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Thistle London Hyde Park Kensington Gardens

4.0 star property

Photo gallery for Thistle London Hyde Park Kensington Gardens

Breakfast, lunch, dinner served; international cuisine, garden views
A hotel room with a large bed, a desk with a chair, a dresser, a television, and a wall-mounted light.
A red telephone booth and a glass elevator in a hotel lobby with a mural of a classical building.
Lobby
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
104 Bayswater Road, London, England, W2 3HL
  • Place, Kensington Gardens
    ‪1 min walk‬
  • Place, Hyde Park
    ‪10 min walk‬
  • Place, Kensington Palace
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪61 min drive‬

Room options

View all photos for Family Room Sleeps 3

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room Sleeps 3

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.4 out of 10
Very good
(7 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a large bed, bedside tables, a desk with a chair, a mirror, and a window with curtains.

Standard Double Room

8.0 out of 10
Very good
(91 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room Sleeps 3

Family Room Sleeps 3

Family Room Sleeps 3

8.4 out of 10
Very good
(27 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Double Bed, Garden View

A hotel room with a large bed, a desk, a chair, and a window with a city view.

Deluxe Double Room, 1 Double Bed, Garden View

8.8 out of 10
Excellent
(13 reviews)
  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Family Room Sleeps 4

A hotel room with a large bed, a desk with a chair, a dresser, a television, and a wall-mounted light.

Deluxe Family Room Sleeps 4

8.0 out of 10
Very good
(9 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Family Room Sleeps 4

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Family Room Sleeps 4

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed, Garden View

Deluxe Double Room, 1 King Bed, Garden View

Deluxe Double Room, 1 King Bed, Garden View

8.6 out of 10
Excellent
(49 reviews)
  • Garden view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

8.2 out of 10
Very good
(33 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe King Garden View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe King Garden View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room

Bathroom

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Garden View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Garden View

  • Sleeps 2
  • Free Wi-Fi

Deluxe Double Garden View

  • Sleeps 2
  • Free Wi-Fi

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About the area

London

Thistle London Hyde Park Kensington Gardens is centrally located in London, a 3-minute walk from Kensington Gardens and 9 minutes by foot from Hyde Park. .This hotel is 1.5 mi (2.4 km) from Kensington Palace and 1.6 mi (2.5 km) from Royal Albert Hall.

What's nearby

  • Kensington Gardens - 1 min walk - 0.1 km
  • Queensway - 3 min walk - 0.3 km
  • Hyde Park - 10 min walk - 0.9 km
  • Kensington Palace - 10 min walk - 0.9 km
  • Royal Albert Hall - 17 min walk - 1.4 km

Getting around

  • Queensway Underground Station - 3 min walk
  • London Paddington Station - 11 min walk
  • London City Airport (LCY) - 67 min drive

Restaurants

  • ‪Halepi - ‬2 min walk
  • ‪The Park - ‬3 min walk
  • ‪Blank Street Coffee - ‬4 min walk
  • ‪New Fortune Cookie - ‬3 min walk
  • ‪MEATliquor - ‬4 min walk

About this property

Thistle London Hyde Park Kensington Gardens

Thistle London Hyde Park Kensington Gardens offers 175 air-conditioned accommodations with laptop-compatible safes and hair dryers. 43-inch Smart televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 175 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy international cuisine at The Brasserie, a brasserie which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Brasserie - Overlooking the garden, this brasserie specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Bar - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 35 per day)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Bar
  • The Brasserie

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • Lift (91 centimetre wide door)
  • Smooth flooring in public areas

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable/satellite channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.50 per person
  • Covered self parking fee: GBP 35.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Parking height restrictions apply

