6/10 Okay
susan
16 Feb 2026
Liked: Cleanliness, staff & service
Construction blocking the driveway without notice to the Valet team? On a Saturday night? The absolute worst arrival experience Ever! Trapped by cars in front and behind, driveway divided lengthwise and blocked at midpoint, right at the lobby Entry by phony looking barricades. No one was going anywhere while some unskilled driver went back and forth across the T, Trapped!! Desperate for the “loo” after a long drive! This situation was unfolding at ~10 PM on a Saturday night, with lots of people suddenly unable to retrieve their cars from the valet, nor could anyone arrive. Full Stop. Total fiasco! I believe I was awakened about 4 AM by jackhammers inside the hotel with the same mismanaged construction people. All the Hilton employees were great, very professional, including the valets in terms of their demeanor, having to deal with a construction fiasco!!!
susan
Stayed 2 nights in Jan 2026

























































