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Westpoint Hotel

3.0 star property

Photo gallery for Westpoint Hotel

Lobby
Bar (on property)
Iron/ironing board, free WiFi, bed sheets
Lobby
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
168 - 172 Sussex Gardens, London, England, W2 1TP
  • Place, Hyde Park
    ‪5 min walk‬
  • Place, Kensington Gardens
    ‪5 min walk‬
  • Place, Marble Arch
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Single Room

Iron/ironing board, free WiFi, bed sheets

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Iron/ironing board, free WiFi, bed sheets

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Apartment

Iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Studio

Studio

Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Premier Inn London Paddington - Paddington Basin
London City Centre
  • Restaurant
  • Breakfast available
  • 24/7 front desk
4.0 out of 5, Very good, 407 reviews
The price is AU$162
includes taxes & fees
7 June - 8 June
Premier Inn London Paddington - Paddington Basin

About the area

London

A stay at Westpoint Hotel places you in the heart of London, within a 10-minute walk of Hyde Park and Kensington Gardens. .This hotel is 0.7 mi (1.2 km) from Marble Arch and 1.3 mi (2.1 km) from Oxford Street.

What's nearby

  • Hyde Park - 5 min walk - 0.4 km
  • Kensington Gardens - 5 min walk - 0.4 km
  • The Grosvenor Victoria Casino London - 7 min walk - 0.7 km
  • Paddington Central - 8 min walk - 0.7 km
  • Marble Arch - 13 min walk - 1.2 km

Getting around

  • London Paddington Station - 2 min walk
  • Paddington Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 47 min drive

Restaurants

  • ‪CÉ LA VI London - ‬3 min walk
  • ‪Angus Steakhouse Paddington - ‬2 min walk
  • ‪Steam Bar - ‬4 min walk
  • ‪The Pride of Paddington - ‬4 min walk
  • ‪Blank Street Coffee - ‬2 min walk

About this property

Westpoint Hotel

Westpoint Hotel offers 61 accommodations with hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 61 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, housekeeping is provided daily, and you can request irons/ironing boards.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: GBP 10.50 for adults and GBP 10.50 for children

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 10.50 for adults and GBP 10.50 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Alcohol is not served or permitted at this property

Property is also known as

Hotel Westpoint

Westpoint Hotel

Westpoint Hotel London

Westpoint London

Westpoint Hotel London, England

Westpoint Hotel Hotel

Westpoint Hotel London

Westpoint Hotel Hotel London

Westpoint Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 127 out of 1006 reviews
Rating 8 - Good. 395 out of 1006 reviews
Rating 6 - Okay. 295 out of 1006 reviews
Rating 4 - Poor. 124 out of 1006 reviews
Rating 2 - Terrible. 65 out of 1006 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

ENHSIN

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Room is clean but very very small. Wifi doesn't work.
Stayed 2 nights in Dec 2025

6/10 Okay

Philip

Travelled with family
Liked: Cleanliness, staff & service
The room was clean. The bed seemed small for a double. The bathroom was also small.
Stayed 4 nights in Nov 2025

6/10 Okay

Runar

Stayed 4 nights in Nov 2025

10/10 Excellent

lin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely tiny room in the heart of Westminster. Bed very hard and lumpy. Otherwise a gem.
Stayed 1 night in Oct 2025

10/10 Excellent

MariaSoledad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a great home base of operations for our trip that had multiple legs of our journey - plane, train, automobile, plane.
Stayed 8 nights in Oct 2025

6/10 Okay

Jasmine

Liked: Cleanliness
Disliked: Staff & service
Clean and tidy room in a good central location
Stayed 7 nights in Sep 2025

6/10 Okay

STEPHEN

Stayed 2 nights in Sep 2025

2/10 Terrible

Bethanee

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This hotel did not match the images or services advertised online. The room was claustrophobic for someone with no previous experience feeling claustrophobic - barely room to open a suitcase, the shower was less than 1 metre square, and the bathroom had less then 50cm of changing room unless you wanted to straddle the toilet to do so. The supposedly free wifi might work…but my webpages are still trying to load. Cleaning staff do not understand the meaning of “do not disturb” signs which was a huge invasion of privacy (especially considering I had to change in the room because of the aforementioned limited space in the bathroom), and took a fan out of my room (during a warm week) that was quite obviously in use. When I asked reception staff about this and if I could have one to take back to my room, I was made to feel that this was a huge inconvenience to them. I would not recommend this travel to anyone wanting a good nights sleep, rest after travelling from the other side of the world, or just a nice stay in general. If I could give this hotel no stars, I would. I checked out 5 days early and booked a different hotel because I was so uncomfortable and staff refused to refund remaining nights even after I explained my complaints and was visibly upset.
Stayed 9 nights in Sep 2025

