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The Sanctuary House Hotel

3.5 star property

Photo gallery for The Sanctuary House Hotel

Front of property
Lunch and dinner served, local cuisine
Reception
Superior Double Room
Lunch and dinner served, local cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Bar
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View map
33 Tothill Street, London, England, SW1H 9LA
  • Place, St. James Park
    ‪1 min walk‬
  • Place, Westminster Abbey
    ‪3 min walk‬
  • Place, Big Ben
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪72 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(29 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.8 out of 10
Exceptional
(32 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.0 out of 10
Very good
(13 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.4 out of 10
Exceptional
(16 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

London

With a stay at The Sanctuary House Hotel, you'll be centrally located in London, just a 3-minute walk from Westminster Abbey and 7 minutes by foot from Big Ben. .This hotel is 0.6 mi (0.9 km) from Buckingham Palace and 0.7 mi (1.1 km) from Trafalgar Square.

What's nearby

  • St. James Park - 1 min walk - 0.2 km
  • Westminster Abbey - 3 min walk - 0.3 km
  • Big Ben - 7 min walk - 0.7 km
  • Buckingham Palace - 10 min walk - 0.9 km
  • Trafalgar Square - 12 min walk - 1.0 km

Getting around

  • St. James's Park Underground Station - 4 min walk
  • London Victoria Station - 13 min walk
  • Heathrow Airport (LHR) - 51 min drive

Restaurants

  • ‪Café at Storey’s Gate - ‬4 min walk
  • ‪Executive Lounge - ‬2 min walk
  • ‪St. Ermin's Tea Lounge - ‬3 min walk
  • ‪Caxton Grill - ‬3 min walk
  • ‪Pret a Manger - ‬2 min walk

About this property

The Sanctuary House Hotel

The Sanctuary House Hotel offers 34 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Make yourself at home in one of the 34 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Enjoy local cuisine at The Sanctuary, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.
The Sanctuary - This restaurant specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Sanctuary

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 60.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for GBP 35 per night

Payment types

Important information

Optional extras

  • Late check-out fee: GBP 60.00 (subject to availability)
  • Rollaway bed fee: GBP 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

Hotel Sanctuary House

Sanctuary House Hotel

Sanctuary House Hotel London

Sanctuary House London

Sanctuary House

The Sanctuary House Hotel London, England

Sanctuary Hotel London

The Sanctuary House

The Sanctuary House Hotel Hotel

The Sanctuary House Hotel London

The Sanctuary House Hotel Hotel London

The Sanctuary House Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 716 out of 1004 reviews
Rating 8 - Good. 221 out of 1004 reviews
Rating 6 - Okay. 41 out of 1004 reviews
Rating 4 - Poor. 12 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gwyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes to all, particularly the breakfast crew and the male waiter, very polite. My stand out was the power shower, loved it.
Stayed 1 night in Feb 2026

10/10 Excellent

Alex

Stayed 1 night in Jan 2026

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities
Clean room, very pleasant staff and wonderful location
Stayed 1 night in Feb 2026

6/10 Okay

Cheryl

Stayed 1 night in Feb 2026

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities
Great location! Clean room with nice additions like hot chocolate and biscuits in room.
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2026

8/10 Good

Jeremy

Liked: Cleanliness, staff & service
The room was clean and the staff were efficient. The hotel was ideally placed for the underground and for my plans in the area.
Stayed 1 night in Jan 2026

4/10 Poor

STEPHAN

Stayed 1 night in Jan 2026

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities
Room was spotless and extremely comfortable. Staff were helpful and friendly.
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Stayed 1 night in Dec 2025

2/10 Terrible

Tiffany

This was an overall mediocre experience. This hotel is the sheer opposite of a “sanctuary.” No one is happy to see you upon arrival and no one cares about your stay, if you ask questions, it feels like you are being bothersome. When you book a room with them, you are essentially agreeing to being on your own. The receptionist wouldn’t even provide me with an extra 6 ounce bottle of water. She only provided one keycard. They have signage to not overuse toiletries. The television has a limited number of channels and most channels have programming for senior citizens—an excess of old-time shows from the 1950s and 1960s. The elevator is extremely slow. Basically, the management is really tight with their resources, but charge a lot for the rooms. Also, their connected pub is greatly lacking diversity. The room decor was nice, but wasn’t nice enough to transform this into a good experience. This is really a substandard, soulless place promoting itself as “sanctuary.” This hotel has been neglected for too long and feels like an abandoned property. This experience was so below-average that I feel like it reduced the quality of our stay in the UK for the time we stayed there. Essentially, this hotel is confusing, it wants to be a luxurious “sanctuary” and it feels like maybe it once was when those senior citizens were in their prime, but like the old time shows on tv, it has lost its luster.
Stayed 1 night in Dec 2025

10/10 Excellent

Jane

Business traveller
Liked: Cleanliness, staff & service, amenities
A lovely cosy room and a generous breakfast too!
Stayed 1 night in Dec 2025

10/10 Excellent

Lucy

Stayed 1 night in Dec 2025

10/10 Excellent

Kathryn

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Close to everything. Super walkable
Stayed 1 night in Sep 2025

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. The breakfast offered great options. It was easy to get to the Underground
Stayed 7 nights in Dec 2025

8/10 Good

Marina, Germantown

Stayed 4 nights in Dec 2025

10/10 Excellent

Dave and Katie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We are repeat guests of this wonderful hotel when we visit London. The location is perfect! The rooms are beautifully decorated. The staff is helpful and friendly. The restaurant downstairs is a very popular locals go-to eatery, which says it all.
Stayed 4 nights in Dec 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
The room was wonderful. Shower was fantastic with great water pressure. Beds were comfortable. Only thing was that we were in a twin room and the duvets were twin. Was hard to stay covered all night. Would have been even better with double/full sized duvet. Otherwise loved the close proximity to the underground station, and 3 minute walk to Westminster Abbey. Also had a stop right out front for the hop on/off bus tours. Very convenient. And the included breakfast was also excellent! Great stay!
Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and great location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

Brendon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location for first time visitors to London. Small room but nicely decorated and a good bathroom. Would stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Danielle, Bradford

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Always a wonderful stay. Gorgeous rooms, quiet, lovely team and amazing breakfast and dinner options in the pub too. Well position for tube with 5 min walk and all tourists spots in the area two mins away!
Stayed 1 night in Nov 2025

8/10 Good

Anna

Stayed 3 nights in Mar 2025

10/10 Excellent

Jheimy

Stayed 2 nights in Oct 2025

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
It was very quiet even being above a pub Breakfast was lovely and happy hour in pub always welcome. Cleaner was very efficient I went for breakfast came back to room spotless
Stayed 2 nights in Nov 2025