Property is also known as

Kensington Gardens Thistle

Kensington Thistle

Kensington Thistle Gardens

Thistle Gardens

Thistle Gardens Kensington

Thistle Kensington

Thistle Kensington Gardens

Thistle Kensington Gardens Hotel

Thistle Kensington Gardens Hotel London

Thistle Kensington Gardens London

Thistle Kensington Gardens London, England

Thistle Kensington Gardens

Thistle London Hyde Park Kensington Gardens Hotel

Thistle London Hyde Park Kensington Gardens London

Thistle London Hyde Park Kensington Gardens Hotel London

Thistle London Hyde Park Kensington Gardens Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 551 out of 1093 reviews
Rating 8 - Good. 355 out of 1093 reviews
Rating 6 - Okay. 118 out of 1093 reviews
Rating 4 - Poor. 42 out of 1093 reviews
Rating 2 - Terrible. 27 out of 1093 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nadeen

Liked: Cleanliness, property conditions & facilities
Great location , spacious rooms
Stayed 2 nights in Feb 2026

10/10 Excellent

Jamie

Stayed 1 night in Feb 2026

10/10 Excellent

Jane

Stayed 4 nights in Feb 2026

6/10 Okay

joanne

Liked: Cleanliness
We arrived early and the gentleman on reception advised we could check in early and was very helpful with lots of info regarding the area and getting around. We dropped our bags in the room (and although a little small seemed clean and tidy) and went straight out for a day & evening of sightseeing. On getting back to the room at approx 2330 it was extremely cold, I tried turning the heating up but it was just blowing out cold air and we then realised that the window was open and we were unable to close it. As I was already in my pj’s I tried calling down to reception but it just kept ringing out so my husband for dressed and went down to reception. The man on reception was not very helpful and did not really seem very bothered but advised that he should come back down to reception once we had packed our things and he would get us another room. He did not offer any assistance with our bags or for anyone to fix either the window or heating. At almost midnight I then had to get dressed, pack and go down to reception. We were given another room which was lovely and warm but there was a loud humming noise that seemed to be either a boiler or possibly the main air-con unit. Breakfast was adequate with a good selection of cereals, pastries, cold meats and the traditional English breakfast items. There was a leak from the ceiling in the restaurant on the first morning which had not been fixed and seemed to have got worse on the second morning.
Stayed 2 nights in Feb 2026

8/10 Good

Dermot

Stayed 4 nights in Feb 2026

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness
The room wasn't the best as there wasn't a door to separate the rooms. For a room for four people there were only three towels and three cups, even though we asked for another it didn't arrive. The bedding was covered in makeup and when we asked for it to be changed this wasn't completed either. Housekeeping was rude on the morning of checkout even though we still had an hour before needing to leave. The prices in the bar were high considering the area wasn't exactly spectacular.
Stayed 2 nights in Feb 2026

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
The whole experience
Stayed 1 night in Feb 2026

10/10 Excellent

Joseph

Stayed 2 nights in Feb 2026

10/10 Excellent

PETER DAVID

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good food, nice room.
Stayed 3 nights in Feb 2026

8/10 Good

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Feb 2026

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes , great view on 9th floor over Hyde park
Stayed 1 night in Jan 2026

6/10 Okay

Shane

Liked: Amenities
Disliked: Cleanliness
I received an outstanding welcome from the two receptionists on duty when I arrived at the Hotel on Sunday, 1st February. The presentation and cleanliness of the room, initially allocated to me, was dire! The decor was tired: the walls were grubby and the carpet very badly stained. The surfaces throughout my room were dusty in the extreme. There is a cupboard in the room containing an ironing board with an iron resting on a shelf. The shelf was covered in dust thick enough for me to be able to write my name in it. Even the door hinges of this cupboard were caked in dust. However, I was most surprised by the filthy condition of the metallic architrave to the shower unit in the bathroom. An accumulation of dust had become engrained as a result of dust and moisture coagulating in the stainless steel frame to the door. There was a very poor, albeit unsuccessful attempt, to rake out the thick grimy deposit on the evening of my first night's stay. I am pleased to say that on the day after my arrival I was transferred to a much better room with acceptable standards of presentation. It is manifestly plain that the cleaning staff are not being properly motivated, supervised, managed and monitored in order to achieve a consistent benchmark standard of cleanliness throughout all of the rooms in the hotel. It might be time for some of them to consider their positions!
Stayed 3 nights in Jan 2026

