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Kamana Lakehouse

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Building design
Property video
Lobby
Tahuna Lakeview Room
Lakeview Luxe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
139 Fernhill Road, Queenstown, 9300
  • Place, Steamer Wharf
    ‪2 min drive‬
  • Place, Kiwi Park
    ‪3 min drive‬
  • Place, TSS Earnslaw Steamship
    ‪3 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪10 min drive‬

Room options

View all photos for Kamana King

Kamana King | View from room

Kamana King

9.0 out of 10
Wonderful
(14 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Kamana Twin

Kamana Twin

Kamana Twin

10.0 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Lakeview Luxe

Lakeview Luxe

Lakeview Luxe

  • Lake view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Remarkables King

View from room

Remarkables King

9.4 out of 10
Exceptional
(9 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Remarkables Twin

1 bedroom, premium bedding, down duvets, pillow-top beds

Remarkables Twin

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Tahuna Lakeview Room

Tahuna Lakeview Room

Tahuna Lakeview Room

9.8 out of 10
Exceptional
(10 reviews)
  • Lake view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Queenstown

Located in Queenstown (Fernhill), Kamana Lakehouse is within a 5-minute drive of TSS Earnslaw Steamship and Skyline Queenstown. .This luxury hotel is 2.3 mi (3.8 km) from Queenstown Gardens and 3.3 mi (5.2 km) from Ben Lomond Track.

What's nearby

  • Steamer Wharf - 2 min drive - 2.2 km
  • Skycity Queenstown Casino - 3 min drive - 2.6 km
  • Kiwi Park - 3 min drive - 2.6 km
  • TSS Earnslaw Steamship - 3 min drive - 3.0 km
  • Bob's Peak - 11 min drive - 3.0 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 13 min drive

Restaurants

  • ‪Heritage Queenstown - ‬10 min walk
  • ‪Finz - ‬4 min drive
  • ‪Smiths Craft Beer House - ‬4 min drive
  • ‪Lokal - ‬1 min walk
  • ‪My Thai Lounge - ‬4 min drive

About this property

Kamana Lakehouse

Kamana Lakehouse offers 73 air-conditioned accommodations with espresso makers and safes. Rooms open to furnished balconies or patios. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Digital television is provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

3 hot tubs are on site.

Guests under 4 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. There are 3 hot springs open between 9:00 AM and 8:00 PM.
Make yourself at home in one of the 73 air-conditioned rooms featuring espresso makers. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Dip into one of the 3 hot tubs or enjoy other recreational amenities, which include hot springs. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Grab a bite to eat at Nest, a fine-dining restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Queenstown? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Nest - This fine-dining restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Street parking available
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: NZD 45 to 45 for adults and NZD 22 to 22 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Nest

Things to do

  • 3 hot springs
  • 3 hot tubs
  • Bicycle storage
  • Private wine tours
  • Ski storage
  • Wine tours

Family friendly

  • In-room cot
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,076 square feet of conference space
  • 2 meeting rooms

Outdoors

  • In the mountains

Spa

  • 3 hot springs
  • Hot springs open from 9:00 AM - 8:00 PM
  • Hot springs water temperature - 38 ºC
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must reserve access to the private spa tubs in advance. The listed facility fee is charged per hour and covers 3 guests. Children ages 5-11 are allowed in the spa tub from 9 AM to 4 PM and must be accompanied by an adult. Children under 5 years old are not permitted in the spa tub.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults, and NZD 22 to 22 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, access to the hot springs, and high chair
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the spa tub is available by reservation for a one hour session and accommodates up to three adults
Children between 5-11 years old are allowed in the spa tub and must be accompanied by an adult.

We should mention

Hot springs access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 4 years old are not allowed in the hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Aspen Queenstown
Aspen Tanoa Queenstown
Tanoa Aspen
Tanoa Aspen Hotels
Tanoa Aspen Queenstown
Kamana Lakehouse Hotel Queenstown
Tanoa Queenstown
Aspen On Hotel Queenstown
Queenstown Aspen On Hotel
Tanoa Aspen Queenstown Hotels Hotel
Tanoa Aspen Hotels Hotel
Kamana Lakehouse Hotel
Kamana Lakehouse Queenstown
Kamana Lakehouse
Kamana Lakehouse Hotel
Kamana Lakehouse Queenstown
Kamana Lakehouse Hotel Queenstown

Kamana Lakehouse Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 450 out of 629 reviews
Rating 8 - Good. 110 out of 629 reviews
Rating 6 - Okay. 44 out of 629 reviews
Rating 4 - Poor. 16 out of 629 reviews
Rating 2 - Terrible. 9 out of 629 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely, the restaurant and bar attached are phenomenal
Stayed 1 night in Mar 2026

