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Hotel St Moritz, Queenstown - MGallery

5.0 star property

Photo gallery for Hotel St Moritz, Queenstown - MGallery

Indoor wedding
1 bedroom, premium bedding, down duvets, in-room safe
Exterior
Miscellaneous
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

View map
10-18 Brunswick Street, Queenstown, 9348
  • Place, TSS Earnslaw Steamship
    ‪5 min walk‬
  • Place, Skyline Queenstown
    ‪10 min walk‬
  • Place, Queenstown Gardens
    ‪18 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪11 min drive‬

Room options

View all photos for Guest Room, Lake View

1 bedroom, premium bedding, down duvets, in-room safe

Guest Room, Lake View

9.0 out of 10
Wonderful
(8 reviews)
  • 32 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room

1 bedroom, premium bedding, down duvets, in-room safe

Guest Room

9.6 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Garden View (Alpine)

1 bedroom, premium bedding, down duvets, in-room safe

Suite, Garden View (Alpine)

10.0 out of 10
Exceptional
(2 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Lake View

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 2 Bedrooms, Lake View

  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, Lake View (Alpine)

1 bedroom, premium bedding, down duvets, in-room safe

Suite, Lake View (Alpine)

9.0 out of 10
Wonderful
(2 reviews)
  • 54 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Alpine)

1 bedroom, premium bedding, down duvets, in-room safe

Suite (Alpine)

8.0 out of 10
Very good
(9 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room, Balcony, Lake View

Guest Room, Balcony, Lake View

Guest Room, Balcony, Lake View

8.0 out of 10
Very good
(6 reviews)
  • 32 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Balcony, Lake View (Alpine)

Suite, Balcony, Lake View (Alpine)

Suite, Balcony, Lake View (Alpine)

9.2 out of 10
Wonderful
(11 reviews)
  • 54 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room, Garden View

1 bedroom, premium bedding, down duvets, in-room safe

Guest Room, Garden View

9.6 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Queenstown

A stay at Hotel St Moritz, Queenstown - MGallery places you in the heart of Queenstown, within a 5-minute walk of Lake Wakatipu and SKYCITY Wharf Casino. .This family-friendly hotel is 13.2 mi (21.2 km) from The Remarkables Ski Area and 0.3 mi (0.5 km) from Fear Factory Queenstown.

What's nearby

  • TSS Earnslaw Steamship - 5 min walk - 0.5 km
  • Kiwi and Birdlife Park - 8 min walk - 0.7 km
  • Queenstown Mall - 8 min walk - 0.7 km
  • Skyline Queenstown - 10 min walk - 0.9 km
  • Queenstown Gardens - 18 min walk - 1.6 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 14 min drive

Restaurants

  • ‪Pog Mahones - ‬6 min walk
  • ‪Saigon Kingdom - ‬4 min walk
  • ‪Pub On Wharf - ‬5 min walk
  • ‪Atlas Beer Cafe - ‬4 min walk
  • ‪Smiths Craft Beer House - ‬6 min walk

About this property

Hotel St Moritz, Queenstown - MGallery

Luxury hotel with 2 hot tubs and a fitness center
Hotel St Moritz, Queenstown - MGallery offers 142 accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 hot tubs are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 142 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including a fitness center and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Queenstown? This hotel has facilities measuring 2153 square feet (200 square meters), including conference space. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM.
Hotel St Moritz, Queenstown - MGallery has a restaurant serving breakfast, lunch, and dinner.
Lombardi Bar - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Secured, covered parking on site (NZD 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; NZD 40 for adults and NZD 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Lombardi Bar
  • Lombardi Restaurant

