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Hotel St Moritz, Queenstown - MGallery

5.0 star property

Photo gallery for Hotel St Moritz, Queenstown - MGallery

Daily buffet breakfast (NZD 45 per person)
Golf
Guest Room, Balcony, Lake View
Meeting facility
Outdoor spa tub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym
  • Parking available

Explore the area

View map
10-18 Brunswick Street, Queenstown, 9348
  • Place, TSS Earnslaw Steamship
    ‪5 min walk‬
  • Place, Kiwi Park
    ‪7 min walk‬
  • Place, Skyline Queenstown
    ‪8 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, Garden View (Alpine)

Premium bedding, down duvets, in-room safe, laptop workspace

Suite, Garden View (Alpine)

10.0 out of 10
Exceptional
(2 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Lake View (Alpine)

Premium bedding, down duvets, in-room safe, laptop workspace

Suite, Lake View (Alpine)

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room, Lake View

Guest Room, Lake View

Guest Room, Lake View

9.0 out of 10
Wonderful
(8 reviews)
  • Lake view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room

Premium bedding, down duvets, in-room safe, laptop workspace

Guest Room

9.6 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Alpine)

Premium bedding, down duvets, in-room safe, laptop workspace

Suite (Alpine)

8.0 out of 10
Very good
(9 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Balcony, Lake View (Alpine)

Suite, Balcony, Lake View (Alpine)

Suite, Balcony, Lake View (Alpine)

9.0 out of 10
Wonderful
(12 reviews)
  • Lake view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room, Garden View

Premium bedding, down duvets, in-room safe, laptop workspace

Guest Room, Garden View

9.6 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room, Balcony, Lake View

Guest Room, Balcony, Lake View

Guest Room, Balcony, Lake View

8.0 out of 10
Very good
(6 reviews)
  • Lake view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Lake View

Premium bedding, down duvets, in-room safe, laptop workspace

Suite, 2 Bedrooms, Lake View

  • Sleeps 5
  • 2 Double Beds

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About the area

Queenstown

A stay at Hotel St Moritz, Queenstown - MGallery places you in the heart of Queenstown, within a 5-minute walk of Lake Wakatipu and SKYCITY Wharf Casino. .This family-friendly hotel is 0.3 mi (0.5 km) from Fear Factory Queenstown and 0.4 mi (0.6 km) from Toi o Tahuna.

What's nearby

  • TSS Earnslaw Steamship - 5 min walk - 0.5 km
  • Skycity Queenstown Casino - 7 min walk - 0.6 km
  • Kiwi Park - 7 min walk - 0.6 km
  • Queenstown Mall - 8 min walk - 0.7 km
  • Skyline Queenstown - 8 min walk - 0.7 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 14 min drive

Restaurants

  • ‪Fergburger - ‬7 min walk
  • ‪Smiths Craft Beer House - ‬6 min walk
  • ‪Saigon Kingdom - ‬4 min walk
  • ‪Finz - ‬4 min walk
  • ‪Mrs. Ferg Beach Street - ‬6 min walk

About this property

Hotel St Moritz, Queenstown - MGallery

Hotel St Moritz, Queenstown - MGallery offers 142 accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 hot tubs are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 142 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including a fitness center and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Queenstown? This hotel has facilities measuring 2153 square feet (200 square meters), including conference space. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM.
Hotel St Moritz, Queenstown - MGallery has a restaurant serving breakfast, lunch, and dinner.
Lombardi Bar - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Secured, covered parking on site (NZD 40 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; NZD 45 for adults and NZD 22.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Lombardi Bar
  • Lombardi Restaurant