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amazing view deck, friendly front desk staff, free parking, wonderful breakfast.
Stayed 2 nights in Feb 2026

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities
Everything was great, staff, room ,meals, amenities. Very wonderful stay
Stayed 3 nights in Feb 2026

10/10 Excellent

Jessica

Stayed 3 nights in Feb 2026

2/10 Terrible

Suchit

Travelled with family
Liked: Cleanliness, staff & service
Romme as to small
Stayed 4 nights in Jan 2026

10/10 Excellent

Jesper

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
View to kill for, great and delicious food and friendly staff. We can definitely recommend Kamana Lakehouse
Stayed 1 night in Jan 2026

6/10 Okay

Paul

Liked: Cleanliness, amenities
This was the second stay after 5 days away. The staff (a man) at the check in counter never mentioned the hotel.com VIP access and the $65 hotel credit. Was like pulling teeth when asked about late checkout.
Stayed 1 night in Feb 2026

6/10 Okay

Sherria

Stayed 3 nights in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Great view from the restaurant, very clean rooms and competent staff
Stayed 2 nights in Jan 2026

6/10 Okay

Marty

Liked: Cleanliness
Stayed 2 nights in Jan 2026

10/10 Excellent

Clare, Vancouver

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes and Yes
Stayed 2 nights in Jan 2026

4/10 Poor

Louis

Disliked: Cleanliness, amenities
Dirty room, especially bathroom. Also poorly maintained (coat hangers broken for instance). Most rooms are essentially motel rooms, facing a parking lot, with strong noise from the road right behind.
Bathroom vent
Coat hanger
Stayed 1 night in Jan 2026

10/10 Excellent

Michele

Stayed 3 nights in Jan 2026

10/10 Excellent

Montana

Liked: Cleanliness, staff & service, amenities
The restaurant was amazing. Staff were very friendly. Clean rooms and spacious.
Stayed 3 nights in Jan 2026

10/10 Excellent

Melissa, Winston Hills

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious, and comfortable room with all the amenities needed to relax after a day of exploring. I especially loved having access to the soak tub as part of our stay. I also dined at Nest - the set menu was excellent. The lake views are absolutely stunning!
Stayed 2 nights in Jan 2026

10/10 Excellent

Tamre

Stayed 2 nights in Jan 2026

8/10 Good

Stephen

Stayed 2 nights in Jan 2026

10/10 Excellent

Marianne, Cos Cob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My daughter and I were travelling through Queenstown and stayed three nights at the Kamana Lakehouse. The hotel was beautiful and the views of the lake were outstanding. The service was great as well. I understand some people were not happy about the parking lot views and the construction but that does not bother me. The only reason I gave four stars on service is because there should be more options for breakfast. The dinner was excellent along with the wine. Breakfast was a set menu but it would be best if there were some quick fruit and continental options when timing is tight for travelers and activities that get planned during the day. There is nothing near to go to unless you go to town so if you do not have time for a full sit down breakfast, you are a bit out of luck. That would be my only complaint otherwise, everything was lovely.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ka Lun Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs were very helpful and efficient. We loved the Soaking tubs. Comfortable beds and we could see the sun rise from our room.
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing with great views. A soak experience comes with your stay but book it early. Parking is on site. It is located on a hill so walking back from town may be challenging for some. Many local tour companies pick-up at this location. The on-site restaurant "Nest" also has an amazing lake view and good menu although we did not eat there as we had other plans. The lounge is cozy with friendly staff and a great food menu as well. We would return here again.
Stayed 2 nights in Jan 2026

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing!
Stayed 2 nights in Jan 2026

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
What a gorgeous space! The view from the lobby is incredible, and the rooms are spacious with a great bed!
Stayed 2 nights in Jan 2026

6/10 Okay

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pros: lovely view from a Lakeview room but no real privacy if it’s close to the restaurant; modern room and bathroom; Nespresso pods if you like pod coffee. Cons: $45 for the breakfast package they offer; terrible queen size bed (too soft) as it’s two twin beds that dip in the middle; construction in front of the Lakeview rooms but luckily no obstruction to the beautiful view. Recommendation would be to book the hot soak well in advance.
Stayed 2 nights in Jan 2026

10/10 Excellent

Charles, Seattle

Stayed 2 nights in Dec 2025

4/10 Poor

Elle

After staying, certainly agree with other reviews stating this is not as presented online and wildly overpriced. The pictures are very misleading, the staff is not professional, parking is not guaranteed and when we arrived our room’s AC must have been left off for the day. It took hours for the temperature to be comfortable and we had to keep the room door and sliding door open for two hours. I recommend staying elsewhere.
Stayed 1 night in Jan 2026