8/10 Good

Lynda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location on the central line which was so convenient. Staff were very friendly and helpful and we had a really good stay. Room was a good size and clean and great to have a little Waitrose downstairs for supplies
Stayed 2 nights in Jan 2026

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities
Everything was spot on, including breakfast. Great location with private parking. New modern look inside and reasonably priced.
Stayed 2 nights in Jan 2026

8/10 Good

Christopher

Stayed 2 nights in Jan 2026

4/10 Poor

Jose

Disliked: Amenities
Is the second time someeneters the room at 8am when we are sleeping, this time after someone entered the room, woke us up and then leave, a lady called on the phone just to ask my last name, waking us up again. This is unacceptable. Their excuse is that the system is not working properly. But thats not enough, if the hotel is worried about who’s staying in their rooms, than I’ not only worried to get woken up at 8am in mu holidays, but I’m also worried that thay don’t know who’s going around the hotel. Unacceptable. Last time staying at Thistlw..
Stayed 1 night in Jan 2026

10/10 Excellent

Mohamed

Stayed 3 nights in Jan 2026

10/10 Excellent

Nick

Stayed 1 night in Jan 2026

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in the family suite with 2 young kids after a long travel day. It was very spacious and overlooked the park. Easy onsite parking and the breakfast was perfect the next morning.
Stayed 1 night in Jan 2026

8/10 Good

Ann

Stayed 2 nights in Jan 2026

6/10 Okay

Amira

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience with the staff at Thistle, check in was easy and they stored our luggage until check in so we were able to go out and enjoy our day without worrying about our luggage. We had a twin room on the fifth floor with a view of Hyde Park. The room was tidy and clean and the view was good with the large window. The downsides that we experienced were that one of our twin beds was squeaky so that made it difficult to sleep. Also, we could hear a lot of the other guests, especially the closing of doors which was quite loud. This may not be ideal for anyone who's a light sleeper or people with babies or young children who are easily woken. Aside from those issues, the hotel is great. The location was idea with walking access to the Queensway and Bayswater Underground station. There is a lot of restaurants close by, including the Shell station below the hotel which has snacks and drinks. I would definitely consider staying here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Trystan

Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Sarika was amazing!! She helped me and my family every day on breakfast and dinner. Very good hotel.
Stayed 5 nights in Jan 2026

10/10 Excellent

Ghadah

Disliked: Cleanliness, staff & service, amenities
The property failed to disclose that major maintenance works were taking place, yet charged me the full amount for accommodation that was noisy, disruptive, and completely unfit for habitation. I would like to make it explicitly clear that I have a medical condition that requires complete rest and uninterrupted, comfortable sleep. In addition, I am an athlete, and sufficient quality sleep is essential for my full recovery and for me to perform my physical activities properly. I informed the property of both my medical condition and athletic requirements at the time of check-in. Despite this, from the very first day I was continuously disturbed for four consecutive days. I was unable to rest at all during my stay. The environment made it impossible for me to sleep, recover, or function normally. No meaningful solution, refund, or compensation was offered. When we escalated the matter to the manager, her behaviour was extremely unprofessional and unacceptable — she shouted at me. I have video evidence that clearly documents this incident. The offer of a 30% refund, which I have not even received to date, is entirely inadequate and unacceptable given the circumstances. I paid in full for a service I did not benefit from in any way. I am therefore formally demanding a 100% refund. Should this matter not be resolved immediately, I will proceed to report this case to my insurance provider and my bank as a case of misrepresentation and potential fraud.
Stayed 3 nights in Jan 2026

10/10 Excellent

Christopher John

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great staff and location
Stayed 14 nights in Dec 2025