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The Wellington Hotel

3.0 star property

Photo gallery for The Wellington Hotel

1 bedroom, in-room safe, desk, iron/ironing board
Exterior
Exterior
Serves breakfast, lunch and dinner
Single Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
81-83 Waterloo Road, London, England, SE1 8UD
  • London Eye
    ‪7 min walk‬
  • Big Ben
    ‪13 min walk‬
  • Trafalgar Square
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.4 out of 10
Very good
(6 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Double Room

1 bedroom, in-room safe, desk, iron/ironing board

Luxury Double Room

9.0 out of 10
Wonderful
(9 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

7.2 out of 10
Good
(9 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

1 bedroom, in-room safe, desk, iron/ironing board

Family Room

9.6 out of 10
Exceptional
(5 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Similar properties

Front of property - evening/night

Marlin Waterloo

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.4 out of 5, Excellent, (2389)
The price is AU$622
for 1 room
includes taxes & fees
8 July - 9 July
Marlin Waterloo

About the area

London

A stay at The Wellington Hotel places you in the heart of London, within a 15-minute walk of London Eye and Big Ben. .This eco-certified hotel is 0.6 mi (0.9 km) from Westminster Bridge and 0.8 mi (1.2 km) from Tate Modern.

What's nearby

  • London Eye - 7 min walk - 0.7 km
  • Big Ben - 13 min walk - 1.1 km
  • Trafalgar Square - 15 min walk - 1.3 km
  • Leicester Square - 18 min walk - 1.6 km
  • Piccadilly Circus - 5 min drive - 2.4 km

Getting around

  • London Waterloo East Station - 3 min walk
  • Waterloo Underground Station - 4 min walk
  • Heathrow Airport (LHR) - 54 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪Black Sheep Coffee - ‬4 min walk
  • ‪Pure - ‬3 min walk
  • ‪LOLA's Cupcakes - ‬1 min walk

About this property

The Wellington Hotel

Eco-certified hotel with a restaurant and a bar
The Wellington Hotel offers 25 accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 25 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Enjoy a satisfying meal at The Wellington serving guests of The Wellington Hotel. Wrap up your day with a drink at the bar/lounge.
Featured amenities include luggage storage and ATM/banking services.
The Wellington - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Czech, English, Hungarian, Polish, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Wellington

Conveniences

  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Wellington Hotel London
Wellington London
The Wellington Hotel Hotel
The Wellington Hotel London, England
The Wellington Hotel London
The Wellington Hotel Hotel London

The Wellington Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 307 out of 1000 reviews
Rating 8 - Good. 410 out of 1000 reviews
Rating 6 - Okay. 178 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, room comfort

Comfortable room, updates needed to parts of hotel

The room was clean, comfortable and the shower was excellent. The service at breakfast was wonderful and the chef was a lovely man who was very concerned I'd lost my voice! The location of the hotel was perfect for where we needed to be and although it is above a pub the only noise I heard was the usual sound of sirens always heard in a large city. However there were some negatives - at check-in the guy seemed as if he didn't want to be there or that I was an intrusion into the other work he needed to be doing. He seemed to have a lot of trouble understanding my name - including which was my first name and which my surname. This made me worried my booking wasn't valid and he made up some ridiculous reason for this. The stairs from the entry/pub to the room are in definite need of refurb. The carpet looks like it's been there for my entire life (I'm 58!) It doesn't give a very welcoming or positive first impression. The outside of the windows also are in desperate need of cleaning.
Stayed 2 nights in Mar 2025

10/10 Excellent

aleysha

Stayed 3 nights in Mar 2025

8/10 Good

Sherilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Rose

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Noisy and small

Very small room - if I'd been any bigger than size 12 I would not have fitted in the bed or the bathroom... I realised from the map that I was very close to the railway tracks, but had no idea I'd be THAT close! The shower was lovely and hot.
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was our third stay at The Wellington Hotel and everything was as good before apart from our check in. We waited ages to be served, then the man told us we had to wait a couple of minutes and went back to serving coffees. We asked another server after a few minutes what we were waiting for and he told us a manager. After a few more minutes I went to the other end of the bar (where the first server was still serving coffee) and asked what the wait was for. He again said a manager and went to get him. The manager explained there was an issue with a system and it had to be a manager login (a very understandable reason). If this had been communicated we would have been happy waiting, as it was, we just felt that the servers were inattentive and rude which out a damper on the beginning of our stay. I think we waited a good 15 minutes before the manager came out. Other than this the stay was great, good clean rooms, perfect location and wonderful breakfast. We will be back :)
Stayed 1 night in Mar 2025

