabeth Hospital which is behind the Paragon Mall. Only down side ( but a major one) during the stay was- the guest in the next room was probably smoking in his room, and after complaining about it multiple times the only solution provided by the hotel staff was a tiny air purifier in the hall way. It's not difficult to find out if someone was smoking in their room, our room and floor was non smoking so no one should be smoking there. Upon further enquiry the closes smoking area was in Heeran ( a building that was a 3-5 minutes walk away. The hotel staff did nothing about resolving this issue, apparently they were not sure who was smoking- its not rocket science- it shouldn't be that difficult to figure out as there are only a few rooms per floor.
Stayed 9 nights in Jun 2025

10/10 Excellent

Fadhel salman

Liked: Cleanliness, amenities, property conditions & facilities
Every thing were excellent
Stayed 5 nights in Jun 2025

2/10 Terrible

KHONDKAR F

Stayed 8 nights in Jun 2025

10/10 Excellent

eric

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in May 2025

10/10 Excellent

Eng Cheng, Petaling Jaya

Liked: Cleanliness, amenities, property conditions & facilities
I like that it is very convenient and the team here understands my needs. To me, that is very important for long stays. Thank you to the team at Ascott Orchard esp Sandi, John, Robert & Devan - you most definitely serve with pride and deserve recognition!
Stayed 19 nights in May 2025

4/10 Poor

sam

Travelled with partner
Registration and restore services pooe
Stayed 4 nights in May 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

short staycation

We had a pleasant stay. everything is fantastic in this hotel.
Stayed 2 nights in Apr 2025

8/10 Good

Eng Cheng, Petaling Jaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate and reward familiarity and personalized service. Was not the greatest for this trip but I can live with it for now.
Stayed 10 nights in Apr 2025

6/10 Okay

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
There was no hot water 85 percent of my stay. Complained twice, first time they implied that i did not know how to use controls, second time they had me run the kitchen tap, sink tap and shower controls continuously for 5 to 10 minutes before taking a shower. This only worked 15 percent of the time. Otherwise i love the hotel.
Stayed 10 nights in Mar 2025

10/10 Excellent

Eng Cheng, Petaling Jaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Top Choice in Singapore – Always a Fantastic Stay! Having stayed at Ascott Orchard Singapore multiple times, I can confidently say that their exceptional service and attention to detail make all the difference. From check-in to departure, every experience here is seamless, warm, and welcoming. The team goes above and beyond to ensure guests feel valued. They are responsive and efficient for any requests - it's one of the things that set them apart. Beyond the service, the rooms are spacious, clean and well maintained. The location is unbeatable—right in the heart of Orchard Road, making shopping, dining, and business meetings incredibly convenient. Ascott Orchard Singapore has truly become my go-to accommodation in the city. A big thank you to the amazing team for their hospitality—I look forward to my next stay!
Stayed 5 nights in Mar 2025

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk, cleaning and lobby staff. All were courteous, knowledgeable, and professional in our interactions. Our unit was perfect for our stay. The Ascott's location is convenient for shopping, walking and using public transportation. We appreciated the pool and the gym.
Stayed 5 nights in Mar 2025

10/10 Excellent

Reynaldo Ruiz

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 5 nights and we were happy with its cleanliness, well-appointed units, convenient location and friendly/professional staff. My husband and I were surprised to have learned that we were upgraded to a one-bedroom unit when we never requested it. This made our stay in Singapore extra special and memorable.
Stayed 5 nights in Mar 2025

10/10 Excellent

Eng Cheng, Petaling Jaya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Feb 2025

10/10 Excellent

Charles

Stayed 3 nights in Feb 2025

10/10 Excellent

Shelly- Deane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, staff was professional and kind.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hong Van

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Service was professional and thoughtful. When the coffee machine in my room didn't work and I called the front desk, hotel staff came and fixed that almost immediately. The day of my checkout, the team ordered my taxi at 4:45 a.m. and called my room at 4:30 to check if I needed help with the luggage. Room is clean and up to date. Location is great with walking distance to shopping, restaurants, and public transit.
Stayed 2 nights in Jan 2025

10/10 Excellent

Harold

Stayed 2 nights in Jan 2025

10/10 Excellent

Eng Cheng, Petaling Jaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that I am able to get the same room each trip - that’s helpful for my frequent trips away from home. I know it is not always possible to fulfill such requests so I appreciate that the team at Ascott put in their best efforts to make it happen. Thank you so much!
Stayed 6 nights in Jan 2025

10/10 Excellent

Catherine

Liked: Cleanliness, property conditions & facilities
Nice apartment and very clean. Walking distance to orchard road shopping. Staff very friendly.
Stayed 3 nights in Dec 2024

8/10 Good

Eng Cheng, Petaling Jaya

Liked: Cleanliness, amenities, property conditions & facilities
I really loved the hospitality throughout my first stay which is why I came back this trip, and also booked for future trips however, the welcome/friendliness/hospitality was somehow lesser than my first trip which had so impressed me. Don't know yet, let's see in my upcoming trip.
Stayed 13 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Almost perfect but a couple things..

Location, service, property condition was great. Only detractors were the slight odor in the hallways and the lack of regulation of the AC. Could not attain a comfortable temperature. It was either freezing cold or too hot. Was constantly turning off the AC when it got too cold.
Stayed 4 nights in Dec 2024

10/10 Excellent

Eng Cheng, Petaling Jaya

Liked: Cleanliness, property conditions & facilities
Stayed 12 nights in Nov 2024

8/10 Good

Teresa

Liked: Cleanliness, amenities
The refrigerator was not working
Stayed 3 nights in Oct 2024

4/10 Poor

Gunawan

Liked: Cleanliness
Disliked: Room comfort
THE SOUND AIR CON TOO LOUD,LIKE BLOWER AIR PLANE. I HAVE MOVED TO ANOTHER FLOOR,BUT AC SOUND IS STILL LOUD
Stayed 3 nights in Oct 2024