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The Rubens at the Palace

5.0 star property

Photo gallery for The Rubens at the Palace

Exterior
4 bars/lounges, Champagne bar, cocktail bar
Executive Suite
Junior Suite
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Parking available
  • Housekeeping

Explore the area

View map
39 Buckingham Palace Road, London, England, SW1W 0PS
  • Buckingham Palace
    ‪4 min walk‬
  • Piccadilly Circus
    ‪18 min walk‬
  • Big Ben
    ‪18 min walk‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Superior Twin Room

1 bedroom, premium bedding, down duvets, in-room safe

Superior Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (96) Master)

Suite (96) Master)

Suite (96) Master)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Double Room (5) Royal Themed)

Royal Double Room (5) Royal Themed)

Royal Double Room (5) Royal Themed)

8.8 out of 10
Excellent
(3 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

1 bedroom, premium bedding, down duvets, in-room safe

Classic Double Room

9.0 out of 10
Wonderful
(18 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King

Superior King

Superior King

9.4 out of 10
Exceptional
(19 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (2) Cosy)

Double Room (2) Cosy)

Double Room (2) Cosy)

9.0 out of 10
Wonderful
(6 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Royal Room, 1 King Bed (9) Royal Themed)

Royal Room, 1 King Bed (9) Royal Themed) | Property amenity

Royal Room, 1 King Bed (9) Royal Themed)

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Single Room

Executive Single Room | Property amenity

Executive Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Room, 1 King Bed (8) Royal Mews View)

Royal Room, 1 King Bed (8) Royal Mews View)

Royal Room, 1 King Bed (8) Royal Mews View)

9.0 out of 10
Wonderful
(22 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room (4) Royal Mews View)

1 bedroom, premium bedding, down duvets, in-room safe

Classic Double Room (4) Royal Mews View)

10.0 out of 10
Exceptional
(5 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

London

A stay at The Rubens at the Palace places you in the heart of London, within a 10-minute walk of Buckingham Palace and Green Park. .This luxury hotel is 0.7 mi (1.1 km) from Hyde Park and 0.3 mi (0.5 km) from Victoria Station Travel Information Centre.

What's nearby

  • Buckingham Palace - 4 min walk - 0.4 km
  • Hyde Park - 12 min walk - 1.1 km
  • Trafalgar Square - 17 min walk - 1.5 km
  • Piccadilly Circus - 18 min walk - 1.5 km
  • Big Ben - 18 min walk - 1.5 km

Getting around

  • London Victoria Station - 4 min walk
  • Victoria Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Bag O'Nails - ‬2 min walk
  • Zizzi
  • ‪Whittard of Chelsea Buckingham Palace Road - ‬2 min walk
  • ‪Black Sheep Coffee - ‬4 min walk
  • ‪Pronto a Mangia - ‬2 min walk

About this property

The Rubens at the Palace

Luxury hotel with 2 restaurants and bars
The Rubens at the Palace offers 161 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 161 individually decorated guestrooms. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). Additional amenities at this hotel include gift shops/newsstands, wedding services, and a living plant wall.
Enjoy British cuisine at The English Grill, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges. English breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The English Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.
The Curry Room - This restaurant serves dinner only. Reservations are required. Open select days.
The Leopard Bar - This Champagne bar serves light fare only. Open daily.
The New York Bar - This cocktail bar serves light fare only. Open daily.
Bbar & Restaurant - This bar serves brunch, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Chinese (Mandarin), Danish, Dutch, English, Estonian, Filipino, French, German, Hindi, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 70 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 45 per person
  • 2 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • bbar & Restaurant
  • The Curry Room
  • The English Grill
  • The Leopard Bar
  • The New York Bar

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1911
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per stay, plus a deposit of GBP 500 per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls, pet-sitting services, litter boxes, and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 45 per person
  • Valet parking fee: GBP 70 per night
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Property Registration Number CMP62944

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rubens Palace
Rubens Palace Hotel
Rubens Palace Hotel London
Rubens Palace London
Rubens At The Palace London
The Rubens At The Palace Hotel London
The Rubens At The Palace London, England
The Rubens At The Palace Hotel
The Rubens At The Palace London
The Rubens At The Palace Hotel London

The Rubens at the Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 723 out of 1000 reviews
Rating 8 - Good. 171 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel built around 1900. The doorman was a treat. Silk fabric on our room walls and adequate bathroom. Would stay here again!
Stayed 2 nights in May 2025

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Amenities
Everything was wonderful. Our first time in London and felt we had a “British Experience”. Would highly recommend the hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Philip, MERCER ISLAND

Stayed 2 nights in May 2025

10/10 Excellent

Julie, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel and the staff was fantastic. Very friendly and helpful. Location was great. We will definitely stay there again.
Stayed 4 nights in May 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good traditional hotel in the heart of London

A traditional hotel within walking distance of the main attractions. The hotel’s staff are excellent, so welcoming and helpful. It’s the staff that really make this hotel a good place to stay. Rooms can be rather small, even the superior rooms. Ours had frosted glass in the window as there was no outlook. But this is central London and even the top hotels often have no outlook from their windows. The rooms are clean and well equipped and offer all you need for your stay. Breakfast was very good with a wide choice of freshly prepared food.
Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few blocks from the palace. The doorman was so wonderful and helpful. The afternoon tea was great.
Stayed 3 nights in May 2025

10/10 Excellent

STEVEN, RUGBY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the staff are exceptional.
Stayed 1 night in Mar 2025

6/10 Okay

stephen, fareham

Travelled with family
Liked: Cleanliness, staff & service
Property is very dated. The wi-fi is so bad a signal is not possible. You are also unable to receive a cellular signal either
Stayed 1 night in Apr 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great British hotel

Full of character and charm We had a good view too! Very friendly helpful staff Clean and well kept Will definitely return
Stayed 2 nights in Apr 2025

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with quick access to the London Tube. Staff is very helpful
Stayed 4 nights in Apr 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was very nice and went above and beyond at every opportunity in order to make our vacation the best it could be.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful. Extremely friendly and ready to help with anything. The hotel is very conveniently located and had a wonderful breakfast
Stayed 6 nights in Apr 2025

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing from start to finish. The staff are very tentative and made you feel like you were the only guest in the hotel. Room was absolutely beautiful
Stayed 1 night in Apr 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Comfortable classic hotel,excellent customer service, great location.
Stayed 1 night in Apr 2025

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as always
Stayed 3 nights in Apr 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Amazing location and absolutely the best staff
Stayed 1 night in Apr 2025

10/10 Excellent

R J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended Rubens

Great stay as always at Rubens. Staff very nice and lovely room. Only issue ever seems to be around wifi... Breakfast are first class although on the expensive side.
Stayed 4 nights in Mar 2025

8/10 Good

Maxine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Natalya

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Hotel - amazing staff!

Staff are amazing, so friendly and helpful. Hotel is a real deight all round. Bar prices a little excessive....
Stayed 2 nights in Mar 2025

10/10 Excellent

helen

Stayed 1 night in Feb 2025

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was great, the staff was amazing. The only concern was the hotel wasn’t full yet we were given a room surrounded by construction. For the first three days the only folks we saw on our floor was the one construction guy (very nice and worked quietly) but we could see every room around us was being refurbished except ours which was likely next. Finally saw others on our floor on our last night so it made us feel a little safer. I can’t say enough about the bellmen. They are fantastic and I would definitely stay again, I just would hope they wouldn’t stock us in the middle of the constrained if they weren’t full. Location was amazing!
Stayed 4 nights in Mar 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025