The Waldorf Hilton, London

4.0 star property

Photo gallery for The Waldorf Hilton, London

An outdoor seating area with wicker furniture, red cushions, and a banner with the hotel logo.
Creator video
Interior
Exterior
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
Aldwych, London, England, WC2B 4DD
  • Place, Theatreland
    ‪1 min walk‬
  • Place, Aldwych Theatre
    ‪1 min walk‬
  • Place, The Strand
    ‪1 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪76 min drive‬

Room options

Suite, 1 King Bed (Astor, Four-Poster Bed)

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 King Bed (Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Lounge Access)

7.0 out of 10
Good
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed (Lounge Access)

8.0 out of 10
Very good
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Twin Deluxe Room

8.6 out of 10
Excellent
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(25 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds

7.0 out of 10
Good
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Family Room (For 2 Adults and 1 Child)

7.2 out of 10
Good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Family Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds

Family Suite, 1 King Bed (Wonderland)

  • Sleeps 2
  • 1 King Bed

King Suite, Suite, Club lounge access

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Club lounge access (Newly Designed)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds

Executive Room, 1 King Bed (Peloton)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (New)

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed (Refurbished)

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

8.8 out of 10
Excellent
(35 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Twin Guest Room

9.0 out of 10
Wonderful
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

London

The Waldorf Hilton, London is centrally located in London, a 4-minute walk from Covent Garden Market and 12 minutes by foot from Trafalgar Square. .This luxury hotel is 0.8 mi (1.3 km) from The British Museum and 0.9 mi (1.5 km) from London Eye.

What's nearby

  • Theatreland - 1 min walk - 0.0 km
  • Aldwych Theatre - 1 min walk - 0.1 km
  • The Strand - 1 min walk - 0.2 km
  • Lyceum Theatre - 1 min walk - 0.2 km
  • London School of Economics and Political Science - 1 min walk - 0.2 km

Getting around

  • Temple Underground Station - 6 min walk
  • Charing Cross Station - 9 min walk
  • London City Airport (LCY) - 36 min drive

Restaurants

  • ‪The Delaunay - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Ole & Steen - ‬2 min walk
  • ‪The Wellington - ‬1 min walk
  • ‪Christopher's - ‬1 min walk

About this property

The Waldorf Hilton, London

The Waldorf Hilton, London offers 298 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.
Stay in one of 298 guestrooms featuring flat-screen televisions. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a health club or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in London? This hotel has 9688 square feet (900 square meters) of space consisting of conference space and 7 meeting rooms.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
The Waldorf Hilton, London has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 25 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Health club

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • 9,688 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1908

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 25 per person
  • Fee for in-room wireless internet: GBP 15 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: GBP 15 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Waldorf

Waldorf Hilton

Waldorf Hilton Hotel

Waldorf Hilton Hotel London

Waldorf Hilton London

Hilton Hotel Waldorf

Hilton London Waldorf

The Waldorf Hilton Hotel London

The Waldorf Hilton London, England

Waldorf Hotel London

Waldorf Hilton London Hotel

The Waldorf Hilton

The Waldorf Hilton, London Hotel

The Waldorf Hilton, London London

The Waldorf Hilton, London Hotel London

The Waldorf Hilton, London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 586 out of 1005 reviews
Rating 8 - Good. 223 out of 1005 reviews
Rating 6 - Okay. 100 out of 1005 reviews
Rating 4 - Poor. 50 out of 1005 reviews
Rating 2 - Terrible. 46 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Nigel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent location, clean room, friendly staff
Stayed 1 night in Feb 2026

8/10 Good

Kaushik

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very centrally located hotel for Convent Garden. Pleasant staff - room was ok, am sure there were nicer rooms within the hotel and perhaps needed some modernisation. Would stay again in the future.
Stayed 1 night in Feb 2026

8/10 Good

L.

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff & room were great. Breakfast service very slow on this visit. Disappointed that no usual dinner menu available due to Pot Luck Pop Up.
Stayed 1 night in Jan 2026

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities
Front desk Staff were extremely friendly and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had the BEST experience ever, staff were awesome and courteous x
Stayed 1 night in Jan 2026

10/10 Excellent

Chloe

Travelled with family
Liked: Cleanliness, staff & service, amenities
The service was impeccable from pre-check in through to the lovely door staff hailing us a cab and waving us off. My mum is disabled and we couldn't have been better looked after, the room was perfect, we had everything we needed and more.
Stayed 1 night in Jan 2026

4/10 Poor

james

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was tired and the balcony doors taped shut and a very loud air conditioning unit installed as the room was oppressively hot at night so you were either awake because of the heat or the noise. A really bad experience.
Stayed 1 night in Jan 2026

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities
Exceptional service as always, beautiful room, we were made to feel very special and loved every minute - Thank you!
Stayed 1 night in Jan 2026

6/10 Okay

Abdulhameed

Travelled with partner
Liked: Cleanliness
Stayed 2 nights in Jan 2026

10/10 Excellent

Philip

Stayed 1 night in Jan 2026

10/10 Excellent

velina

Liked: Cleanliness, staff & service, amenities
Lovely hotel, spacious rooms, great service
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was spotless. Very clean and felt so fresh
Stayed 1 night in Jan 2026

6/10 Okay

Russell

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Lights broken in most of room and bathroom
Stayed 1 night in Jan 2026

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities
A quality hotel, great service and facilities.
Stayed 1 night in Nov 2025

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Will come back
Stayed 2 nights in Dec 2025

10/10 Excellent

Katie

Stayed 3 nights in Jan 2026

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Room was smallish but comfortable. Heating was poor.
Stayed 1 night in Dec 2025

2/10 Terrible

Phyllis

The lodging was okay. But absolutely nobody in the entire hotel knew how to do anything except b charming. Every single thing the concierge told us was absolutely in error and sent us on unnecessary wild goose chases in the cold… because he didn’t even know the basic services available nearby… currency exchanges around the corner, but he sent us a quarter mile away to someplace that HE recommended instead of a nearby one with exactly the same rates. He put us on a a tour bus that was supposed to leave every 20-30 minutes, hop on & off… 2 hours later we were still waiting for his branded tour bus to arrive and when it did, it was packed like sardines and nobody got off. It was pathetic. The dining room was poorly managed and the service chaotic. It required a half hour & 3 separate tries just to get an expresso with hot milk… And we paid $40/day for the breakfast service. They have a long learning curve to achieve before they should be accepting guests.
Stayed 7 nights in Dec 2025

8/10 Good

Jeff, Austin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is amazing. Concierge team is extremely helpful and makes your morning and evenings enjoyable. Bar team is also amazing, disciplined and inviting. Rooms are fine, nothing elaborate. Bathrooms are oversized, which was nice for the 3 of us.
Stayed 5 nights in Dec 2025

8/10 Good

Philip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was fresh, but could have been hotter. Good bar selection
Stayed 1 night in Dec 2025

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room and very nice, helpful staff.
Stayed 4 nights in Dec 2025

4/10 Poor

Jill

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
After a 15 minute queue to get into the breakfast area , a lot of things where empty , no one came round and asked if we wanted tea /coffee , no dirty plates being collected
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Hospitality was outstanding
Stayed 3 nights in Dec 2025

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and staff
Stayed 3 nights in Dec 2025

8/10 Good

michal

Travelled with family
Liked: Staff & service
Location and staff
Stayed 5 nights in Dec 2025