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Library
  • Ski storage

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 80.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 45 for adults and NZD 22.50 for children
  • Covered self parking fee: NZD 40 per night
  • Rollaway bed fee: NZD 80.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 16 years old are not allowed in the hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Moritz MGallery Collection
Hotel St Moritz Queenstown MGallery Collection
Moritz MGallery Collection
St Moritz Queenstown MGallery Collection
Hotel St Moritz MGallery Collection
St Moritz MGallery Collection
St Moritz, Queenstown Mgallery
Hotel St Moritz, Queenstown - MGallery Hotel
Hotel St Moritz Queenstown MGallery Collection
Hotel St Moritz, Queenstown - MGallery Queenstown
Hotel St Moritz, Queenstown - MGallery Hotel Queenstown

Hotel St Moritz, Queenstown - MGallery Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sundeep

.
Stayed 6 nights in Dec 2025

10/10 Excellent

SHISHIR, FREMONT

Travelled with partner
Liked: Cleanliness, amenities
I loved the view from out room!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Xianzhong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and very pretty designed. Staff are super nice .
Hotel entrance
Hallway
Entrance sitting area
Inside
Stayed 3 nights in Dec 2025

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was an absolute gem! Great rooms, nice lake views, excellent restaurant and nice location
Stayed 1 night in Nov 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms, perfect location, and very friendly attentive staff
Stayed 9 nights in Nov 2025

10/10 Excellent

Curtis

Stayed 2 nights in Nov 2025

6/10 Okay

Leah, Far Meadow

Travelled with partner
Liked: Amenities, property conditions & facilities
This hotel promotes itself as 5-star but our stay was far from it. It’s sad as the location, proximity to town, views, and physical hotel itself are great. However we experienced several issues and inconsistencies with housekeeping - no toilet paper, no fresh towels, floors not wiped over in bathroom, no replacement of drinking water - and had housekeeping staff arguing with us about their “rules”. Bar is great but they need more staff - service exceptionally slow.
Stayed 5 nights in Nov 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities
Fantastic staff! Room is clean and spacious. We did not have a view but from the restaurant it is lovely. Coin laundry available for guests.
Stayed 4 nights in Oct 2025

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We give the staff to be helpful, knowledge and the room is large and comfortable. I highly recommend this hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Susannah

Liked: Cleanliness, staff & service, amenities
Lovely
Stayed 2 nights in Oct 2025

10/10 Excellent

Rebecca

Stayed 3 nights in Oct 2025

10/10 Excellent

Mitchell Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 5 star hotel with actual 5 star service. Great to finally stay somewhere , where the service meets the reputation. Wonderful stay, cannot recommend highly enough. The hill up to the hotel probably isn't the best if you are lacking mobility but was fine for us and equalled awesome views from the room
Stayed 7 nights in Sep 2025

10/10 Excellent

Susannah

Stayed 2 nights in Oct 2025

8/10 Good

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
hotel parking cost NZD30/night, walk to the city center is 10min downhill but return steep uphill. good amenities. v.good brkfst for nz standards.
Stayed 3 nights in Oct 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Graeme

Stayed 2 nights in Oct 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning Views and Excellent Service

Hotel St Moritz in Queenstown had beautiful views from our room — a real highlight each morning. The staff were incredibly helpful and made everything easy, from check-in to local tips. It’s a stylish, comfortable place that feels both relaxed and well run and made our honeymoon special. Excellent breakfast with a view too.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Yew hock

Stayed 4 nights in Oct 2025

10/10 Excellent

Eileen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel within walking distance from downtown. Room and views are amazing. Staff was warm and friendly. Would definitely come back!
Stayed 1 night in Oct 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Really lovely room, we had a suite and it was really well laid out, lots of nice touches. Breakfast was nice too and stunning views of the lake. My only wish was that they light the fire in reception and/or the dining room as it would have been cosy and it was very cold!
Stayed 3 nights in Sep 2025

8/10 Good

Nick

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, great location and view. Only downside room only had single small window and walk up hill requires a level of fitness.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Lee, BUCKEYE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful, warm and welcoming property. The staff were all so pleasant and helpful. Would stay here again and recommend it!
Stayed 3 nights in Sep 2025