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Library
  • Ski storage

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 80.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 40 for adults and NZD 20 for children
  • Covered self parking fee: NZD 40 per night
  • Rollaway bed fee: NZD 80.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 16 years old are not allowed in the hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Moritz MGallery Collection
Hotel St Moritz Queenstown MGallery Collection
Moritz MGallery Collection
St Moritz Queenstown MGallery Collection
Hotel St Moritz MGallery Collection
St Moritz MGallery Collection
St Moritz, Queenstown Mgallery
Hotel St Moritz, Queenstown - MGallery Hotel
Hotel St Moritz Queenstown MGallery Collection
Hotel St Moritz, Queenstown - MGallery Queenstown
Hotel St Moritz, Queenstown - MGallery Hotel Queenstown

Hotel St Moritz, Queenstown - MGallery Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1006 reviews
Rating 8 - Good. 258 out of 1006 reviews
Rating 6 - Okay. 74 out of 1006 reviews
Rating 4 - Poor. 30 out of 1006 reviews
Rating 2 - Terrible. 4 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Allan, Hope Island

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel, amazing views of Lake & Alps. Delightful & very helpful staff all contributed to our Magic vacation in Queenstown. Our King size bed was just perfect, so comfortable. Can't wait to return. Allan & ILse Australia.
Stayed 4 nights in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for 4 nights and absolutely loved our stay. We were in an Alpine suite with Balcony and lake views and it was superb.
Stayed 4 nights in Jun 2025

10/10 Excellent

grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Lara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked their sustainable options and the hotel was really clean and very comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Raj the manager is outstanding and his focus is on guest satisfaction
Stayed 3 nights in Jun 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Lovely hotel and staff.
Stayed 1 night in Jun 2025

10/10 Excellent

THERESE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing view and very nice experience

Stayed 1 night in Jun 2025

8/10 Good

Aileen

Stayed 3 nights in Jun 2025

10/10 Excellent

Lisa-Ann, Cronulla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and beautiful hotel! Walk to everything Queenstown has to offer, close to all the bars, restaurants and activities. The hotel has a lovely restaurant, breakfast was great, open fire in the lounge/lobby and awesome hot tub outside.
Stayed 2 nights in May 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited the St Moritz for a special family occasion and we rated our entire experience 10/10! Lovely friendly and helpful staff, gorgeous alpine suite, beautiful breakfast, clean and tidy, warm and welcoming! Thanks for having us! We will definitely be back again soon!
Stayed 4 nights in May 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel, great location.
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

May 2025 visit

This was our second stay at Hotel St. Moritz. All of the staff are excellent - everyone from the front desk to the bartenders to the folks in the dining room. The Alpine Suite had plenty of room for 3 of us. We would highly recommend this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Philip

Stayed 1 night in May 2025

10/10 Excellent

Robert, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attractive, clean, polished facility. Hotel bar and restaurant is really good.
Stayed 4 nights in Apr 2025

10/10 Excellent

R

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent

It was amazing, beautiful and excellent customer service. Absolutely no issues at all, and a very comfortable experience.
Stayed 2 nights in Jan 2025

8/10 Good

Angela

Stayed 2 nights in Mar 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kathy, HOLLAND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and is in walking distance of the main shopping & dining of Queenstown. The staff is wonderful and was very helpful with a tv glitch in our room and with parking.
Stayed 3 nights in Mar 2025

10/10 Excellent

Michelle

Travelled with partner
Location and staff were great. Building/roadworks and road outside made it hard to access sometimes
Stayed 2 nights in Mar 2025

8/10 Good

Deepthi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 3 nights and I asked the room to be cleaned one of those days. The room was cleaned but not replenished the soap and other basics. Air condition is set to a higher temperature than my preference not able to adjust.
Stayed 3 nights in Mar 2025

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were lovely, especially Maddy and Arina at reception. Our flight was cancelled due to Cyclone Alfred so we had to extend our stay, during a stressful time the staff gave great assistance.
Stayed 3 nights in Mar 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are lovely! Rooms are beautiful.
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and views

Location - easy walk to town Beautiful view of lake from restaurant and bar
Stayed 3 nights in Feb 2025

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay! Everyone was friendly, the room was spacious, the vibes were good.
Stayed 2 nights in Feb 2025