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Westpoint Hotel

3.0 star property

Photo gallery for Westpoint Hotel

Exterior
Lobby
Iron/ironing board, free WiFi, bed sheets
Bar (on property)
Private kitchen

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View map
168 - 172 Sussex Gardens, London, England, W2 1TP
  • Place, Hyde Park
    ‪5 min walk‬
  • Place, Marble Arch
    ‪13 min walk‬
  • Place, Oxford Street
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Double Room

Iron/ironing board, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Iron/ironing board, free WiFi, bed sheets

Single Room

  • Sleeps 1
  • 1 Twin Bed

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Exterior

Shakespeare Hotel

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  • Game room
  • Breakfast available
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3.6 out of 5, Good, 1,059 reviews
The price is AU$141
includes taxes & fees
26 Oct - 27 Oct
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About the area

London

A stay at Westpoint Hotel places you in the heart of London, within a 10-minute walk of Hyde Park and Kensington Gardens. .This hotel is 0.7 mi (1.2 km) from Marble Arch and 1.3 mi (2.1 km) from Oxford Street.

What's nearby

  • Hyde Park - 5 min walk - 0.4 km
  • Marble Arch - 13 min walk - 1.2 km
  • Oxford Street - 4 min drive - 2.0 km
  • Kensington High Street - 5 min drive - 2.4 km
  • Buckingham Palace - 6 min drive - 3.1 km

Getting around

  • London Paddington Station - 2 min walk
  • Paddington Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 47 min drive

Restaurants

  • ‪Angus Steakhouse Paddington - ‬2 min walk
  • ‪Blank Street Coffee - ‬2 min walk
  • ‪Sawyers Arms - ‬1 min walk
  • ‪Paramount Lebanese Kitchen - ‬2 min walk
  • ‪Mihbaj - ‬2 min walk

About this property

Westpoint Hotel

Hotel with a 24-hour front desk, a short walk to Hyde Park
Westpoint Hotel offers 61 accommodations with hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 61 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, housekeeping is provided daily, and you can request irons/ironing boards.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Alcohol is not served or permitted at this property

Property is also known as

Hotel Westpoint
Westpoint Hotel
Westpoint Hotel London
Westpoint London
Westpoint Hotel London, England
Westpoint Hotel Hotel
Westpoint Hotel London
Westpoint Hotel Hotel London

Westpoint Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 116 out of 1002 reviews
Rating 8 - Good. 399 out of 1002 reviews
Rating 6 - Okay. 293 out of 1002 reviews
Rating 4 - Poor. 129 out of 1002 reviews
Rating 2 - Terrible. 65 out of 1002 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Misleading description of room

We were very disappointed on arrival at the hotel to find that we had been misled by Hotels.com. The description of the room clearly stated that there was a kitchenette in the room and we found that the only facility was a kettle. When I enquired at reception I was told that none of the hotel rooms had a kitchenette. This involved my wife and I in considerable extra expense during our stay as we had specifically chosen this hotel because of the facility for self catering. The response from the hotel management was to reiterate that none of the hotel rooms had kitchenettes. We feel badly let down by Hotels.com in this matter and will be reluctant to accept any future descriptions without first contacting the hotel for confirmation. Added to this the bed was extremely uncomfortable and not up to the standard we would have expected.
Stayed 4 nights in Jun 2025

6/10 Okay

Ivy

Travelled with family
Disliked: Amenities
Great location close to major hub for underground. Noisey busy street but not a big deal if you don’t have to sleep with window open which we did due to the heat. One fan was supplied. Rooms were small. No flat surface to lay anything on. Kitchenette was a floating shelf 6” wide with an electric kettle and mugs. Bathroom was horrible. Stand up shower was small and 2x2 feet of floor space to function. But worst part was sink had 2 facets one for hot one for cold that were push activated. U had to hold down each to use before it ran out with just enough pressure to not make to too forceful as to splash outside the tiny sink. Cold started warm turned hot then cold. No surface in bathroom to lay items and barley room to turn around. A lot can be overlooked but this facet situation is ridiculous. Not even to be able to turn it on to brush your teeth is unreal. Holding facet with one hand and trying to wince with the other or washing one hand then the other Loved the location and hotel was fine but amenities were lacking. Definitely needs upgrading
Stayed 7 nights in Jun 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Henry

Liked: Cleanliness, amenities
Small but very clean room with comfortable bed. Fantastic location. Friendly and helpful reception staff.
Stayed 2 nights in May 2025

10/10 Excellent

Ila Mae

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing , clean , worth the money
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeewanjot

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great find! Very happy with everything except the wifi. No setv
Stayed 3 nights in Jun 2025

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are cozy and fine for one night. There was a problem with my key getting stuck. However Lucy at the front desk went out of her way to resolve the situation.
Stayed 1 night in May 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to train, and in an interesting neighborhood.
Stayed 15 nights in Jun 2019

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant corner of Paddington

Excellent location in a quiet enclave close to Paddington underground ( although we walked past it twice as it’s not that well signposted ! ). Friendly staff, clean and tidy rooms made this a very pleasurable stay. I would definitely come again.
Stayed 2 nights in Aug 2021

10/10 Excellent

Claudia Lupita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place great price

Booked last minute because missed last train..upgraded me to double..wild stat again
Stayed 1 night in Jul 2020

6/10 Okay

Rachel

Disliked: Room comfort

Noisy Rooms

Reception staff were not friendly but very blunt, the room was extremely noisy and we could hear the conversation in the room next door and in the corridor. The house keeping staff were talking loudly with each other and banging around when cleaning other rooms first thing in the morning
Stayed 2 nights in Mar 2020

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The Wi-fi was not particularly strong. My room was in the basement and was cold. Some of the plug sockets were damaged in my room.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Facilitys to the room. We been on the first floor without acsensor. We've got a big luggage and we lif it with hands.
Stayed 1 night in Dec 2019

10/10 Excellent

Mitch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel close to Hyde park

Lovely hotel in a great location
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Would never recommend.

Customer Service was awful! Lifts were broken and staff was rude. Shower was small and double bed was a small double. Room was cold.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Small cramped and dated bedrooms, shower is horrible
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern room, great location for a cheap price. Only issue we had was the tv which did not work.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Reception area was nice and clean.Staff was prompt and check in done quickly
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019