6/10 Okay

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, hotel very clean but a little dated. Would stay again.
Stayed 2 nights in Sep 2025

6/10 Okay

JOSE

Stayed 2 nights in Sep 2025

8/10 Good

HOI KIU

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of hotel is close to Paddington station, which is very convenient to travel around in London via public transportation.
Stayed 10 nights in Aug 2025

4/10 Poor

Gerry, Calgary

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Wifi didn't work at all. Rooms were hot and fan didn't help. Needed to open window due to heat and constant noise from traffic affected our sleep. Construction in hallways was on-going except on weekend. Old locks on room doors did not provide security, sign inside room warned us to lock valuables inside suitcase as hotel would not be responsible for theft. Staff were kind and helpful. Bathroom shower was tiny, pillows were small and lumpy.
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Vu

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I enjoyed the hotels area which was very walkable to the tube and dining options. However, we got assigned to the room that was so hot and a bit suffocating tbh. I understand the Air con condition here in the uk but at least we should have some opened air windows which didnt work.
Stayed 1 night in Jun 2025

6/10 Okay

Julyet

Travelled with family
Liked: Staff & service
Disliked: Amenities
Checking in was confusing as I'd done an online check in the day before but when we got there I had to go through normal check-in Room had everything we needed but bathroom very tiny and for people who are carrying a bit of weight may struggle to manoeuvre around it. Bed was super comfy, so 10 out of 10 for that. Staff very friendly. In the morning then lift was out of service which wasn't great as we were on the 3rd floor and had to walk down several flights of stairs. Anyone with mobility problems would have struggled with this. We liked where the hotel was situated pretty building and lovely reception area. The TV in our twin room was opposite one of the beds so not ideal place for the other person trying to watch from the other bed. Great for a night away but for the price of the tiny twin room it seemed a lot of money so although we loved the area not sure we would stay there again.
Stayed 1 night in Jul 2025

6/10 Okay

Heather

Stayed 1 night in Jul 2025

2/10 Terrible

Sergey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very small bathroom and shower
Stayed 3 nights in Jun 2025

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Misleading description of room

We were very disappointed on arrival at the hotel to find that we had been misled by Hotels.com. The description of the room clearly stated that there was a kitchenette in the room and we found that the only facility was a kettle. When I enquired at reception I was told that none of the hotel rooms had a kitchenette. This involved my wife and I in considerable extra expense during our stay as we had specifically chosen this hotel because of the facility for self catering. The response from the hotel management was to reiterate that none of the hotel rooms had kitchenettes. We feel badly let down by Hotels.com in this matter and will be reluctant to accept any future descriptions without first contacting the hotel for confirmation. Added to this the bed was extremely uncomfortable and not up to the standard we would have expected.
Stayed 4 nights in Jun 2025

6/10 Okay

Ivy

Travelled with family
Disliked: Amenities
Great location close to major hub for underground. Noisey busy street but not a big deal if you don’t have to sleep with window open which we did due to the heat. One fan was supplied. Rooms were small. No flat surface to lay anything on. Kitchenette was a floating shelf 6” wide with an electric kettle and mugs. Bathroom was horrible. Stand up shower was small and 2x2 feet of floor space to function. But worst part was sink had 2 facets one for hot one for cold that were push activated. U had to hold down each to use before it ran out with just enough pressure to not make to too forceful as to splash outside the tiny sink. Cold started warm turned hot then cold. No surface in bathroom to lay items and barley room to turn around. A lot can be overlooked but this facet situation is ridiculous. Not even to be able to turn it on to brush your teeth is unreal. Holding facet with one hand and trying to wince with the other or washing one hand then the other Loved the location and hotel was fine but amenities were lacking. Definitely needs upgrading
Stayed 7 nights in Jun 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Henry

Liked: Cleanliness, amenities
Small but very clean room with comfortable bed. Fantastic location. Friendly and helpful reception staff.
Stayed 2 nights in May 2025

10/10 Excellent

Ila Mae

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing , clean , worth the money
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeewanjot

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great find! Very happy with everything except the wifi. No setv
Stayed 3 nights in Jun 2025

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are cozy and fine for one night. There was a problem with my key getting stuck. However Lucy at the front desk went out of her way to resolve the situation.
Stayed 1 night in May 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025