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Crowne Plaza Hotel Queenstown

Hotel Class
4.5 out of 5

Information

Reviews

4.5 / 5Excellent
1,296 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Steamer Wharf
    1 min walk
  • Popular Location
    TSS Earnslaw Steamship
    2 min walk
  • Popular Location
    Fear Factory Queenstown
    2 min walk
  • Airport
    Queenstown (ZQN-Queenstown Intl.)
    9 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Room, 2 Double Beds, Courtyard View

    Room Amenities

    • Sleeps 3
    More details
  • Standard Room

    Room Amenities

    • Sleeps 3
    More details
  • Room, 2 Double Beds, Lake View

    Room Amenities

    • Lake view
    • Sleeps 3
    More details
  • Room, 1 King Bed, Lake View

    Room Amenities

    • Lake view
    • Sleeps 2
    More details
  • Deluxe Room

    Room Amenities

    • Sleeps 3
    More details
  • Room, 1 King Bed, Courtyard View

    Room Amenities

    • Sleeps 2
    More details
  • Room, 1 King Bed, Mountain View

    Room Amenities

    • Mountain view
    • Sleeps 2
    More details
  • Room, 2 Double Beds, Balcony, View

    Room Amenities

    • Mountain view
    • Sleeps 3
    More details
  • Room, 2 Double Beds, Mountain View

    Room Amenities

    • Mountain view
    • Sleeps 3
    More details
  • Room, 1 King Bed, Balcony, View

    Room Amenities

    • Mountain view
    • Sleeps 2
    More details

About this area

Queenstown

Crowne Plaza Hotel Queenstown is located on a lake and in an area with good shopping. Shotover Jet and Coronet Peak Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Gardens. Skyline Gondola and Kiwi and Birdlife Park are also worth visiting. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Steamer Wharf - 1 min walk
  • Popular Location
    TSS Earnslaw Steamship - 2 min walk
  • Popular Location
    Fear Factory Queenstown - 2 min walk
  • Popular Location
    Queenstown Beach - 3 min walk
  • Popular Location
    Skycity Queenstown Casino - 4 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 14 min drive

About this property

Crowne Plaza Hotel Queenstown

4.5-star luxury hotel, walk to Lake Wakatipu
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and 24-hour room service. All 139 rooms offer free WiFi and free wired Internet, plus 24-hour room service and LCD TVs with digital channels. Minibars, coffee makers, and free newspapers are among the other amenities available to guests.
Crowne Plaza Hotel Queenstown offers 139 accommodations with minibars and safes. LCD televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, and hair dryers.
This Queenstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 65.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 32 for adults and NZD 14 for children (approximately)
  • Fee for wired Internet in public areas: NZD 10 (for 12 hours, rates may vary)
  • Valet parking fee: NZD 20.00 per day (in/out privileges)
  • Rollaway bed fee: NZD 65.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Crowne Plaza Hotel Queenstown
  • Crowne Plaza Queenstown

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi, Wired Internet (surcharge)

Parking and transportation

  • Valet parking: NZD 20.00 per day

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: NZD 32 for adults and NZD 14 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Languages spoken

  • Chinese
  • Dutch
  • English
  • French
  • German
  • Hindi
  • Japanese
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Hair dryer
  • Shower

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
4.5

Excellent

5 - Excellent
756
4 - Good
436
3 - Okay
76
2 - Mediocre
24
1 - Poor
4
4.5
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Walking distance to CBD breakfast included thank you

Stayed 4 nights in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Fantastic location, helpful staff and beautiful view.

Stayed 3 nights in Sep. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort

Great location

It is a great location, great service but hotel a bit run down.

Stayed 2 nights in Sep. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

Amazing stay at Crowne Plaza. Location was very central. Pretty much walking distance from tour agencies and excursion operators. Our room also had a stunning view of the mountains and the lake. Receptionists were also very accommodating, especially Yagik who helped us book our activities. Highly recommended!

Stayed 4 nights in Aug. 2019

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