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lastminute.com.au Verified Reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
Standard Room, 1 King Bed
26 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Room, 2 Double Beds, Lakeside
26 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Standard Room, 2 Double Beds, View
Room with view
27 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Standard Room, 1 King Bed, View
Room with view
27 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
Select dates to see price
Standard Room, 2 Double Beds
26 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed, Lakeside
26 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 Queen Bed
27 square metres
1 Queen Bed
(Extra beds available: Cot)
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
4-star family-friendly hotel, walk to Lake Wakatipu

Popular property highlights

Free WiFi
Restaurant
Business centre
Laundry facilities
Babysitting or childcare (surcharge)

With a stay at Novotel Queenstown Lakeside, you'll be centrally located in Queenstown, steps from Lake Wakatipu and 10 minutes by foot from Skyline Gondola. This 4-star hotel is 10.2 mi (16.4 km) from Coronet Peak Ski Area and 14.9 mi (23.9 km) from The Remarkables Ski Area.

Make yourself at home in one of the 273 guestrooms featuring minibars and LCD televisions. Rooms have private balconies or patios. Satellite programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Take advantage of recreation opportunities including a spa tub and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Satisfy your appetite for dinner at the hotel's restaurant, Elements, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Queenstown? This hotel has facilities measuring 646 square feet (60 square meters), including a meeting room. Limited parking is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Amenities

Hotel Amenities

  • Bar/lounge
  • Lift
  • Fitness facilities
  • Restaurant
  • Concierge services
  • Total number of rooms - 273
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Conference space
  • Ski storage
  • Breakfast available (surcharge)
  • Laundry facilities
  • Spa tub
  • Television in common areas
  • Garden
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Picnic area
  • 24-hour front desk
  • Business centre
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Express check-in
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1988
  • Conference space size (feet) - 646
  • Conference space size (meters) - 60
  • Designated smoking areas (fines apply)
  • One meeting room
  • Parking (limited spaces)
  • Valet parking (surcharge)
  • Luggage storage
  • Ski passes available
  • Offsite parking discounted rates available
  • Babysitting or childcare (surcharge)
  • Electric car charging station
  • Distance from property (metres) 50

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Japanese
  • Chinese
  • Portuguese
  • Russian
  • Korean
  • Dutch
  • Czech

Parking

Valet parking (surcharge) , Limited onsite parking , Offsite parking discounted rates available

Room Amenities

Novotel Queenstown Lakeside offers 273 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. A pillow menu is available. 21-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Queenstown hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

  • Television
  • Free newspaper
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Pay films
  • In-room childcare (surcharge)
  • Shower/tub combination
  • In-room safe (laptop compatible)
  • Satellite TV service
  • WiFi (surcharge)
  • Wired Internet access (surcharge)
  • Pillow menu
  • LCD TV
  • Balcony or patio
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Elements - This restaurant serves breakfast and dinner. A children's menu is available.

24-hour room service is available.

Nearby Things to do

  • Golfing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Rafting nearby
  • Parasailing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Ecotours nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Golf lessons available nearby
  • Segway rental/tour nearby
  • Boat tours nearby
  • Rock climbing nearby
  • Ziplining nearby
  • Casino nearby
  • Health or beauty spa nearby

Accessibility

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair accessible (may have limitations)
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-in time ends at 5:30 AM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

No rollaway/extra beds available

Number of children who can stay for free – 2

Debit cards

Staffed front desk

LGBTQIA friendly

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Mobile key entry is not available

Food service has been amended for enhanced safety

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 33.00 for adults and NZD 17.50 for children (approximately)
  • Fee for in-room wireless Internet: NZD 10 per night (rates may vary)
  • Fee for in-room wired Internet: NZD 10 per night (rates may vary)
  • Valet parking fee: NZD 25.00 per night (in/out privileges)
  • Nearby parking fee: NZD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Lakeside Novotel
  • Lakeside Novotel Queenstown
  • Novotel Lakeside
  • Novotel Lakeside Hotel
  • Novotel Lakeside Hotel Queenstown
  • Novotel Lakeside Queenstown
  • Novotel Queenstown
  • Novotel Queenstown Lakeside
  • Queenstown Lakeside
  • Queenstown Novotel
  • Novotel Gardens Queenstown
  • Novotel Queenstown Lakeside Hotel Queenstown
  • Novotel Queenstown Lakeside Hotel
  • Novotel Queenstown Lakeside Hotel
  • Novotel Queenstown Lakeside Queenstown
  • Novotel Queenstown Lakeside Hotel Queenstown

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Enhanced food service safety measures are in place.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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