Everything about our stay at Tudor Court Hotel was perfect. A lovely place in Paddington! Professional, very courteous staff, clean and well serviced rooms.
We initially were 3 travelling companions, then became 5 so we had to adjust our reservation and booking dates. The only problem we encountered was that we booked it through Expedia. As our travel plans changed slightly, we cancelled our initial reservation and then booked another. As I result I have been charged twice for a portion of our stay. Previous attempts to resolve this through Expedia have had no results They seem to be completely unconcerned about customer service, and charging twice for a single booking seems to be a routine procedure. Should anyone at Expedia actually read this, I look forward to speaking to one of your representatives personally. If Expedia representatives do not reply, I shall certainly attempt to reach out to them again, and actually speak to someone who is not in a chat room and assisted by AI.
Aside from booking through Expedia, everything at The Tudor Court Hotel is fantastic!