8/10 Good

DEBORAH

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location (across from Waterloo Station) and the charm of being above a thriving pub with good food. The staff was excellent. No elevator was a challenge. Also, the vintage building has character but that would only be enhanced by maintaining the shabby carpet and beat up wooden stairrails. Overall, I wouls stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Norman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Great bar with food. Staff very friendly . Good size room with good beds and facilities. We would definitely recommend and stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience with next level breakfast!

Room was comfortable & warm - layout worked well. Breakfast was restaurant quality, lots of cold selection with table service for a cooked breakfast too. Staff friendly & helpful - location perfect if you are travelling through waterloo station. I will return for sure
Stayed 1 night in Feb 2025

4/10 Poor

Jayne

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Amazing

It was absolutely amazing will definitely recommend the room was beautiful and accommodating to family
Stayed 1 night in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👌

Fair accommodation for the location, the property and the price. The windows could do with a good scrub mind!
Stayed 1 night in Jan 2025

8/10 Good

Ian

Liked: Staff & service
Disliked: Cleanliness

Convenient and comfortable

Really convenient location, a few minutes walk from Waterloo. We’d stayed before and liked the place so booked again. Check in was odd, the guy couldn’t have been less interested if he tried. Room has decent facilities, but the bathroom was dirty, which was a shame. The shelf in the bathroom makes it difficult to brush your teeth. Breakfast however is excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friday stay in January

Had a one night stay, near to Waterloo Station and all amenities. Room clear cosy and warm had everything we needed. Staff were very friendly and efficient in all departments. Breakfast had a varied hot food menu plus buffet of juices, cereal and pasties. Would definitely stay again in the future.
Stayed 1 night in Jan 2025

10/10 Excellent

Warren

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice single room, good facilities including free drinks (including beer and cider) in the room. Excellent location, with lots of shops, bars and restaurauants around. Only issue was noise from what i assume was overnight engineering works at the station, but the hotel provided earplugs!
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love this place

Great location. Friendly staff. historical hotel.
Stayed 1 night in Dec 2024

6/10 Okay

Kathleen

Stayed 2 nights in Dec 2024

10/10 Excellent

Akhil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property gave a feeling of home, a very unique style inn situation.
Stayed 2 nights in Dec 2024

8/10 Good

Iain

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my first time in London we had a wonderful experience at the Wellington hotel. I normally don’t write reviews but there are some very respectable gentleman at this hotel that made it exceptional and went above and beyond to make us feel welcome! From the gentleman who greeted us and checked us in as well as the manager I chatted with a bit. Chef David cooked us a wonderful English breakfast and even Archie the hotel dog was great company that sat by me when I had my breakfast and tea . It was a great stay in the middle of London we were able to walk and see a lot of wonderful things. It was just what we needed for staying only one night. There were some stairs we had to climb to get to our room but we were very comfortable in our room. If we ever get the pleasure of coming to London again we will probably stay here again!
Stayed 1 night in Nov 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay- mind the stairs and noise

The Wellington Hotel is situated very close to Waterloo station. The area is bustling, with a lot of restaurants, takeaways etc. The hotel is above the bar. I was happy with my stay, and especially appreciated the nice, warm room, big windows and free mini bar. However, if you have mobility issues or large suitcases, please note that the pub is an old building and the rooms are up flights of narrow stairs with no lifts. Also, although the windows have secondary glazing, sound from the street does float up (and the Wellington is a busy pub, too) so I'd recommend bringing earplugs. The bathroom had a big shower and lots of toiletries, there was a desk and safe, plus the fridge with a couple of bottles of beer and a soft drink, plus bottles of water. The blinds were very effective. Breakfast was good with a decent buffet and you can make an additional choice of a hot breakfast from the menu. Service was friendly and chatty. Easy check in and check out.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very unexpected, in a good way. Would revisit. Staff all very helpful and pleasant
Stayed 1 night in Nov 2024