The Rubens at the Palace

5.0 star property

Photo gallery for The Rubens at the Palace

Daily English breakfast (GBP 45 per person)
Creator video
Property entrance
Classic Double Room
Suite (96) Master)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
39 Buckingham Palace Road, London, England, SW1W 0PS
  • Place, Buckingham Palace
    ‪4 min walk‬
  • Place, Green Park
    ‪5 min walk‬
  • Place, Victoria Station Travel Information Centre
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪67 min drive‬

Room options

Classic Double Room

8.6 out of 10
Excellent
(27 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior King

9.4 out of 10
Exceptional
(20 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Double Room (Royal Themed)

8.6 out of 10
Excellent
(4 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Double Room (4) Royal Mews View)

9.8 out of 10
Exceptional
(8 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Executive Suite

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Royal Mews View)

9.0 out of 10
Wonderful
(23 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (96) Master)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Royal Themed)

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Superior Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Executive Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Double Room (2) Cosy)

9.0 out of 10
Wonderful
(6 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

Similar properties

About the area

London

A stay at The Rubens at the Palace places you in the heart of London, within a 10-minute walk of Buckingham Palace and Green Park. .This luxury hotel is 0.7 mi (1.1 km) from Hyde Park and 0.7 mi (1.2 km) from Westminster Abbey.

What's nearby

  • Victoria Palace Theatre - 3 min walk - 0.3 km
  • Buckingham Palace - 4 min walk - 0.4 km
  • Green Park - 5 min walk - 0.4 km
  • Victoria Station Travel Information Centre - 6 min walk - 0.5 km
  • Hyde Park - 12 min walk - 1.1 km

Getting around

  • London Victoria Station - 4 min walk
  • Victoria Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Flight Club - ‬2 min walk
  • ‪Greenwood - ‬3 min walk
  • ‪Shake Shack Victoria Nova - ‬2 min walk
  • ‪GAIL's Bakery - ‬2 min walk
  • ‪Black Sheep Coffee - ‬3 min walk

About this property

The Rubens at the Palace

Luxury hotel with 2 restaurants, 6-minute walk to Buckingham Palace
The Rubens at the Palace offers 161 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 161 individually decorated guestrooms. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). Additional amenities at this hotel include gift shops/newsstands, wedding services, and a living plant wall.
Enjoy British cuisine at The English Grill, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges. English breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The English Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.
The Curry Room - This restaurant serves dinner only. Reservations are required. Open select days.
The Leopard Bar - This Champagne bar serves light fare only. Open daily.
The New York Bar - This cocktail bar serves light fare only. Open daily.
Bbar & Restaurant - This bar serves brunch, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 70 per night)
  • Limited on-site valet parking

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 45 per person
  • 2 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • bbar & Restaurant
  • The Curry Room
  • The English Grill
  • The Leopard Bar
  • The New York Bar

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1911
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per stay, plus a deposit of GBP 500 per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls, pet-sitting services, litter boxes, and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 45 per person
  • Valet parking fee: GBP 70 per night
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Property Registration Number CMP62944

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rubens Palace
Rubens Palace Hotel
Rubens Palace Hotel London
Rubens Palace London
Rubens At The Palace London
The Rubens At The Palace Hotel London
The Rubens At The Palace London, England
The Rubens At The Palace Hotel
The Rubens At The Palace London
The Rubens At The Palace Hotel London

The Rubens at the Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1012 reviews
Rating 8 - Good. 167 out of 1012 reviews
Rating 6 - Okay. 74 out of 1012 reviews
Rating 4 - Poor. 29 out of 1012 reviews
Rating 2 - Terrible. 11 out of 1012 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Diego

Stayed 8 nights in Oct 2025

10/10 Excellent

Sharandeep

Liked: Cleanliness, staff & service, amenities
Amazing staff and the room was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities
One of the best hotels I have ever stayed at! The hotel staff was incredible and treated me with such kindness and thoughtfulness.
Stayed 2 nights in Nov 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rubens is a quintessentially British hotel in a convenient location close to Victoria Station. Cleanliness standards were high and although Rubens is an older hotel the furnishings are up to date and not at all worn. The staff are first-rate and are genuinely interested in making sure you are having a good stay. I highly recommend this hotel
Stayed 7 nights in Nov 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, staff were amazing
Stayed 3 nights in Nov 2025

6/10 Okay

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

John Mitchell

Stayed 5 nights in Nov 2025

10/10 Excellent

robert

Stayed 2 nights in Oct 2025

10/10 Excellent

Mikhail

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excelent. Personal very friendly and helpful. Thank you.
Stayed 1 night in Nov 2025

10/10 Excellent

Lydia

Stayed 5 nights in Oct 2025

10/10 Excellent

Teri

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Absolutely everything. But the staff was just amazing. Helpful, all smiles, cheerful, welcoming!!!! And the staff thy cleaned our room. One lady said she was Russian and not much English but she smiled and the room was always done up well.
Stayed 8 nights in Oct 2025

10/10 Excellent

Nazir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were meant to stay for 4 days but sadly had to cut our stay short after the first night due to a family bereavement. On first impressions the hotel and its staff were very welcoming and friendly. The room a touch small but very clean and quite. Excellent location if you want to be in the heart of London. It felt we were staying in the Buckingham Palace courtyard lol. Shame we didn’t get to experience the hotel properly but hopefully we will back again another time.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic..
Stayed 5 nights in Sep 2025

10/10 Excellent

James

The room was great. They offered to bring other things needed to the room.v
Stayed 3 nights in Oct 2025

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and very British. Walking distance to train station and Buckingham Palace. Breakfast was delicious. Decour in the whole hotel was very posh. Staff bent over backwards to make your stay memorable. I felt like a Royal
Stayed 2 nights in Oct 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Steve

Stayed 5 nights in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Alexa, Dubuque

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the elegance of the hotel. Staff were superb. Location was perfect.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities
Room was well cared for, staff were wonderful & very friendly. Great location. Highly recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is amazing. They take good care of their patrons. Was surprised to find out there is a 100$ held on your credit card for each night stay. Granted it’s returned to you at the end of your stay; just was not expecting this when we checked in as this was not made clear when we booked and paid for our stay prior to our arrival. Breakfast prices also not clear when you are viewing the menu. We ordered two omlets and coffee and the bill was over $100. We did not eat at any of the restaurants on site because of this. We found places to eat that were more affordable on the street.
Stayed 7 nights in Oct 2025

10/10 Excellent

Jeffrery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The door man Pascal - (hope the name is correct) is a delightful individual. Staff is all very helpful and want to make your stay amazing.
Stayed 3 nights in Oct 2025

10/10 Excellent

Timothy J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and nice clean very friendly staff would definitely go back when we return to London
Stayed 5 nights in Oct 2025

8/10 Good

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check-in and an upgrade which was much appreciated. Room service was slow to order and arrived incomplete . Beware the hotel adds the expected tray charge but adds an extra service charge on top. They also add a 12.5% service charge to the total bill which I do not appreciate- this is unusual for the UK and I expect service to be included in the advertised price. You can have this removed if you ask but it means a lower rating than I’d give equivalent hotels.
Stayed 1 night in Oct 2025

6/10 Okay

jose fernando mendoza, TIJUANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very small rooms .old antique hotel nice bar ,coffe shop.service excelent
Stayed 2 nights in Oct 2025